Best Western Metz Centre Gare Reviews

Great location, friendly and helpful staff. We stayed in the king size bedroom which is spacious.

The Best Western Hotel in Metz Gare is truly a jewel of the hotel industry. Its impeccable service, elegant ambiance and central location make it a must-see destination for discerning travelers. The experience of staying at this property is simply exceptional. A big thank-you

The location is very good, there is a public parking space at the door. The parking lot is under the hotel. The sanitary environment is also good! Facilities: The elevator is very small. Environment: OK! Service: The service attitude is very good! !

Just opposite the Metz train station, very convenient. There are restaurants nearby and it's not far from the city center. The hotel staff are very friendly and the room is a bit small, but I'm satisfied with the price.

Gorgeous ! Close to the train station and not far from the city center. Super clean room with very comfortable bed The staff at the top

The staff are really friendly. Thanks to the staff, I felt like everyone at Mets was nice. Thanks to you, I enjoyed the Mets and had a good rest!

Super warm welcome and super nice hostess.

The hotel is being taken over by Best Western and a major revamp is planned… until this is completed I wouldn’t stay here. The rooms are very tired - we had mould in the bathroom. There is no aircon - open the window for air and you will get loud street noise all night…. Open the window fully and you won’t be able to open the toilet door. If this was priced as a Formula 1 hotel you might live with the very poor conditions but you can do MUCH better in Metz for the same money….

Arrived early and was greeted by a lovely festive reception and staff who immediately offered to look after my baggage until a room was available. When check in came it was so easy, no problems at all and quickly off to a functional and well-equipped room. This is an old building but that is not a criticism, just context if you are expecting large rooms etc but if you want enough space, every amenity you would want for a couple of days and a cozy sanctuary at the end of the day this is a great location. It is across the street from the train station, easy to get to and easy to get to the center of the town and the attractions - it just felt like staying in a large home - nothing over-the-top but clean, well maintained and everything you would need, including friendly and helpful staff - I enjoyed my stay here.

Great stay here! Everybody was so lovely, and no hesitation to accommodate all of our needs, even offering to seat us elsewhere at breakfast and helping with suggestions to make our stay better! I absolutely recommend this accommodation for your next visit to Metz!

Excellent! We had train delays coming out of Paris to Luxemburg. We ended up in Metz, late, thirsty and needing a place to stay. We chose the Best Western. What a great choice! We were promply greated, quickly checked in and offered refreshments ... even at this late hour. Our room was very clean, comfortable and eco-friendly. We will return. Thanks for a great experience after a terrible train experience.

After a long day driving we booked an overnight stay with breakfast. Just had dinner in the restaurant an it was without question one of the worst meals I have ever had in a 4 star hotel. It was that bad, I would be fully justified in not paying for it. We complained at the desk, but nobody was available to deal with a complaint. We have now cancelled breakfast and will eat in a service station where the quality would be much better

Great value and proximity to the Metz cathedral. Convenient if you have a car.

We love the hotel, good, friendly, clean and easy walk to the centre