Hampton Inn & Suites Milwaukee-Downtown

Hey I love it so much I can't wait to come back

I love it nice and comfy

Everything was great . Only thing was our broken toilet that would not flush . We were not in our hotel much so it wasn’t a huge bother but still inconvenient.

I will never stay at this hotel..From the minute we checked in to the moment we left it was ine thing after another. I called the hotel directly to confirm there was a pool as stated in the website and if tjere was a refer ans microwave in the rrom and was told yes...well Not no pool no hot tub..electric issues..lady at the check in was rude.......we cpuls leave to another hotel.I already paid un advance... Bathroom was disgusting...Mold all over the ceiling and in the corners...now to health code issue..breakfast..ha...on 11/5 the milk was dated do not use as of 11/5...did not notice that until my child already drank some milk said or rasted funny..ooo it was already curdling... As was the next 4 milks I took....needless to say i dealt with a sick kid all day..Thanks management..and yea I have pictures...

Good location

It took 30 minutes the first night to get hot water and 1 hour and 30 minutes to get hot water in the morning the next day. The entire building should be condemned. I'd never go back!

The staff were not dressed professionally nor did they go out of their way to help in any way. It was a most disappointing stay. When I visited the front desk on my way out the girl at the counter made sure she finished her text messages before acknowledging my presence. This downtown hotel has stains on the hallway carpeting. The elevator has cracked floor tiles. My room had stains on the bathtub walls. The wooden vanity had peeling paint and appeared very worn. OMG the hair dryer was disgusting! The carpeting in my room even felt dirty. At least the bed sheets were clean. I've never been so disappointed in a hotel stay. I will never return!

When I arrived to the hotel that I had already paid for, they told me it was overbooked. I have worked in the hospitality industry and regardless they need to find you a room may it be elsewhere and pay for your travel to another hotel. I told them they need to figure something out otherwise I am sleeping in their lobby. The security guard did not take too kindly to that comment. I was eventually found a room that had already been slept in. One of the beds was clearly used and the other was for me. The other bed did not look used so at least I had that. I did not receive any compensation for the mistake on their part. The front desk was only apologetic and did not make up for the inconvenience and dirty room.

I stayed at this location 6 years ago and it was great, but I should have read the recent reviews (my bad), because it has gone downhill. Check in was the first sign of trouble, we saw guests trying to get rooms changed because of air conditioning problems. We checked into the room quickly because we had to be at a graduation. When we dropped our bags we noticed the room was hot, so we adjusted the thermostat. Came back in a few hours and the room was still blazing hot. Went to the front desk and was told air was broken but they are working on it. No other rooms available. Was told they would bring up fans. Went out for a few drinks, came back and air was not fixed. No fans delivered. 83 degrees in room. Windows do not open. After a couple requests for fans went unanswered, I went to the front desk again (midnight). I saw a fan behind the front desk and told the employee want it....he gave it to me and said they are still working on the air. I do not think this was true, because it was midnight and if you read the past reviews it seems the air is ALWAYS broken. Also, we ran into other guests who said their air conditioning in another wing was stuck on freezing cold and the could not adjust it. Other observations: No power to any outlets along the bedside, cords hanging under the nightstand that have no place to be plugged in. Lights at the bedside do not work. Clock broken. Only one elevator works for a multi story hotel (also in the past reviews) Coffee maker in room but no cups and related items. Went down to breakfast a half hour before close and they were out of everything accept cereal. Asked the attendant if I could get some mix for the waffle maker and he said no. Several guests came down for breakfast only to be told nothing will be refilled. The breakfast area was a sloppy mess anyhow. Take a look at the past reviews, everyone has similar complaints. I talked to the guy at the front desk who said he would add some points to my Hilton Honors, he did not. I contacted Hilton Corporate to tell them that this hotel does not meet Hilton Standards. The Hilton rep tried to reach the Hampton Manager to about the situation, I think the Hilton rep had no luck with property manager. The Hilton rep did everything she could to help, and she gave me some Hilton points for future stays (Thanks!). Bottom line, nobody should have to go through this when staying at a Hampton Inn in a great city like Milwaukee.........DONT STAY HERE.