Hotels near Flawinne, Namur

I presented myself with a valid hotel reservation via Wallonie Pass and the Accor website and tried to check in at the reception. The receptionist did not accept the Wallonie Pass as means of payment although it is clearly stated on the website. I quote the receptionist ‘I am not familiar with how to process your booking therefore I will not accept you’. On my request to call a manager, or anybody responsible, replied ‘it is not my problem, I am just a front desk employee,next please’, and he ignored me completely. I called Accor Reservations and Wallonie Pass, where I got from both sides confirmation that I should be accepted. Upon asking him to listen to Accor on my phone’s speaker, he turned his eyes away and left the front desk. I decided to stay in a more welcoming environment in another hotel acceptong the Pass Being a travel industry professional on a private trip, this behaviour is unacceptable, and I will review my company’s travel policy to avoid Accor where possible

My second stay. Quite convenient if we go by car to namur. A lot of furniture interior shop around (unexpected, but nice). 10 min to city center by car. There are a few bus from city with stop in front of hotel, but the frequency is like 1hr or more. Parking is great at the hotel. Room is good, chic and large. The bar is nice.

Very nice hotel here is intended industrial look ‼️

Very close to Charleroi Airport, the hotel has a shuttle bus, which takes you to the airport for an additional charge of 8 euros per person, a 10-minute drive. For those who need to take an early flight, it is very convenient and recommended.

We stayed here for one night and must say we were a bit reluctant having read previous reviews. Luckily there were not any major issues with our stay, but it was still a bit frustrating to see how they threw away such a good potential. To take the positives first, the location is nice and secluded and the room we got at least seemed to be partially updated recent years. There were still some old furniture with stains, but paint and doors seemed new(er). The outside area between the main buildings with a terrace and a grill was also nice. If you wandered a bit further though, that's where you see the decline. What seemed to be a basket & tennis court in addition to a miniature golf course are just left to rot. That's not something that require heavy maintenance to keep in order, so that's just laziness, and something that would have made the hotel much better and catered to families in a whole different way. The water in the indoor swimming pool was also freexing cold, probably another cost saving activity. In addition, when we came to breakfast about 10 minutes before closing, pretty much everything was picked out. When staff came out and took some of the trays I expected them to refill and restock, but instead they just took them away. This left us with very few options and is not acceptable from a serious hotel. If breakfast times are until 10, you should get the same experience no matter if you show up at 8 or 9.50. Again, this is laziness and cost saving, but seems like an implemented routine. All in all, this has the potential to be a great hotel, but that requires willingness from the management. Right now, that doesn't seem to be existing.