Airport Landing Hotel Reviews
Airport Landing Hotel
Airport N Rd, Embakasi, Nairobi, 00200, KenyaView Hotel Details
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1 night
Airport Landing Hotel Guest Reviews
3.5/5
43 review
Verified reviewsLocation3.5
Amenities3.5
Service3.5
Cleanliness3.5
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All reviews(43)
Positive reviews(9)
Negative reviews(2)
Xiao xiao0646
Standard Double Room
Stayed in May 2024
Booked for others
11 review
Outstanding
Posted on Aug 7, 2024
close to airport, good as a transit hotel
Alan
Standard Double Room
Stayed in Aug 2023
Travel with friends
1 review
Posted on Oct 4, 2023
average
Amaerfeibuhuatiemuer
Standard Double Room
Stayed in Aug 2024
Business travelers
42 review
Posted on Aug 21, 2024
Close to the airport, the elevator requires a password, which is annoying, no one told me, and I almost missed my flight the next morning.
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Karl Dieter
Standard Double Room
Stayed in Nov 2023
Solo travelers
2 review
Posted on Nov 27, 2023
Staff very friendly. Serives is very good. The hotel bar and kitchen were highly recommended by a friend from Nairobi.
Security in the hotel was very high. Facilities were not good. Lift had already broken down a week before. Tiles are defective. An LED in the room flickered. The keyboard didn't work. Power outages several times. High street noise (honking) from 4:00 a.m.
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Guest User
Stayed in Feb 2024
Other
Outstanding
Posted on Feb 10, 2024
The customer service was really great I arrived at night and the services was really quick because the receptionist understood we were tired and we had a very short layover thanks so much also the rooms were really cossy and spacious we enjoyed our stay
Guest User
Stayed in Dec 2023
Couples
Very Good
Posted on Dec 12, 2023
We stayed at the hotel for one night. The hotel is on a main, busy road which has been referenced in other reviews. For a one night transit stay, it met our needs. What really allows this hotel to shine in our view was the hospitality of staff and how accommodating they were, this really exceeded our expectations, they were excellent. The bedsheets and the space were all very clean. The receptionist ensured the chef called us once he started his shift at 6am to tell us what was available for breakfast, as we had an early departure, this was packaged for us to go. Thank you for a great one night's stay.
Guest User
Stayed in Sep 2023
Other
Posted on Sep 3, 2023
If there was less than one star rating, I would give that. I checked in on 26th August for one night, and was given a room without an AC or any kind of ventilation mechanism at all. Unfortunately, I did not check till after dinner. On asking the staff about the AC, I was very curtly told that if I wanted air, I should just open the window! We'll, I did just that and to my dismay, was kept up all night because of the highway traffic noise. It resulted in an episode of hypertensive crisis. I reported the whole night's sage to reception, and, as I was booked again for one night on the 3rd, I requested to make sure that I would be given a room with air conditioning. Alas, the same story is repeated. Four different rooms, with AC not functional. The 5th room has AC but to running hot water. The solution provided? Shower in the next room or get out of the hotel! This, at 10:30 pm in the night! Needless to say, I will not book myself here ever. And not recommend it to anyone else either
Guest User
Stayed in Jul 2023
Solo travelers
Posted on Jul 27, 2023
I needed a room for a night in between flights. While the room was adequate for that purpose, it wasn't entirely pleasant. The feel of the hotel was a bit dark and dingy, and not very well maintained. I was briefly trapped in the lift, and also locked on the level that my room was on, because someone had locked the door between the rooms and the lift. It was a bit of a weird set up, and quite disconcerting. But the shower worked, the bed was comfortable, and I was able to grab a quick breakfast before heading back to the airport.
Guest User
Stayed in Jul 2022
Family
Posted on Jul 5, 2022
I chose this hotel due to its proximity to the airport. I booked a transfer in advance for early in the morning and confirmed it upon check in. In the morning nobody was there to take us to the airport. The girl at the front desk kept trying to call someone. There were two other people waiting for a transfer as well. She kept saying it would just be a few minutes. Finally almost an hour later their driver showed up but he chose to chat with the hotel staff while we begged him to take us as it was getting late . Before entering the airport, we had to exit the van and walk through an airport security check point. When we got back in the van the sliding door wouldn’t shut and the driver made no attempt to help. We were about to drive the rest of the way with it open as it was getting later. My husband got out of the car and was able to get it shut. We finally made it, but it was way to stressful of a ride. On top of that the hotel had no hot water when I took a shower. The elevator was broken, it was very noisy, and the restaurant took forever to get us our food. We stayed at their sister Hotel Airport 67 when we arrived in Kenya which was much better.