Hilton Garden Inn Miami Airport West Reviews

The waiter's attitude was very bad, and it seemed that they didn't care about the customer experience at all. I reported the wifi connection problem 4 times, but they just delayed and perfunctorily dealt with it. I also communicated about two bottles of water, and they promised to deliver them the next morning, but they still didn't deliver them. I almost never write bad reviews unless I can't stand it anymore. It seems that this hotel doesn't care about the customer experience at all, and there is no pressure to review. I, including my team, will never choose this hotel when I come here for business trips in the future. Trash, trash, the most trash.

Very good, although when I arrived I had a small encounter with the deposit issue, I corrected it and found a very friendly manager, everything was very good.

hotel rooms newly renovated garden and pool, the restaurant offers good food - close to the airport, planes are constantly flying over the hotel but the windows are OK and it is not loud inside. At the weekend there are often groups who then go on a cruise. Shuttle bus every 30 minutes from midnight every hour, very pleasant

They give you free parking. Located very close to the airport. Breakfast is not included and the additional cost is $17 per person.

I stayed there before the epidemic in 2019, and I remember that the facilities are good, especially the breakfast, which is pretty good in the United States. It is also very close to the airport, and the free shuttle bus is also convenient. But this time I took an Uber at the airport. The lobby has been renovated now, but the overall atmosphere is good. The hotel is safe and not far from Dolphin Mall.

Great experience, service staff are professional, efficient and enthusiastic

Close to the airport