The very beautiful hostel, the staff very careful. Breakfast with many varieties, very tired!
I didn't like the bathroom, the coating seemed to be reused from another place, for example, there were hole hole in the floor that it was given to realize that they were not made there, but used in another place and reused. I also thought the bathroom box was cleaned better, there were many black points in the coating and floor that a hypochlorite would have easily removed, and that was the worst for me.
Good morning! The location is good, the service was slow but they were very attentive, regarding the cleanliness and especially the pillowcases were not clean, they did not clean the room, there was no toilet paper, we asked the maids and they did not bring it, we left the hotel and were out for about 6 hours when we returned we had to go to the reception to ask...
Quarto limpo e organizado, só o que acaba com o ambiente são os vendedores de cotas que mal você sai do café já estão lhe incomodando.
Já não basta na cidade de Gramado que está horrível andar agora vendedores dentro do hotel.
Não me hospedarei novamente devido a esse incômodo!
O hotel é muito bem localizado, próximo a região central, funcionários muito atenciosos, porém claramente falta manutenção há muito tempo.
Estive no hotel em 2019 e retornei agora em 2025, e praticamente todas as áreas estão bem degradadas.
Até mesmo o espaço Kids, maior atrativo para famílias com crianças, está com brinquedos sem manutenção e com grande cheiro de mofo.
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Price per night from:€55
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