WEIJEN LIN
February 9, 2024
When I checked in, the room was quite clean, but the toilet couldn't flush and there was no hot water which was a bit uncomfortable! Later, the employee helped solve the problem and thought it was pretty good, so I asked the counter employee if I could stay one more night. He said yes and paid cash. I said yes, can it be the same room? He said ok, just pay tomorrow morning. The next morning, the front desk employee changed. He told me directly that there were no rooms and would not let me stay one more night. However, I confirmed that there were rooms available on trip.com, but I was still kicked away by him. , I feel very bad!
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