Galleria Vik Milano Reviews

We had 3 adults and 2 children, booked two rooms, each for 2 adults. However, the hotel insisted that we need to pay for a third room, since we had 5 people. Despite the fact that we explained that our kids are small and can't sleep alone, they made us pay for a third room just to leave it empty, and said that room arrangement was our own problem. Will never come back again.

Nice stay, location was convenient near all the public transport, would recommend

The location was perfect, inside the Galleria Mall. I could see the mall scenary in my room balcony. The staffs we're very kind and valet parking service was great. Breakfast was excellent and room service was another great feature. The room was very spacious. It didn't have office desk to work on but managed somehow. I strongly recommend this hotel and want to stay again!

The location is wonderful inside the galleria with all the top brands, we could see from our windows the interior of the galleria. The building itself is old but the rooms are renovated as you can see from photos.

垃圾垃圾酒店 我周遊列國，我住过最差就係依間 1. 房間同預訂完全不一樣 2.晚上噪音好厲害，旁邊不停有人敲擊，根本無法入睡 3.最过分的事發生了，冇冷氣 ，係冇冷氣 酒店負責任推卸責任話係米蘭政府不批準酒店開冷氣 笑話，因為他們冇房，處理辦法就係叫我開窗瞓 ，十分***，我住2樓, 叫我開窗瞓又冇窗花！米蘭咩治安大家應該知 4. 我預訂了3晚, 我要求退款第2,3 晚，他們竟然唔肯，仲認為自己冇問題，只肯退第3晚錢，原因他們咁急，未有人預訂房，酒店有損失，真係** 依間係我住過最差最差的酒店 你入住你會不幸 Rubbish hotel I've traveled all over the world, and the worst place I've ever lived in was this hotel 1. The room is completely different from the reservation 2. The noise was so loud at night, and there were people knocking next to me, making it impossible to sleep. 3. The most outrageous thing happened. There was no air-conditioning. There was no air-conditioning. If the hotel wanna escape their responsibility, they lie that it is because the Milan government does not allow the hotel to turn on air conditioning. It’s a joke, because they don’t have any other room available , so the only solution is lie to me and ask me to open the windows, which is very crazy. I live on the second floor, and they ask me to open the windows but there are no window grilles! Everyone should know about Milan’s public security 4. I booked 3 nights, and I asked for a refund for the 2nd and 3rd night, but they refused. They think there is no problem, so they only wanted to refund the 3rd night. The reason was that no one had booked the room, and the hotel suffered losses. , really terrible This is the worst hotel I have ever stayed in You will be unlucky if you stay

The location is super, but the cleanliness leaves much to be desired(((very dusty in the room, we all sneezed from the dust(((breakfast is good, but meager

The room has a musty smell. The location is first-class, and the view from the window is first-class. It is suitable for taking pictures.

The room is small, but compared to many places in Milan, it is not bad, but it is very distinctive. After all, you can open the window and be on the dome. This experience is not everywhere. There are restaurants that are particularly good, whether it is the artwork or the freshness and richness of the dishes. You can sit by the window and enjoy the empty shopping street in the early morning

Definitely not recommended, stay will be unfortunate. Summary: 1 star motel in a luxury mall If you don't believe me, I can look at the Google reviews, all of which are super low scores. Please don't check in and beg you, this is a black-hearted businessman 1. Xiaohongshu only chose it after seeing the recommendation. When booking, I didn’t notice that the room I chose had no view, so when I first checked in, I sent WhatsApp to the front desk to ask if I could upgrade, but I didn’t reply for half an hour. So I went to the front desk and said in person, I swore and told me that there was no room to upgrade tonight. I said that there is a room across from my room if I can clean it up and I will move in for one night, but the front desk refused. But when I checked the website later, it was obvious that it was there, but the front desk still said that there was no room. It was not until I showed her that there was a room. There is also a small episode. When I just checked in, I found that there was no higher floor on the 2nd floor, and the front desk rolled my eyes directly. 2. The end of the corridor is being painted, and the smell in the room is very pungent. After the feedback, I just sprayed the air freshener and I said it was solved. After 10 minutes it was still pungent and headache. 3. I went to the front desk to ask for a check out and a full refund. I was directly rejected saying that we had used the room. I messaged them for an upgrade the first minute I arrived in the room, and didn't move anything. Never sat on the bed. Ctrip called to negotiate, but the front desk did not answer the phone. When confronted and lied to me that no one was on the phone, I stood there watching her before answering the phone. And the attitude is very arrogant. But we didn't answer the phone as soon as we left. And I said that I came because of the recommendation of Xiaohongshu, otherwise I would go to Hilton Four Seasons or something, but the front desk said that why are you undecided? (I just checked out of the four seasons, just to come here to take pictures) Is this attitude from the front desk? 4. Valet parking said that half an hour's notice is enough, but we still waited an hour at the hotel to see our car after an hour's notice. 5. Whatsapp has not responded, there is no decent front desk service, you must go down to them and ask them face-to-face. 6. There is no TV in the room, it is said to protect the art, but their art is just some paint on the wall. 7. The decoration of the hotel is very cheap, the kind of 1-2 stars. Good for this price. And some switches are simply broken. The room is not neat and clean.

The second time I stayed, it was really because the first time was very impressive. This time the room and the big bathtub were really perfect. I was even more satisfied than the first time. The hotel has an excellent location and is definitely worth staying. Having breakfast in the restaurant and looking at the promenade outside is really an unforgettable moment

There is nothing wrong with the beautiful scenery, and the location of the hotel is also very good, but there is no hot water to take a shower on the first night, which is very bad! The hotel notified the repair staff the next day to fix it. I personally think that this is an old building, and I can understand that the equipment will occasionally break down, but the experience will be very bad. After all, one night is not cheap

I really like the room and corridor pictures

The location of the hotel is very good, the low building in the picture is the location of the hotel. If you don't need this location, you must have this balcony, you can choose other hotels. The breakfast is really delicious! Overall evaluation: The local tyrants who do not pay attention to it should be cautious.

The hotel room is very big, the service is very good, and free late check-out is given. I booked the supreme deluxe room, which is cheaper than the supreme gallery room, but the balcony is under the dome when the balcony is opened, the room is also very large, and the sound insulation of the balcony door is also very good. , It is noisy outside when you open it, and when you close it, it is instantly far away from people's voices. The hotel's breakfast adopts a pure order mode. The disadvantage is that the floor and bathroom of the hotel room are a little old, and the balcony and the adjacent room are not locked. If the balcony door is not closed, the people next to it can come in directly. Maybe because it is in the gallery, it cannot be renovated, so it is somewhat like the floor and the room. The balcony will be a bit older, but overall the price is good. On Saturday and Easter, this kind of room and location can be booked at a price of more than 2,000 two days in advance, which is quite cost-effective in Europe. span Overall rating 4.2 If you come to travel, it is recommended to stay. If you are often here, it is not recommended, because the only selling point of the hotel is the dome, and the facilities are similar to four-star