Hotels near Grier Park Ice Rink, Montreal

I came for a medical training in September 2022. - Bad customer service. Dubious practice on room rates. When I first booked in June, I was told I could book with a preferential rate from the training organiser. It turned out the preferential rate was more expensive than booking at the hotel directly (you get 15% discount if you stay more than 3 nights). I called the hotel, and the lady in charge said they couldn’t do anything, she wouldn’t apply the 15% discount on top of the conference preferential rate. That seemed fair to me, as I understand hotels lost a lot of business during the pandemic and tried to balance the finances. At that time I booked a room with 2 queen beds but I wasn’t sure if my husband and son would join, so I declared it would be for 1 adult only. In September, I contacted the hotel and asked to update the room occupancy to 2 adults and 1 child. THEY CHANGED the room rate and rose the price (instead of less than $1000 for 4 nights, it went to $1300!). When I asked why, they said bc I changed the booking, so they update to the new rate at the time of the change. It is still exactly the same room! I don’t mind paying more in taxes bc more people stay in the same room, but changing the rate, when they knew I was part of the conference and wouldn’t change hotel, was a bit lame… I called the same conference lady and asked if I could revert back to the conference rate. She said no, bc the conference rate has expired and she wouldn’t give it as a commercial gesture because she gets commissions on the bookings… what a bad customer service! Not sure if it was done on purpose, the room I got was a room just outside the elevator, so noisy… And we checked in, the 2 people in front of us complained very loudly about the hotel… - Room not clean and missing toiletries The beds and pillows were comfortable. They didn’t have a duvet cover, but 2 flat sheets… the duvets and the pillows were yellow from stains. The bedside tables were dusty. Carpets dirty (not the same colour, although the same patterns, as the ones in the corridors). In the bathroom, there were only soap bars, no shampoo or conditioners. I only got them because one morning, I saw a cleaning lady in the corridors and asked if she had any shampoos etc. To my surprise, she did and gave them to me. - Conference rooms neglected We had tea/coffees and pastries in the morning of the first day… but they were not refilled after lunch or the days after… unless we asked. And even after asking, we wouldn’t get hot water for tea… The toilets near the conference rooms either had missing hand soap or missing paper towels to dry your hands…. I get it that the hotel wanted to save money after being under occupied during the pandemic… but for a 4 star hotel, I expected better and better customer service. The hotel is well located, in the city centre… but I won’t be back if I have to come to another conference in Montréal.

Very nice location, friendly and helpful staff!! Free breakfast is great, delicious coffee and bagels. But there are not enough toilets. And the kitchen is quite small so it gets very crowded during dinner hours (plus people like chatting in the kitchen while watching a pot of water boiling). I didn't want to line up to use the stove or microwave to reheat my food so I had raw dinner during my stay. If you plan your meals and cooking well enough you should be fine.

Great little place. Staff are excellent, helpful, kind, and also bilingual. The parking is underground and a decent continental breakfast is included. The rooms are a great size and include a kitchenette. My room had a balcony which was nice. The hotel is in a great location and easy to get to. There is 15 minute parking out front so you may unload your bags. The temperature runs a little warmer than I would like; however, in Canada, in the winter - I would rather be warm than cold! The rooms are clean and comfortable in addition to sizeable. I felt safe and secure travelling alone here and I always appreciate that. I would definitely come back!

We stayed over New Year's Eve and had a great view over the crowds gathering at the Christmas market. The room was clean and was as expected. The only downside of the hotel is that it's not very convenient to get to the exit, as you'll have to go through the mall first before reaching the lobby and then take another elevator up to the rooms.

There is no breakfast on the front desk floor. You can order a semi-buffet for 29.9 Canadian dollars. You can squeeze the orange juice yourself (you don’t have to doubt the freshness). It is worth recommending that the front desk is very patient. The room that was arranged at the beginning was very dark. Said that the line of sight is not good and uncomfortable, and then waited for three minutes to change to No. 1608 with a good line of sight, which happened to be able to see the scenic spot No. 67. The room is really big, the toiletries are very good, and there are no slippers in foreign countries. Everyone Prepare yourself in advance, the overall evaluation is really super comfortable.

Very good location in downtown Montreal - close to the Palais des Congres and Chinatown. Property well maintained. Room was small, but fine for 1 or 2 people. Room includes a simple breakfast of cereal, breads, fruit and hard-boiled eggs. Parking is available for a fee, but is very limited.

Stayed here recently and thoroughly enjoyed the experience. It looks dated but was very clean from reception throughout the remainder of the hotel. Room was exactly as described with a very comfortable bed and air conditioning. It's also in a great location in the Latin Quarter and there's a real bustle about the area with all the students in residence. It's about a 20 minute walk to the old port and old town which are both well worth a visit. If you are looking for somewhere in Montreal close to a lot of the city's attractions you would be in an ideal location staying here.

The room is very good and the service is good. Park your car and go in at the passage of the small street and wait for the rolling shutter door to open. There is a heated swimming pool on the 14th floor of the hotel. The scenery is very good. You can see the scenery of the old port. It only takes a few minutes to go to the pedestrian street.

Water from shower head is very weak need to fix or change it.

You can park your car in front of the hotel. After checking in, take your card and go to the free parking lot next to it. The room is clean and the facilities are quite new. There is a Starbucks downstairs, where you can watch games, eat, drink and chat, and the shopping mall is nearby.