Narita Hotels with Free Breakfast

While the check-in was smooth and the english-speaking staff at concierge was detailed in the available facilities e.g. sauna chargeable at 550 yen per pax, I was shocked by how unclean the room I stayed in was, at the highest level 11: dust was perpetually flying visibly in the air and worse if you smack the stained bed a bit; could see the dust and dirt stuck on TV remote control; there were stains on the bed; there were hair strands in the bathroom (e.g. bathtub); and there was a foul stench when I opened the bathroom (the kind that wet clothes did not dry properly hence proving the lack of ventilation in the bathroom). Thankfully I stayed for one night only though I did not use the facilities. The hotel seemed popular with other airline staff and tourists (Chinese, Thai, Korean) who could be rowdy at the lobby area and convenience store located at level 1 of the hotel. I did not feel exactly safe. All in all, I would strongly discourage booking this hotel.

It has a hot spring and a convenience store, and the facilities are very clean and convenient. I think it's the best for business travelers.

The shuttles to and from the hotel are reliable and punctual but packed with people. The rooms are very old. Many airlines crew going around. That said, the people working here are good. If they’re willing to upgrade the hardware, renovate the rooms, and enhance the shuttle services, this hotel would be quite good.

The room was big and quiet. There is a convenience store, cafe, and restaurant on 1st floor. There is a laundromat, too. There was no water in the room, but there is a container for ice. There is a free shuttle to and from the airport and the Aeon shopping center. I do not like smoke and the floor I was on did not smell like smoke; however, in the annex hallway it did smell like smoke and I had to walk through the connecting hallway to get to the ice machine. The staff was very helpful. The breakfast buffet even included a supplement bar.

The location of the hotel was perfect when you landed in narita terminal 3, a few minutes walk going to hotel, the room was so clean and so big for the two people, the place was so clean, and the amenities was totally complete, shops, Restaurant, ***** store and pool

The staffs are very helpful and great that they are from all internationality, therefore, language does not seemed to be a barrier. The amenities in the room is lack of: cotton buds, the rest are well provided(thank you). The size of room and bed is big and comfortable. Gym was great with many equipment, but I still do not understand why do we need to pay for using your swimming pool. Breakfast has varieties of food, but I stayed here for 6 nights, the food are the same everyday(bored). The info.on shuttle bus is unclear- E.g pick up from which part of Aeon Mall. And suggest to update your media for such info.under the right category.

We stayed for one night as we were taking the coach to Fuji-san the next morning. The hotel room was spacious and clean, the bed was comfortable. We didn’t dine in as there were ample restaurants 10 mins walk away. The complimentary shuttle buses are a plus point to stay here. We took it to explore Narita town nearby

Location is near to airport. Room and toilet are pretty small. Bed is too soft for me and not so comfortable. Nearby got restaurants but about 10 mins walk from hotel. Nearby about 5 mins walk have a supermarket.. Breakfast variety not a lot and very simple.

Hotel very near to airport, but they also provide shuttle bus service, I have taken this advantage as though it’s nearby airport, still, if you have luggage with you, shuttle bus is a very nice arrangement! The hotel is a bit old, but room is rather spacious, at least you can open up your 29” suitcase! While I was there, I went to the outlet nearby Narita airport, I just need to walk from hotel to Terminal 1(takes around 5-8 minutes), then pay 500Yen to take the bus to the Premium Outlet in Shisui, and then open wide up my 29” suitcase to pack up, wonder experience!

the location was nice because it was just a few minutes walk to the train station and bus terminal, but had a little problem with the stairs nearby going to the station for an old woman like me,i just dont know if there is another or way going around the station we forgot to ask the staff at desk we just rely with the waze app. the staffs were accommodating and professionals, can answer our inquiry very well, the room was a little small but were really clean and so tidy, the food was very nice although we didn't get to try and taste everything because the breakfast starts at 630 am and our shuttle bus schedule was at 640,we had to eat real quick, by the way the shuttle bus arrives on time or a bit earlier which was good, though i suggest that breakfast be served earlier for those with early flight schedule, over all it was a vey good experience staying in the hotel.