Modern Stay 39 Lakeview by OYO Minonk Garden

Only because of Helen, and she would be rated a five! She went above and beyond her duty, same goes for the gentleman whose name escapes me, but he is studying to become an arborist and his father is a veteran. Both the air conditioning and the elevator in the lobby were inoperable .Old hotel that seriously needs sprucing up: repairing & repainting rooms, updating linens (which were stained) . Returned later and had great customer service but the elevator and a/c in the lobby still had not been repaired - six weeks later ! I will stay there again in October, but only because of Helen & team.

Stained bedspreads, dirty washcloth by sink, used bar of soap in bathtub, a black something on counter, only given 2 small leftover rolls of toilet paper, at 8:30 requested via front desk phone (no one around) for another roll. Delivered at 10:50. Room not ready for check-in when we arrived at 4 to come back in half hour. Girl at desk alone so had to kinda clean room, no ice in machine. Floors sticky. I could go on. We’re seniors and worst hotel experience ever!

I had a bad experience here before but the roads were icy and slippery so I thought I’d give it another chance. WRONG CHOICE! Tom Bodette did leave the light on and it was staffed at least when I arrived. Room 214 was my room, door was open upon getting to the room. Door handle and security latch were broken, however the deadbolt did work. About 3:30am, a domestic argument starts up in the hallway and continues for hours. Since I was in the State of Death near the city of death called Chicago I did not leave the room or attempt to stop it. I guess 4 hours of sleep is pretty good at a Motel 6. Leaving at about 6am, no staff. Maybe thats why the domestic wasn’t addressed. Coffee in the lobby was ice cold. I won’t be staying here again. I will drive to Bloomington/Normal and pay more to stay in a safe, secure, and more accommodating hotel. Oh, and the bed had a thin sheet and thin comforter, bed was comfy, bedding ******.