Golden Tulip Westlands Nairobi Reviews

Nice and safe hotel in pleasant area. On the rooftop having a small swimming pool with a great overview over Westlands. Friendly staff

The only

The room is OK but the service is a bit poor

The breakfast was very bad. The location is very good. The service and hygiene are at the normal level in Nairobi.

Hygienic satisfaction, breakfast and dinner are OK.

Clean, hygienic, good location!

There are no slippers in the hotel, which is too inconvenient. I didn't wash the bath, toothbrush, and toothbrush! There is a swimming pool on the top of the building with a nice view

Hotel was okay but in business area Breakfast was nice And rooms were clean but the bathrooms needed to be deep cleaned The only issue I had was the receptionist called Junior who was very rude I had already paid for late check out earlier in the day but when I went to reception to confirm the timings she wanted to charge me for a whole day even after paying Apart from that the staff at breakfast were amazing

The location is good. The kitchen staff are amazing (particularly the Chief Rachael). The security staff are excellant. There was one lady on the ground floor and she was always very grumpy (15 times, I said please and thank you) and she never once responded. Also, one Saturday evening I had a drink at the donwstairs cafe with a friend, we then had another drink at the roof top bar. On the way out she asked to use my bathroom (she didn't want to use the public toilets). I was in my room for 3-5 (Max minutes) after she left I was told there was 40$ additional payment for having somone in my room.. I thought that this was crazy.

Unique about the property is the attention of the staff and the chefs. They truly care about the guests and accommodate your requests. Thanks to Chef Ajay for catering to vegan requirements. Every time I have come to Kenya I have stayed here. Golden Tulip used to be an excellent property currently it's a bit run down in the bathrooms. The caulking, trash cans, etc need some attention.

Perfect and comfortable stay overall. Breakfast included local dishes and they were nice experience.

Just there. Price is a bit high considering the quality

It was a Pleasant stay, the service was excellent and all staff were very friendly. I will definitely recommend this hotel to fry and family band will come back again. Thank you

The first room they gave us had an issue with the air conditioning, ie it wasn’t working properly. So a swift room change was organised.