"The owner was very friendly and polite, the room was nice, and it was quiet to sleep."

"good for relaxing and peace of mind"

"This is a modern hotel in a quiet and beautiful location but some distance from Ella town. Generally good, clean and well organised however the standard (budget) rooms are rather small. There is a beautiful infinity swimming pool. There is also a viewing point on the top floor to see the sunrise. Staff were good and attentive."

"Overall it was a very nice and cozy place.Staff was really nice too.We really enjoyed the stay despite rainy weather. However needs to improve a couple of things: 1. Food-Dinner was really good. However the quality of breakfast need to improve especially the taste 2.Cleanliness of the bathroom towels"

"We visited andriyala recently ..the experience was exceptional.. me and my wife chose the room with plunge pool outdoor bathtub and all. Definitely worth the money. The hotel is located very nearby to railway station called diyathawa. So the roads are accessible and no issue with roads very easy to reach.. the reason we choose this hotel is calm environment and we needed a little break from busy town. I think the nearest town is haputhale, the location is located in between Ella and haputhale, very satisfied with the location. And this hotel is very nature friendly. You can see morning birds. Also the foods are reality nice with a good taste. We tried some traditional dishes too. All are flavourful and nicely presented with flowers and candle night. Also they do have floating breakfast options too. Special thanks to the staff because they did great job. Everyone is super friendly and easy to communicate without any barriers, its a plus point. Also they have a common pool as well. We had our own private pool so we used that one. The pool is also spacious and infinity. I would highly recommend this hotel. Definitely come back."

"We booked Ridge View Hotel for one night during our trip to Nuwara Eliya, expecting a comfortable place to rest. Unfortunately, our experience was extremely disappointing. Upon arrival, the staff member at Upper flow asked, “What are you looking for?” which gave us the impression that our reservation had not been properly noted. We had already paid an advance payment as requested by the hotel. Our first disappointment was the lack of parking facilities. The second and most concerning issue was the cleanliness of the room. The room was very untidy, with dust visible throughout, which was unacceptable. Within half an hour of checking in, I raised these concerns with the hotel owner. We were offered an upgrade to a deluxe room, but only if we paid an additional LKR 2,000. Since the condition of the room did not meet our expectations, we decided to leave the hotel instead. When requesting a refund of our advance payment, the hotel refused to return the full amount. Only LKR 1,000 was refunded, while the remaining balance was withheld. Overall, this experience negatively affected our trip. Customer service should be more professional, polite, and efficient, and greater attention should be given to cleanliness and guest satisfaction. Based on our experience, we would not recommend this hotel to our friends or family."

"The hotel is beautifully located and you have a breathtaking view from the room! The staff are extremely friendly and always look after the well-being of their guests. The food was also very delicious. The hotel cannot be reached by car due to the gravel road, but that is not a problem as you can leave the car in a parking lot and the shuttle is already waiting for you when you arrive. I had an upset stomach when we arrived, and when the staff found out, they immediately gave me a tea for the flu! Very attentive:) This hotel and Ella are my favorites of my Sri Lanka trip and I would love to return again."

"Hidden place in the hill country. initial plan was go to Ella but slightly had to change the plan and ended up here. Really extraordinary experience. I would say it's for good.Very friendly staffs. nice and tasty food."

"The hotel has an amazing location near the center of Ella, service was good. Special thanks to Linga for his assistance and response when we need him."