LLammieWorth the price if you’re looking for authentic Japanese food and ryokan experience. Comfy private indoor onsen. The staff are really nice and can communicate in English via good translate. They has a shuttle to Minakami Station when we checked out.
GGuest UserIt's a bathing place, but there is no shower room in the room, so you have to go to the public bath to take a bath. The service is also average, it seems polite, but the corridor is carpeted, and no one is willing to help you with your luggage when you check out, so you can only pull a suitcase cart back to the room to take your luggage.
ชชญาดาพาเที่ยวIf you're a foreigner, a translation tool is essential because the staff don't speak English, or their accent was hard for us to understand. When we couldn't communicate, they seemed annoyed (90% of the staff didn't smile at us). There was an older staff member who was friendly, especially the one handling ski activity bookings. 🤬🤬 Absolutely terrible.
The food was mediocre, not much variety or taste.
The room was clean, and the onsen bathroom with amenities was excellent.
In summary, due to poor communication and the staff's lack of enthusiasm in recommending snow activities, my trip ended in tears 😭😭. I had planned to do many snow activities, but instead, I just walked around, built snowmen, and rolled in the snow.
I won't be coming back here next trip. I'll look for a hotel that's more welcoming to Thais.
GGuest UserOur visit to this hotel was perfectly adequate. The traditional setting provided a nice sense of atmosphere, and the check-in process was smooth and efficient.
The onsen facilities themselves were clean and relaxing, meeting our expectations for a hot spring experience. Our room was spacious, but the amenities felt a little dated and could use some refreshment. Dinner and breakfast were included, offering a standard array of Japanese cuisine that was palatable, though not exceptional. The staff were polite. Overall, it's a safe and decent choice if you're looking for a no-frills, standard onsen hotel experience.