AAlex SSSEverything was very good! Mesmerizing landscapes. Excellent staff who work as hard as possible to please hotel guests.
The only thing that upset me was the double bed, which instead of one mattress had two separate mattresses. In such cases, there is a “hole” in the bed between these mattresses.
GGuest UserOverpriced!
1. No air conditioning, the room is very humid, the bed is cold and wet
2. Integrity hotel construction knocks at the door of the room early in the morning
3. The room is very not soundproof. The hotel and the scenic spot share the road from reception to the room. There is also a traffic jam. Various tuk tuk passing outside the room. It is the horn and the engine roar. Very noisy.
4. No service at all except check-in and check-out
JJimmysandwichesWe had a lovely stay at Ella Rawana Den Hotel in Ella. The location is excellent — just a short walk to town, making it very convenient for restaurants, cafes and exploring the area. One of the highlights was the beautiful balcony view overlooking the lush green hills. It was the perfect place to relax in the morning or evening.
The room was big, clean and comfortable, and the staff were very friendly and welcoming throughout our stay.
However, it’s important for older guests or anyone with mobility issues to know that the hotel is located up a very steep hill. Cars and tuk-tuks cannot access the property directly, so you need to walk up, which can be challenging — especially with heavy luggage. Because of this, it may not be suitable for elderly or disabled travellers.
One small improvement would be for the hotel to provide a hairdryer in the rooms, as this would be very helpful for female guests.
Overall, a great stay with beautiful views and kind staff — just be prepared for the steep climb!
GGuest UserLovely property with its kinks. The property is in the middle of the jungle and the views are lovely and the hospitality is quite nice. However, it comes with its set of challenges like power cut, mosquitoes. Not suitable during the rainy season. The entry to the property is very uncomfortable through the truck. But the gondola ride is quite pleasant. It’s a lovely property during the day. Not very nice during the night. It’s a true living in the jungle experience.
GGuillaumeView of the waterfall from the room, helpful staff, food is standard, very near the hotel taking the left at the exit kids (and parents too) loved the many fireflies there it was marvellous we went there three evenings in a row!