Guest User
September 17, 2024
While the Royalton Negril is a great hotel, it could benefit from a little refresh, particularly in terms of cleanliness and the shower pressure. However, what truly sets this place apart is the incredible staff who made our two-week stay an unforgettable experience. The Vibes Team, especially Roshae (Tiny) and Bjorn (BJ), brought amazing energy and charisma to the activities, impressing everyone with their dance skills and enthusiasm. Additionally, Enriquez took the time to listen to guests, ensuring they felt heard and valued, while also seeking suggestions for hotel improvements. Trace, the water quality and pool maintenance specialist, went above and beyond to make sure guests were comfortable. From the Fitness Team, Lindal and Jovie led engaging Yoga, Pilates, and Water Aerobics classes, even offering personalized 1-1 sessions for those who wanted extra support. Lastly, Shardae, the lady at the dessert section of the evening main buffet restaurant, added a joyful touch to our dining experience each evening, making it a pleasure to visit. Overall, the hotel may need some improvements, but the staff more than make up for it with their dedication and warmth. They truly made our stay special. One Love, Team ITAL! Ashley & Kasey.