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9.5/10
Amazing
JJose Antonio de AquinoHotel muito bem localizado, há poucos metros de distância da rua coberta. Acomodações muito boas, café da manhã com boa variedade e muito bem servido. Piscina coberta aquecida e brinquedoteca são bons atrativos para dias chuvosos. Funcionários muito bem treinados e atenciosos. Como ponto negativo, o fato de o estacionamento ser pago. Por outro lado, é uma grande comodidade contar com o serviço de manobristas do hotel.
FFabio RenatoO hotel possui quase 4 estrelas.
Prós:
Boa cama e travesseiros,
Bom banho e produtos de higiene
Pessoal educado
Café da manha excelente!
Contras:
O blackout vazou luz por todos os lados
As esteiras da academia nao estavam em boas condições
Hidromassagem da area comum estava suja e havia comida no chao ao redor da piscina
GGuest UserGreat hotel!!
The only negative point is access to the pool. Too bad. Either you cross the entire parking lot inside the hotel or you cross outside to get to reception to take the elevator to the pool. In other words, on cold and freezing days you have to wear a bathrobe outside the entire hotel reception.
GGuest UserWe had a perfect accommodation, sensational room and common areas, as well as the service. The staff are well trained, polite and attentive. Clarice, responsible for cleaning our floor, was very friendly and efficient in meeting our needs, as well as cleaning the room. The staff at the reception, restaurant and pool were also amazing.
GGuest UserThe hotel is very good, no complain about the hosting in itself. However, at the check out, I was charged about 149 real services charges that were not explicit at the time of the booking, on the platform, I reported the value of 8,47 as expenses to be paid at the hotel, without counting that the accounts did not beat, The value of the NF is about 74 to less than I paid in total, so, despite the excellent hotel, I felt that I was wrong, and in my humble opinion, there was no transparency, whether the hotel or the platform.
GGuest UserO hotel é muito bem localizado, próximo a região central, funcionários muito atenciosos, porém claramente falta manutenção há muito tempo.
Estive no hotel em 2019 e retornei agora em 2025, e praticamente todas as áreas estão bem degradadas.
Até mesmo o espaço Kids, maior atrativo para famílias com crianças, está com brinquedos sem manutenção e com grande cheiro de mofo.
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What is the average rate for 3 star hotels in Gramado?
For 3 star hotels in Gramado, the average price on weekdays is AU$151, and the average price on weekends (Friday–Saturday) is AU$187.