Best Hotels in Nerang, Australia

The manager and staff are very kind and friendly. Everything looks brand new and perfectly clean. The room is amazing and so comfortable and quiet at night. The bed and pillows are wonderful and as comfortable as some 5* hotels I’ve stayed in. Such great value for money and a great place to stay and explore the Gold Coast from - especially the theme parks which are just a few minutes drive away. The food in the restaurant downstairs was super yummy last night and excellent value. The hotel is covid safe and called to check I wasn’t traveling from any hotspots in advance of my stay, which made us feel safe. Just perfect - we are very happy guests!

On the 14.3.23 at 1.25 pm my adult son and I visited the Hinterland Hotel for lunch as it was a busy day for us, we approached the counter and the mature aged blond was serving a patron first and we kindly waited, whilst the woman was pouring the beers she asked what did I want, I asked, ”Is this where we order lunch?” she replied, ”No, use the paddy app on the tables.” I said, ” I have a government phone that does not accept these apps.” She then replied, ”Use his!”. I nicely said ” My son has a vintage Nokia and that wont work.” The woman said abruptly, ”It works on all phones!” ”Can you please give me a paper menu,” I asked, ”NO PAPER MENU'S” was the stern reply... The other patron looked at us in disbelief. We felt discriminated against and we left as though we were won't welcome there. I have lived at Springbrook Mountain since 1977 and will never go back to this establishment ever again. P.S. Do you need an App to play the Poker machines out the back?

The picture does not match the reality, the picture looks like the hotel is very high, is able to see the sea or the city, but in fact the highest only 7 floors. The most important thing is that at 12 o'clock in the middle of the night, was called up by the fire alarm, panicked and ran downstairs, and finally the hotel checked and found that there was no problem, the hotel did not have any compensation, not even an apology! Worst without one.

Great Location , appar**ent with Full Service with all what you expect in an appar**ent , Views Lounge , Kitchen , Washing Area everything was superb , 10/10 👌

Booked at Tiki appartments for a family holiday and proposal. We booked the one bedroom apartment with a sofa bed as we had 4 of us staying. Apon arrival we expected a fresh and clean room with two beds set up for the 4 of us. Unfortunately it was NOT. We found that the sofa bed was still set up as a couch and no bedding to be found. We also noticed how dirty the room was from hand prints and splatter marks on all the mirrors to mold and dirt on on the floors, walls and bath. Also dead moths lying around on window seals. (Photos attached) After our 2nd night staying, we hadn’t received a room clean. We asked at reception and was told that they only service the rooms if we request it. We requested a clean for the next day but apon arrival the next evening found the room as we had left it. After another attempt of requesting a room sevice the next day we got one. From the 3rd - 6th day of staying 2 of us got quite sick and unfortunately put it down to how unhygienic the rooms were. - Hair dryer was faulty and didn’t work. - Fans only worked on the highest settings. - TV’s didn’t work. ( fixed after someone looked at it.) - Brocken switches everywhere. - Everything was dirty and sticky. -Views gorgeous. - Location perfect. -Pool & Spa perfect. This hotel needs a priority overhaul with maintenance and housekeeping to lift there game. If it wasn’t for the amazing night receptionist Sharna that did everything in her power to make our stay the best possible we would have gone elsewhere. Higher management please fix theses problems, all the reviews are the same over and over again.

When you go to this hotel, remember its age and be fair with your expectations. Unfortunately, I was encouraged to read other reviews so had a preconception on arrival. Driveway is a bit tight but fair and direct, front desk easy to find and approach, car park still joins the building maybe a little hard to carry luggage through to lift, suggest leave with someone when checking in while you park your car. Lifts quite fast, corridors don't smell, entry clean and tidy to room. Yes, room isn't brand new but an attempt to paint and make clean is visible, couple chips here and there, but whatever, balcony and view is great, we were on the 20th floor, lacking a few creature comforts, but it is a hotel room! bathroom bit dated, but clean, couple wear and tear things, but again think how much you are paying. All in all, a pleasant stay, so go and be open minded, plenty of 5–6-star establishments around if you want top end places.

What a great a place .. l booked online at a cheap rate and was taken back at what l got .. super clean apartment .. great facilties .. kitchen .. lounge .. a view of the lake and buildings . Walking distance to all the great night life .. there is an aweaome pool to use .. a gym as well .. the manager is also a lovely guy and highly reccomend this place

The room and views were amazing. Property very clean, spacious and overall lovely property. The only problem was a howling wind that rattled the sliding door that kept us awake all night. We put a pillow up against the glass door, we opened the glass door slightly, but nothing stopped the noise. We advised on check out and we were told ”sorry” that's it. No offer of a $50 discount- nothing. $1000 for 2 nights accommodation with one night without sleep....

We booked a 3 bedroom apartment with ocean views. Apartment was clean and well furnished. The views from the balcony was very nice, could spot a nice sunrise from it. Fridge smelled funky when we checked it but was promptly attended to when we called. There are restaurants and supermarket just below the apartment, very convenient. Will stay here again.

We booked a last minute trip to QLD as we needed to use a Jetstar credit. This was the only hotel that was available for 3ppl for under $2k for 6nights during peak period. Location: It is in a good spot being only a 20min walk to Cavill and 5min to the beach. The Room: Was very spacious with a nice view from the balcony. Large bathroom and living space but that is where it ends. The rooms are not serviced and if you like one you will have to pay and also pay for more towels, toilet paper, sheets etc. The room we got said it had 1 large queen bed, we ended up getting 1 double and 1 single bed. The Kmart furniture was wobbly and unstable and had no interior design flow. The walls were all banged up with scuff marks and dints. The bathroom walls had dust all over them and patches that were not even painted. The carpet is old and smelt, so did the couch and the pillows which were once white need to go! The aircon was dirty and needed a clean and the swing function was broken and did not work. The tiles and caulking in the bathroom were mouldy and separating as it was obvious that it was poorly done. I also would have appreciated having more than 2 rolls of 1 ply toilet paper for a 6 day stay. The hotel: The reception was open and spacious offering drink and snacks for sale. Also the reception staff were helpful and friendly with each interaction. The pool looked great and was large offering a kids section and a sand pit. The downfall was that the tiles in the kids section in the pool were missing and some pavers around the pool were loose and/or missing. This could be dangerous for unsupervised children. There looks like there was a restaurant downstairs but looked shut down and out of business which is a shame! With the hotel as it is I don’t think I would recommend this place to anyone unless they do some major upgrades and change the day to day operations. This place was not worth the money.