Ulwazi Place Hotel by Trianum

Ulwazi Place Hotel by Trianum Reviews

Ulwazi Place Hotel by Trianum

Kirawa Road, Nairobi, 00100, KenyaView Hotel Details
Ulwazi Place Hotel by Trianum
Ulwazi Place Hotel by TrianumUlwazi Place Hotel by TrianumUlwazi Place Hotel by Trianum
Check available rooms for your travel dates
We Price Match
1 night

Ulwazi Place Hotel by Trianum Guest Reviews

4.2/5
Very Good
31 review
Verified reviews
Location4.2
Amenities4.2
Service4.2
Cleanliness4.2
Filter by:
Sort by:
All reviews(31)
Positive reviews(30)
Reviews with photos/video(6)
Negative reviews(1)
tripshawn
One Bedroom Apartment
Stayed in Feb 2024
Solo travelers
10 review
5.0/5
Outstanding
Posted on Feb 4, 2024
PERFECT. I want to stay next time soon. This hotel is worth a stay. Clean Relax Nice hospitality Good smiles
Response from Property: Thanks and much welcome back.
朝海暮梧
Standard Room
Stayed in Dec 2023
Solo travelers
2 review
5.0/5
Outstanding
Posted on Dec 29, 2023
Excellent place to stay. Very clean, quiet, great amenities and receptionist Teresia. I’ll come to this place next time for sure.
Response from Property: Thank you and welcome back next time.
Vicky Mshote
Standard Room
Stayed in Dec 2023
Couples
1 review
5.0/5
Outstanding
Posted on Dec 25, 2023
Amazing experience... everything was excellent 👌. The room was spacious and tastefully furnished, the bathroom was also a highlight..the lotion, shower gel and conditioner are of great quality, the area was quiet. The customer service was also very good... enjoyed every bit of our stay.
Response from Property: Thank you so much we appreciated for your review and welcome back and enjoy the stay around with us.
Guest User
Studio
Stayed in Jan 2024
Couples
2 review
4.0/5
Very Good
Posted on Jan 18, 2024
It was a great place, very clean and located in a nice quiet place.
Response from Property: Thank you ,we appreciated your stay with us, welcome back next time.
veronica M
Stayed in Sep 2024
Family
4.0/5
Very Good
Posted on Sep 2, 2024
We were really pleased with our stay, modern and with all amenities needed. Nice and clean accommodations. The showers are excellent Food was fresh and tasty. The staff were very friendly and helpful especially Terrence and the room service guy. We shall definitely be back soon. Highly recommended this hotel.
Response from Property: Dear Veronica, we appreciate the positive review and are thrilled to hear tat your stay with us was impeccable. Looking forward to welcoming you back to Ulwazi and creating more memories in future. Best regards, Aurelia Wambua
Precious M
Stayed in Aug 2024
Solo travelers
4.0/5
Very Good
Posted on Aug 22, 2024
Modern, clean and comfortable in a safe and secure neighbourhood. Great value for money. The hotel was even better than the images. I would have rated them 5 stars but communication via email was not good. Regardless, they redeemed themselves and I would highly recommend.
Response from Property: Dear Precious, Many thanks for the lovely review and the constructive feedback regarding your experience with us. Glad to hear that we met your expectations, despite the communication hitches you'd experienced with us. Promise to work on this and ensure your next visit is exceptional. We hope to see you back soon! Warm regards, Aurelia Wambua
Charles A
Stayed in Aug 2024
Solo travelers
5.0/5
Outstanding
Posted on Aug 19, 2024
This is a beautiful hotel in a serene environment. I love this place. You should check their restaurant, it is top notch with very nice staff. The cleaners are definitely doing a beautiful job. Securities are always available around the facility. Lovely place.
Response from Property: Good day Charles! We appreciate this candid review and your patronage to Ulwazi Place. We'll pass your kudos to all our staff especially the restaurant colleagues, Security and the Housekeeping team. Looking forward to hosting you again soon. Warm regards, Aurelia Wambua
Nomad27453325468
Stayed in Aug 2024
Business travelers
4.0/5
Very Good
Posted on Aug 19, 2024
The bed was amazing! The highlight of the stay. The area it was in was also very nice. I enjoyed my stay I just think that they should have water coolers/dispensers on each floor instead of just giving 2 small bottles of water per day. Otherwise the food and service was great!
Response from Property: Hallo! We're super happy to hear that you had a wonderful experience with us. It's great to know that you found the bed comfortable and enjoyed the Staff, service and food offering whilst here. We look forward to having you back soon. Best regards, Aurelia Wambua.
Guest User
Stayed in Aug 2024
Other
5.0/5
Outstanding
Posted on Aug 2, 2024
My boyfriend and i had an amazing weekend at Ulwazi place. The room was cozy and well decorated, perfect for a romantic escape. The hotel staff went above and beyond to make our stay memorable and enjoyable. The services were among the best not to mention the calm atmosphere and amazing view from our room. We will definitely be back for another getaway!
Manasseh M
Stayed in Jul 2024
Couples
5.0/5
Outstanding
Posted on Jul 31, 2024
The location is very serene. If you are looking for a place to wind down in a very peaceful environment, then this is the place. Its in the outskirts of Nairobi, away from the hustle and bustle of the city. The rooms are very clean and the staff are very friendly. I did not try a wide range of food to have a good opinion as I was there for one night only, but the breakfast spread was good.
Response from Property: Dear Manasse, We're delighted to hear that you had a fantastic experience with us. We highly appreciate the positive feedback and we're excited to have you back for another awesome stay with us. Kind regards, Aurelia Wambua
Guest User
Stayed in Jul 2024
Other
5.0/5
Outstanding
Posted on Jul 31, 2024
My boyfriend and I had an amazing weekend at Ulwazi place. The room was cozy and well decorated,perfect for a romantic escape. The hotel staff went above and beyond to make our stay memorable and the services were exceptional with a calm atmosphere. We'll definitely be back for another getaway!🙂
Obinja C
Stayed in Jul 2024
Couples
5.0/5
Outstanding
Posted on Jul 30, 2024
The location is excellent for a weekend hideaway with rooms that are modern and clean. The staff are wonderful, ever smiling and really helpful from reception to the restaurant. Breakfast though was passable with limited hot items but still fresh food . We'll be back again soon.
Response from Property: Dear Obinja, Thank you for your review, we appreciate the candid feedback and will look into increasing the serving we have for the breakfast buffet as per your concern/ recommendation. We trust you will stay with us during your subsequent visits. Best regards, Aurelia Wambua
macedon2005
Stayed in Jul 2024
Business travelers
3.0/5
Posted on Jul 2, 2024
Overall, Ulwazi Place is a nice place. The beds are comfortable, pillows are nice, the shower is lovely. I appreciated the African designs and elements. However, there quite a few challenges that made my stay less than desirable. I stayed from May 17 to July 2024. There was A LOT of confusion with my reservation, which was paid by a fellowship. Ulwazi is a bit of a challenge for longer-term stays. The kitchen had limited equipment for cooking. I did appreciate that they brought a full-sized fridge so I could cook on my own and not rely on the restaurant. The internet was very unstable and for a period of time was not working completely. This required that I spend extra money for data despite already paying $1,250 for the monthly rate. I was also not told that I had breakfast included for a period of my stay, so I never ate breakfast, which was paid for. Then on my last day, I was told that I would have to pay for an extra night despite the fellowship booking the room for a full month, which would include 30 nights stay (as it is a monthly rate). The TV connections did not work either, it was fixed, but then it malfunctioned again. Everything here comes at a cost, even asking for some small printing support was charged. For longer term stays there are many more cheaper and better equipped apartments in Nairobi.
Response from Property: Dear Kristofer, Thank you for your constructive feedback and for the recommendations shared with us. We have noted your concerns and we will improve on our front office operations/procedures, internet connection and TV connection. We look forward to your future stays whilst in Nairobi. Kind regards, Aurelia Wambua
RM R
Stayed in May 2024
Solo travelers
5.0/5
Outstanding
Posted on May 20, 2024
I recently had the pleasure of staying at Ulwazi Place by Trianum, and it was an experience worth sharing. From the moment I arrived, I was greeted with warmth and professionalism, setting the tone for an exceptional stay. The property's location is another significant advantage.
Response from Property: Thank you for the candid review. We're all glad that you enjoyed your stay with us. We look forward to welcoming you back to Ulwazi Place. Kind regards, Aurelia Wambua.
Laura A
Stayed in Apr 2024
Solo travelers
4.0/5
Very Good
Posted on Apr 23, 2024
It was a pleasure staying at the hotel. I stayed for a couple of nights. I would highly recommend to anyone. I really liked Nelly- the sales manager. She has amazing positive energy. She was very responsive and helped me get a last minute safari and recommended places I could go to by myself to enjoy the highlight of Nairobi safely. Isaac who works at the front desk was very attentive and supportive . He also helped me get around the city. For instance he even called an Uber for me because I was having trouble getting one on my end. And lastly Terrence was there to assist in anyway. The accommodations were clean and the aesthetics is beautiful. Who ever did the interior design for the room and the entrance of the hotel did a great job. Even where the hotel is located is in a very posh neighborhood of Nairobi. When you stay there you will feel like you’re home. You won’t be disappointed. I would highly recommend Ulwazi for your stay in Nairobi.
Response from Property: Dear Laura, Many thanks for the candid feedback, we're glad that your stay with us was amazing. looking forward to welcoming you back again to Ulwazi Place. Best regards, Aurelia Wambua