Mountain View Hotels in Jiuzhaigou

I rarely write reviews, but I just had to before I even checked out this time. The service was absolutely fantastic! We originally booked the No. 1 courtyard, but they upgraded us to the No. 5 courtyard upon arrival. They helped us book tickets for the show and even provided pick-up and drop-off. They also arranged transportation to scenic spots and recommended a variety of local delicacies, giving us more options to choose from. However, we still preferred eating at the guesthouse – it was clean, quiet, delicious, had great views, and used fresh ingredients. The stay was very comfortable, and all three generations of our family were extremely satisfied with the experience. Huahua is so adorable! It's wonderful to see a dog so free yet still part of a family. As a dog owner, I can't stand guesthouses that keep dogs just for marketing purposes. Huahua here is genuinely happy and very friendly. My child kept saying they wanted to come back to see Huahua again before we left. I hope to see Huahua living such a happy life next time too!

Our group of three guys went on a self-drive trip to Western Sichuan, and this guesthouse was hands down the biggest surprise and highlight of the entire journey. The overall experience even surpassed that of the Tianyuan Howard Johnson I'd stayed at before, offering incredible value for money. We had only booked one room, but the owner was incredibly thoughtful and upgraded us to a larger, more spacious room free of charge. They also provide a dedicated butler service, with staff who are attentive, responsive, and quickly and properly handle any requests, making our stay exceptionally comfortable. I absolutely have to rave about the hotel breakfast. The freshly cooked rice noodles were divine, with lamb that was stewed to perfection – tender and flavorful, not dry at all. The entire breakfast spread was thoughtfully curated, with a balanced mix of meat and vegetables, and a well-planned nutritional profile. Eating it each morning instantly banished the fatigue from our high-altitude drives. The courtyard environment was immaculately maintained; the cleanliness was impeccable. There were also gentle, adorable cats in the yard that you could pet. Free coffee and ice were always available in the common areas, and relaxing in the courtyard during downtime created a wonderful ambiance. What truly touched us was an unexpected incident during our trip: we had a tire blowout while driving. Stranded on an unfamiliar road, we were at a loss. Thankfully, the kind owner stepped in to help, proactively contacting a reliable repair shop, overseeing the entire tire replacement process for us, and even arranging for our car to be safely stored. Afterwards, they thoughtfully provided transportation to and from Jiuzhaigou. This heartwarming assistance, which went above and beyond the call of duty, made us feel incredibly secure on our journey in a foreign place. Whether it was the facilities, the dining quality, the butler service, or the owner's outstanding hospitality, everything was faultless. This was the most memorable accommodation from our Western Sichuan trip, and I will definitely be highly recommending it to all my friends planning to travel the Western Sichuan loop. It will be our top choice again next time we visit!

I took my mother to Jiuzhaigou, and she was very satisfied with the hotel. The service was good, and the breakfast had a decent variety. Perhaps because it was off-peak season, there weren't many people. It was very convenient to just grab a taxi right outside the hotel after breakfast, and it took about 15 minutes to reach the entrance of Jiuzhaigou. When we checked out, we were heading to the bus station, and the hotel staff were very thoughtful and helped us carry our luggage across to the supermarket opposite the hotel. The hotel shares an outdoor garden with the Conrad, which was very quiet. However, it would be even better if the restaurant offered more non-spicy dinner options. My mother doesn't eat spicy food, and it was quite difficult for her to choose.

Highly recommend for families traveling with children! The hotel boasts an elegant and quiet environment, with spacious and bright rooms. The service deserves full marks! The staff were all smiles throughout our stay, incredibly friendly and natural. Whether it was room cleaning or front desk inquiries, they were always responsive and quick to assist with every request. We felt comfortable and at ease during our stay. It was a perfect family experience with excellent value for money, definitely worth a second visit!

My overall stay was a mixed bag. While some staff members provided commendable service, there were serious privacy violations and significant safety and hygiene issues. I'd like to specifically commend Kari, Vincent, Emily, and Sophie. They were patient, responsive, and provided professional and attentive service, which greatly enhanced our trip. A special shout-out to Vincent; despite being a manager, he drove us around in the sightseeing buggy and even took us to a different location for a taxi, ensuring we got there comfortably. My service rating is solely for these staff members. However, some unacceptable problems arose: The breakfast hygiene was concerning; we found hair in the food. For a high-end hotel, such hygiene issues are inexcusable and raise serious food safety concerns. The privacy and security in the guest room were severely compromised. While someone was still in the room, a staff member knocked only once before immediately pushing the door open and looking directly towards the closet area. This was a grave infringement on guest privacy and a serious breach of security. When paying for a hotel room, guests are entitled to basic privacy. This incident was so severe it warranted calling the police. I felt a complete lack of security throughout my entire stay. The hotel's hardware and views are good, but the room management processes, breakfast hygiene, and staff entry protocols urgently need a complete overhaul. I would not recommend this hotel to travelers who prioritize privacy and hygiene. I hope the hotel takes this incident seriously, strengthens all-staff training, and prevents other guests from experiencing similar situations.

The environment here is fantastic, with pristine forest right behind the property. On clear days, you can even see snow-capped mountains across the way and behind us, though it's quite atmospheric even on cloudy days. It's truly untouched; we saw wild rabbits hopping around and herders' horses grazing nearby. The breakfast was delicious, and the yak hotpot we had for dinner was pretty good too. I also highly recommend exploring the village down the mountain.

The hotel is halfway up the mountain and offers shuttle service directly to the top. The driver was very enthusiastic and proactively helped with our luggage. The front desk staff were also excellent, providing superb service and a great emotional experience. Down the mountain, there's a very lively street with plenty of options for dining and shopping, which is super convenient. The hotel facilities are quite new, and there's a small balcony. From the balcony, you can enjoy the mountain views, and at night, you can even stargaze. There's a bonfire party at 8:00 PM, creating a fantastic atmosphere. Thumbs up!

The environment is great, clean, and hygienic. The couple's hot spring experience (non-natural hot spring) was excellent. The self-service coffee in the lobby was delicious and plentiful. The service was also excellent. Overall, it's a fantastic place and I highly recommend it to visitors coming to Jiuzhaigou. It's not far from the scenic area and there are many dining options nearby.

The staff were very friendly and welcoming. We drink a lot of water, and they didn't bat an eye, which was great. The sister who wore traditional clothing also had excellent service. However, the rooftop on the fourth floor was quite desolate, and there were sunflower seed shells left there for days without being cleaned. The hotel is not far from the scenic area. Overall, I'm quite satisfied. You get what you pay for, and for the price, I think it met expectations. The only thing I didn't particularly like was the breakfast; it wasn't very tasty. The buns, corn, and purple sweet potatoes were all cold, and the noodle topping wasn't good. But we stayed for two days, and while the first day's breakfast was terrible, the second day's was much better, so it might depend on the specific day. Overall, it's pretty good – not amazing value, but not a bad deal either. It's an average guesthouse, which is perfectly normal.

The room was more spacious than we expected. We booked a family room with a 1.8m double bed and a 1.2m bed, which was perfectly adequate – the double bed actually felt more like 2 meters. The beds were super soft, comparable to what you'd find in a chain hotel, and everything was exceptionally clean. The hotel's location is great, only about a ten-minute walk from the main entrance of the scenic area, so there's no rush in the mornings. Breakfast is available right next door. The front desk staff were very friendly and welcoming. The owner is also very familiar with the local area, so you can just ask them if you need directions or recommendations. Parking here is also quite convenient, and you can even leave your car in the parking lot all day if you're out exploring the next day. Overall, a fantastic experience, highly recommended!