ASTON Batam Hotel & Residence Reviews

Response from Property: Dear Guest,Thank you for your kind review! We’re glad to hear that you enjoyed the spacious apartment, our buffet, and the amenities like the swimming pool and gym. We're also happy our friendly staff made your stay more comfortable.We look forward to welcoming you back soon!Warm regards,Aston Batam Hotel Management.

Response from Property: Dear Nur,Thank you for choosing Aston Batam Hotel & Residence for your first stay with us! We're thrilled to hear that you enjoyed our facilities and that your room met your expectations in terms of space, comfort, and cleanliness. We hope to welcome you back for another great stay soon!Warm Regards,Aston Batam Hotel Management,

Response from Property: Dear Guest,Thank you for your feedback! We’re glad you enjoyed our gym, spacious room, and breakfast. It's great to hear you found the nearby mini Indomaret convenient. We appreciate your understanding regarding the road crossing.Warm Regards,Aston Batam Hotel Management.

Response from Property: Dear Mahmud,Thank you for your kind review! We are delighted to hear that you enjoyed your stay at Aston Batam Hotel & Residence. Our convenient location near Harbour Bay and shopping malls, along with our attentive staff and great breakfast, are just some of the things we take pride in.We truly appreciate your positive feedback and are thrilled to know that you plan to stay with us again on your next visit to Batam. We look forward to welcoming you back!Warm regards,Aston Batam Hotel Management.

Response from Property: Dear Ai,Thank you for sharing your husband’s feedback with us. We’re delighted to hear that you found the room spacious and clean, and that the breakfast met your expectations. Your satisfaction is our priority, and we’re pleased to know that you had a comfortable stay with us.We hope to welcome you and your family back to Aston Batam Hotel & Residence for another enjoyable stay.Best regards,

Response from Property: Dear Peng Kuan,Thank you for your kind review! We’re delighted to hear that you found the room spacious and comfortable, and that our convenient location suited your needs. It's also wonderful to know that you enjoyed our breakfast spread. We truly appreciate your feedback and look forward to welcoming you back to Aston Batam Hotel & Residence soon!Best regards,Aston Batam Hotel Management.

Response from Property: Dear Guest,Thank you for your splendid review! We're delighted to hear you had a great stay. A special shout out to Tiara, Sella, and Aida for making your experience wonderful. We look forward to welcoming you back to Aston Batam Hotel & Residence.Warm Regards,Aston Batam Hotel Management.

Response from Property: Dear Dasha,Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay with us, found the environment clean, and appreciated our friendly and knowledgeable staff. We're glad you enjoyed the breakfast spread, delicious food, and the complimentary transportation to the malls. It's also great to know you liked the free jamu during breakfast and found our cafe prices affordable.We look forward to welcoming you back to Aston Batam Hotel & Residence in the future.Best regards,Aston Batam Hotel Management.

Response from Property: Dear Rider,Thank you for sharing your experience at Hotel Aston Batam. We are pleased to hear that you found our apartment accommodations suitable for a big family and enjoyed the friendly service provided by our staff. It’s also wonderful to know that you found our breakfast superb and delicious, and appreciated the inclusion of jamu.We apologize for the inconvenience you experienced with the TV in the main room. We appreciate your patience and are glad our technician was able to resolve the issue the next day. Your feedback regarding the TV program upgrade is noted, and we will look into enhancing our entertainment options for a better guest experience.Thank you once again for your feedback. We look forward to welcoming you and your family back for another enjoyable stay.Warm regards,Aston Batam Hotel Management.

Response from Property: Dear Paddington,Thank you for your feedback! We’re delighted to hear that you enjoyed your spacious, clean room and our breakfast spread. We hope to have the pleasure of welcoming you back to Aston Batam Hotel & Residence soon.Warm regards,Aston Batam Hotel Management.

Response from Property: Dear Guest,Thank you for your feedback. We’re pleased to hear that you found the room spacious, comfortable, and suitable for your family, and that you appreciated our breakfast and friendly staff. However, we apologize for the issues you encountered with the lack of a heater in the toilet and the presence of a dead cockroach. We will address these concerns with our team to ensure improvements are made. Your comments are valuable, and we hope to provide you with a better experience on your next visit.Best regards,Aston Batam Hotel Management.

Response from Property: Dear Brenda,Thank you for your fantastic review! We’re thrilled to hear that you enjoyed our location, service, and breakfast, as well as the comfort of our beds and environment. We look forward to welcoming you back to Aston Batam Hotel!Best regards,Aston Batam Hotel Management.

Response from Property: Dear Willy,Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced with the cleanliness of the toilet. This is not up to our usual standards, and we will address the issue with our housekeeping team to ensure it does not happen again. We hope to have the opportunity to provide you with a better experience on your next visit. Should you have any concerns during your stay, please don't hesitate to reach out to us directly.Warm Regards,Aston Batam Hotel Management.

Response from Property: Dear Q Don,Thank you for your detailed feedback. We're glad you enjoyed our convenient location, clean rooms, breakfast spread, and amenities.We apologize for the condition of the corridor carpet and lobby chairs. Your comments have been shared with our housekeeping team for immediate attention.We look forward to welcoming you back soon.Best regards,Aston Batam Hotel Management.