Myrtle Beach Spa Hotels

The front desk staff is incompetent. At check in, I informed the desk clerk that I would be paying with cash for my family's stay and I wanted two rooms for two nights. The desk clerk then took my card to put a ”deposit hold” (which turned out to be the full amount for the stay) and booked one room for one night. At this time I corrected him and said I need two rooms for two nights. I get all my card keys, settle in and the next day I get a call from the Marriott telling me I missed checkout for one of the rooms. It turns out, he had booked one room for two nights and the other room for one. Straightened that out, stayed for the second night, and upon checking out found out the second night was charged to my card and could not be reversed after I told them I'd be paying cash at checkout. Inconvenient but whatever. I pay the rest that is owed using cash and I am told the deposit they held on my card at check in would be returned to my account within 48hrs. The next day I receive 1/4th of the hold back on my card. Four days later and the rest is still not returned to my account. At this time I call the Marriott and they inform me that the desk clerk that told me my deposit would be returned within 48hrs was wrong and that it would actually be 5-7 business days. Dealing with this establishment has been a hassle since check in and what was supposed to be a relaxing vacation turned into issue after issue. My family and I will not be returning to any Marriott.

Located in Myrtle Beach, Marina Inn At Grande Dunes is on the waterfront, within a 10-minute drive of Barefoot Landing and Ripley's Aquarium. This golf hotel is 5.8 mi (9.4 km) from Broadway at the Beach and 6.5 mi (10.4 km) from Myrtle Beach Convention Center.Relax at the full-service spa, where you can enjoy facials. When the sun is out, a round of golf or a day at the private beach are two great options for taking advantage of the fine weather. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to the surf and sand is a breeze with the complimentary beach shuttle.Enjoy a meal at Waterscapes or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Full breakfasts are available daily for a fee.Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Myrtle Beach? This hotel has 12002 square feet (1115 square meters) of space consisting of conference space and meeting rooms. Free valet parking is available onsite.Make yourself at home in one of the 180 guestrooms featuring DVD players. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and hair dryers.

Upon arrival on August 5th we arrived a little after 10am and paid for early check in. We were checked into room 523. As I walked in the first thing I noticed was that the bed was not centered under the mounted headboard, I pushed the bed to center it and it was dried black dirt beside the bed in which someone tried to hide. As I continued through the room there was a ring in the toilet so it had not been cleaned as well as a puddle in the floor where the A/C was leaking. I went down to the front desk to notify the front desk agent and she was pleasant and immediately agreed to provide a different room in which she gave me a key to inspect the unit myself then come back to report to her. I looked at room 323 and it appeared to be ok as we just took a 7 hour drive to get here. We needed to rest. After settling in there was mold on the ceiling and the kitchen cabinet. The knob was missing from the bathroom vanity, the tub was clogged and did not drain. The kitchen light did not work. When booking at this hotel I booked a room with a kitchen because I intended on preparing a few meals during my stay. The kitchen was not equipped with pots,pans, forks, knives, spoons, not one cooking utensil which in turn caused us to spend additional money on food. Even though welcome papers say see front desk for there was none available. Furthermore the balcony door handle fell apart in my hand while I was opening the door and I hurt my finger but luckily there was not a serious injury. Maintenance came back to the room the next day after repairing the kitchen light and insisted they had to fix the bathroom light that was not reported by us. As we yelled through the door that we did not call he still proceeded to try to come in and my husband had to stand at the door to stop him from entering while neither one of us was fully dressed. It was only then he reached out to the front desk to confirm the room number. The inside secure lock was broken on the room so moving forward we had to improvise by opening the oven door in front of the door to secure ourselves because after that we did not feel safe at all anybody could walk in at any time. There should be additional training when someone says do not enter they should not. I also suffer from bad allergies and we had to sleep with the balcony door cracked and the A/C that I had to clean the filters on as well. I emailed the manager Amber Murray 3 times and no response.

This was our second time at this property. First the positives. It is a hotel that has private houses on each side for a good distance so the beach is never packed. The rooms are spacious and have everything you need for a nice beach vacation. Some of the kitchen utensils could use replacing. The beds are comfortable right in the middle of soft and firm. There are the two outdoor pools and then the two indoor pools. The indoor pools are more for kids (one of them is a splash pool). They have plenty of areas to wash your feet off when you come up from the beach. The restaurant onsite had decent food, it was not overly salty like many of the restaurants in the area. Yes I know you are in the south but that does not mean places need to hide flavor with salt. Some of the negatives. The front desk agent that checked us in actually treated us like we were clueless with how a hotel worked. I was listening to another person being checked in and their check in was quicker and to the point. Had the person read the comments on our reservation they would have known that we are very educated in hotels. We also had some issues with the key card opening the pool towel bin. A manager tried to help and made up a story that the key was made with the wrong program, however our other key worked fine and was made the same way. They made us new keys which again did not work the next day. Luckily there was a maintenance man at the desk that wanted to look at it and took me over and I showed him how the key did not work. He tried it and it worked. The trick was that the key had to be placed against the machine in a certain way to work otherwise a code would come up and not work. He knew this was a problem but nobody at the front desk including the manager knew about this issue. On check in you should get wrist bands that you have to wear in the pool. We did not find out about this until day 3 when a security guard came and asked for our wrist bands. I went to the front desk and asked about them and the agent said ”yes you should have them, they didn't give them to you at check in?” I replied that he was the one that checked us in and he never mentioned them or gave them to us. We got housekeeping once during our six night stay which was fine, we don't usually need housekeeping too often. They did make a change from our review a few years back which was nice to see. They added more trash cans on each floor for people to put their trash in from the rooms instead of having bags on the floor next to the trash cans. When we did eat in the restaurant the service started very good but once we had our food nobody was around to check in on us. They lost some revenue because I would of had another beer since mine was empty about two bites into my dinner. Overall we enjoyed ourselves at this property. The kids had a lot of beach to look for shells. The front desk just needs some training including the manager. Last time we stayed we thought t

This was a great hotel! They did everything right. From the moment we pulled up we were pleased. Check in was fast. The staff friendly and helpful. The room was clean and nicely decorated. The setup for towels at the pool/beach was convenient. They have lots of activities for you to participate in. They have a shuttle bus that will take you to and from business within a 2 mile area!!! So no need for Uber! The hotel sits right on the beach with beach access. The view of the beach is beautiful!!! The only thing I recommend is that they upgrade their cable tv setup. There is no channel guide and there is no options to watch personal streaming services you may have. However, that alone won’t stop me from booking again. Great job Hilton! 😀More

We would definitely stay here again after spending a long weekend here this summer. The breakfast buffet is nice with rotating options daily, and while they have plenty of seating it can be hard finding a table. We enjoyed having the coffee shop serving actual Starbucks drinks!! And two different restaurants on site. The valet parking was ideal, they do have self parking which is cheaper -but we prefer valet for convenience. The guest and room service was timely and food was good! Our family loved the pool area as it had 3 different pool areas outside with life guards on duty which was nice if you have kids! There are towel dispensers at the pool area to take -so you don’t even need to bring towels!

Front service was bad, no eye contact, no smiles and no saying any words but location and lodging was good. We had a wonderful time because Trip.com agent was a professional angle good service.

We spent two weeks there in September (last two weeks) and had an awesome time. Ocean View was awesome - saw dolphins almost every morning. Clean, great amenities, helpful pleasant staff. You always saw people working around the pool, landscaping, cleaning. Our room was very clean - even had little swans made out of the towels on the beds when we arrived. Opted out for daily cleaning - but had them come once in the middle - they were there within 20 minutes. Asked for towels at one point - we had those within 5 minutes. Tons of amenities. Beach was great. Great for families or couples. Restaurants are convenient. Best sleep ever - the mattress was comfortable and pillows so comfortable that we are ordering some for our home. Highly recommend - can't wait to go back. We keep looking at the pictures and wish we were still there!!! We were in the Pinnacle Bldg. Ocean Front - Amazing View!

attended an event at the sport center. breakfast was timely and very good pleased with all aspects of my stay

With a stay at Anderson Ocean Club and Spa by Oceana Resorts, you'll be centrally located in Myrtle Beach, within a 5-minute drive of Myrtle Beach Boardwalk and Broadway at the Beach. This beach aparthotel is 0.6 mi (1 km) from Myrtle Beach Convention Center and 1.1 mi (1.7 km) from SkyWheel Myrtle Beach.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, 2 spa tubs, and a lazy river. This aparthotel also features complimentary wireless internet access and a vending machine.Satisfy your appetite at the aparthotel's coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar.Featured amenities include complimentary wired internet access, a business center, and a 24-hour front desk. Limited parking is available onsite.Make yourself at home in one of the 304 individually decorated guestrooms, featuring kitchens with refrigerators and ovens. Rooms have private furnished balconies. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Conveniences include safes and microwaves, as well as phones with free local calls.