Mountain View Hotels in Urumqi

My stay at the Torch Building City Intercontinental Hotel in Urumqi was truly fantastic! As soon as I entered the room, I noticed a humidifier was provided, which was such a thoughtful touch given Xinjiang's dry climate. It made for a very comfortable stay. The breakfast deserves special commendation – it was incredibly varied and delicious; you could taste the care put into every dish. The hotel staff were also very warm and attentive, providing excellent and efficient service that made me feel right at home. The overall environment is elegant, and the facilities are comprehensive. Whether you're traveling for business or leisure, this is an excellent choice. I highly recommend it to everyone and will definitely choose to stay here again on my next visit to Urumqi!

My biggest impression from this stay at the Conrad Urumqi was how effortless the entire trip felt. The hotel's location is incredibly convenient for getting around, whether it's for dining, shopping, or planning a day's itinerary. Upon returning, I could quickly switch into a calm and relaxed state. I really appreciate this balance of 'lively and serene.' What truly stood out to me this time was the overall service at the hotel. The staff were all very enthusiastic and efficient. Any request was usually met and resolved quickly, and the service experience wasn't negatively impacted by a large number of guests. During my stay, Kevin from the concierge team helped me many times. Whether it was retrieving and transporting luggage or later needing help with sending a package, he was very patient and handled everything with diligence and efficiency. He was always friendly and welcoming whenever we met, which made me feel very comfortable. While many of these tasks might seem small, having someone readily available to assist during a trip truly makes things much easier. I also want to extend a big thank you to Russel. Since I had his WeChat contact from a previous stay, I primarily communicated with him directly for anything I needed during this visit. He always responded to messages promptly and diligently followed up on every matter, big or small. Any coordination or arrangements needed were handled perfectly, making the entire check-in process much smoother. This kind of service, where you can always reach someone and receive prompt, effective assistance, is a huge plus for guests. Overall, my entire experience, from check-in to check-out, was very smooth. The hotel's facilities are high-quality, and the team's service is warm and efficient. I particularly want to thank Kevin and Russel for their help and care over the past few days, which added a wonderful lodging experience to my trip to Urumqi.

This experience is great! The hotel is located in the Nanshan Scenic Area, with pleasant scenery around it, and the beautiful Tianshan can be seen outside the window. The hotel is fully equipped, the whole house is intelligently controlled, clean and tidy, the service attitude is very good, will come again!

First off, the front desk service was excellent – the staff were all smiles and really adorable, making us feel very comfortable. The room itself was clean, tidy, and cozy, with good natural light and a decent size. It was also pretty quiet. The whole room was smart-controlled, which was cool. There's a 'food street' nearby with plenty of dining options, making it convenient for eating out and exploring. Plus, there's a night market close by with delicious food – I highly recommend checking it out!

The hotel exterior is a bit unassuming, but the LOFT room was quite spacious and comfortable, although the shower had a moldy smell. Breakfast offered a decent variety. It's not far from the train station and airport, but a bit of a distance from the Grand Bazaar. It's a good option for a transit hotel, as there aren't many better choices for five-star hotels with good value in Urumqi. Thanks to Yemulan Hairati for the complimentary souvenir! The nearby Huijia Times Square is pretty good; the naan at its supermarket is much tastier than what they sell at the Grand Bazaar – crispy outside, soft inside, very fragrant, and cheap at 5 yuan each. The scallion pancake with savory sauce next door was also delicious!

The hotel's cleanliness and service were truly impeccable. Stepping into the room, my first impression was how sparkling clean everything was – the bed, desk, and floor were spotless. The bedding was pristine white, soft, and had a faint fresh scent. Even the bathroom faucets and corners were thoroughly wiped clean, making me feel incredibly comfortable and at ease. The service was just as heartwarming: the front desk staff were friendly and efficient with the check-in process. Room service was incredibly quick; whether it was a charger or an extra blanket, it arrived within minutes. Every time I returned, the room had been discreetly tidied and refreshed. This level of detail and thoughtfulness has made me unreservedly choose 🍊 Hotel as my top choice for future trips. I will definitely be back!

The ladies at the front desk provided excellent service. The cleaning staff were on top of daily tidying and proactively replenished drinking water and supplies, showing great attention to detail. The common areas were spotless, the Wi-Fi was fast and smooth, and facilities like the TV and air conditioning worked perfectly. Overall, it's fantastic value for money; the service, cleanliness, and environment are all top-notch. It's suitable for both business trips and tourism. I've already recommended it to friends, and I'll definitely book again next time!

This hotel is top quality. Worthy of 5 star standard. Just built in 2024, everything was brand new. Front desk receptionists were all so professional and hospitable. We felt so at home and comfortable that we stayed for 6nights. We were offered an abundant breakfast, evening tea and late supper. We had 70 inch tv with movie channels. There is a complementary laundry room. The Japanese style toilet was a bonus. Bus stop is across the road. Walking distance to Hong Shan Park, Peoples Park, Xinjiang Museum and Saybad Shopping district. Highly recommend any visitors to Urumqi to this wonderful hotel.

Neither good nor bad, just okay. The front desk staff on the day was quite impolite. I was a bit tired and just wanted to book a hourly room to rest for a while. Hourly rooms are usually for 4 hours. However, the staff called me directly when I hadn't even been there for 2 hours, asking if I wanted to extend my stay. Not only did it disturb my rest, but it also wasn't even close to the time to urge an extension. I told them I wouldn't be extending, and they just hung up without another word. Was that their way of kicking me out?

Clean hotel. Parking free. Taking parking garage and show your license plate when you check out. Walking distance to Grand bazaar. Hotel is on 32nd floor, reception on ground floor of the building. Big rooms, cleans. Staff helpful. No breakfast but lots of shops around.