Montreal Hotels with Airport pickup service

The surrounding environment is generally good. The road conditions are not very good. Parking is convenient. There are special people to help you. The hotel environment is good. The inside is very good. The facilities are very new.

Disappointing. The hotel amenities state that there is a 24 hour free airport shuttle bus, it does not run 24 hours. We had to pay for a taxi back to the airport. There was a cold water dispenser with lemons in the lobby but it was empty. A coffee machine was provided in the room, however, of the 3 coffee pods one was used and only thin plastic cold beverage cups were provided. The room was big, shows signs of wear but the air conditioning worked well and the bed was comfortable. The area around the hotel is a typical airport hotel, not much going on.

My wife and I drove to Montreal to visit our son on 5/28/23 and 5/29/23. We made a two night reservation at the Hotel St. Thomas. I asked one of the staff members whether the Valet Parking that they offer was safe and secure as we felt that it would be logistically easier for us than parking at the recommended lot near our son’s condo. I was assured that it was “safe and secure” and monitored by video surveillance, so we decided to utilize the valet service. On the morning of 5/30/23, I requested that my car be brought around to the front at 8:00am (we had a long drive back to our home in Baltimore, MD, USA). My car did not arrive at 8:00am, so at about 8:20am, I asked the person at the desk about the delay. She told me that “your car has been stolen”. Needless to say, we were in shock. We called the police and after a short time a very nice officer arrived and filed a report. He also explained that car theft is a terrible problem in Montreal. He explained that the thieves are very sophisticated and that they target US cars which they steal and take to the nearby port for quick shipment abroad. We called Lexus to have them try to trace the car to no avail (the officer said that the first thing that the thieves do is to disable the tracking system). We then walked around to the allegedly “safe and secure” parking lot to see it first-hand. It’s open air with very easy access. We immediately called our insurance company (Geico) to file a claim. We then had to figure out how to get home. We tried the airlines, but the few flights that were available were outrageously expensive. We then tried rental cars, but there were none available at any of the rental car companies that could be picked up in Montreal and dropped off in the US. We finally found an Uber driver who was willing to drive us to the Burlington, VT airport where we could rent a car from Budget for our drive back to Baltimore. Geico does not cover the cost of a rental car until 48 hours after the event is reported so we had to personally pay for the rental car to get us back to Baltimore, the above mentioned Uber ride, the approximately $1,822 of personal items in the car, and the $250 insurance deductible. After we returned home, I called the hotel’s owner to ask about the video footage of the parking lot. He said that they saw nothing on the video (makes me suspicious regarding whether there really is video surveillance) and to request reimbursement for our out-of-pocket costs resulting from the theft of our car while it was under their custody and care. Honestly, the hotel surely knew of the problem of car thefts in Montreal and should have warned us and forgone the $35 parking fee. If they had, we would have used the other parking facility recommended by our son. The owner passed me off to the hotel administrative staff. I sent the staff an email, and they replied with an offer to reimburse us for the Uber ride ($275.71) and a 15% discount on our stay ($90.08). In summary, our out-of-

Because of the epidemic, Canada has closed its borders, so I can only go through the border one day in advance and check into the hotel to prepare for the next day's flight. The hotel’s service is attentive, the room has been allocated when you arrive one hour after booking

The breakfast was very simple. We stayed for three or four nights and had a lot of red rash on the body. The room has a taste. There is a parking lot, and there is a parking place outside the first floor, so it is recommended to pull the curtain even if the window is opened.

Check-in is very fast, there is a deposit, breakfast is OK, free for children under 12, but not the same as adults, can not help themselves, can only choose one of the free breakfast menu, swimming pool, table tennis facilities are OK, children like, It’s a little bit strange about children’s breakfast. I don’t know how the hotel is arranged.

With a stay at this condo in Montreal (Plateau Mont-Royal), you'll be within a 5-minute drive of McGill University and Old Port of Montreal. This condo is 0.6 mi (1 km) from Sainte-Catherine Street and 2 mi (3.2 km) from Bell Centre.Take in the views from a terrace and make use of amenities such as complimentary wireless internet access.Free self parking is available onsite.Make yourself comfortable in your condo.

The reception staff and specially supervisor Noemi is awesome, She has great skills to hanle any concerns during your stay. I had an issue staying in my room, water leakage from the window early morning and she compensate fairly also booked us the taxi to the airport. I will recommend everyone who want to stay in this hotel. Keep it up 👍

I recently spent a couple nights at the Sheraton Montreal Airport (one night stays on each end of a trip) and while the stays were good overall, I would say there's a lot of opportunity for the hotel to improve. I've stayed here many times over the years, but I haven't been in a couple years. Returning this time, I felt it was a good hotel with a lot of potential. I just got the feeling there is a lack of attention to detail in a lot of areas. The first night I stayed, there was no explanation of the dining situation. The television stated the restaurant and room service was not available. When I went down to the lobby I noticed the restaurant is in fact running. I'm not sure if room service is also open and the information was outdated. The Club lounge was also closed. They do provide soft drinks and complementary sandwiches which is a decent compromise however. There is a beautiful new fitness centre, but it was initially difficult to locate. It would have been nice that its location was explained when checking in and better signage. After walking around I finally asked a cleaner for its location and eventually found it. The machines don't seem to have television or anything hooked up to them which would be a welcome addition if possible. Overall this is a good hotel with a lot of potential. It felt like things got shut down due to Covid and just never really restarted. While other hotels have made the move back to normalcy, this one still felt like it was in transition. The staff were friendly and the facilities are clean. Some of the furniture is probably due to be replaced, but again we are talking minor improvements. I would return to this hotel, I just hope to see more things back to normal and better communication. Not having room service is a big problem.

Guests staying at our Dorval hotel can enjoy the convenience of being close to Pierre Elliott Trudeau International Airport for connecting or red eye flights. The BEST WESTERN Montreal Airport Hotel also provides 24-hour shuttle to and from the airport. We offer long-term parking for guests at our Dorval hotel, which makes it easy and affordable for frequent fliers. Whether you're on an extended layover, visiting Quebec, or are in the midst of a business trip, you deserve a great location and affordable rates. That's exactly what our hotel delivers, along with friendly and helpful staff to make your stay as pleasant as possible. The Restaurant Paolo Gattuso is on site and dishes up delectable meals. However, leave the most important meal of the day to us. The complimentary cooked to order hot breakfast is served in our cozy restaurant, Paolo Gattuso. While many of our guests are frequent travelers, the local annual festivals downtown also bring in visitors from around the region. There's always something exciting happening nearby, and our Dorval hotel provides the perfect accommodations to quickly get around the town. From concerts to foodie events, there's sure to be something to please everyone. To make our guests feel right at home, we offer free high-speed Internet and a free 24-hour business center. Guests who are traveling for work can quickly get things taken care of, so there's plenty of time to squeeze in some sightseeing. At our Eco-Friendly hotel, we put the comfort of our guests first. Reserve a comfortable room at BEST WESTERN Montreal Airport Hotel today! Enjoy your stay.