Hilton Garden Inn New Delhi/Saket Reviews

Hotel was situated in a perfect area. Staffs were friendly.

The only good thing about this hotel is it location, next to the shopping mall - services were below average and the biggest issue: no water in the morning, imagine our horror when we were taking shower and the water just stop? Not acceptable.

While I was going to have breakfast, Someone entered the room without my permission.

They accommodated all my request. Best part is the location, everything is within your reach and the staff seems to be well trained. Highly recommended.

Very nice hotel connecting to a shopping mall. Breakfast is also good. Most importantly cleanliness is valued dearly. Will definitely choose to stay here again on my next trip

Great location and near to shopping mall. Very helpful staff

Great Hotel plenty of breakfast Selection in City close to tourist locations Great staff

Variety of food options………the only thing good is food

I needed a place near the mall and this was just the appropriate one. Good eating places nearby too.

"A Memorable Stay Thanks to Ms. Rajnandini!" I recently had the opportunity to stay at this hotel, and while our arrival experience wasn't the best due to unhelpful staff, things took a turn for the better when the shift changed, and we were fortunate to encounter Ms. Rajnandini. From the moment she stepped in, Ms. Rajnandini exhibited exceptional professionalism and a genuine willingness to assist us. Her warm welcome and attentiveness made us feel valued as guests. She not only resolved the initial issues we faced but went above and beyond to ensure our stay was comfortable and enjoyable. Her knowledge of the hotel's amenities and services was impressive, and she was always ready with helpful suggestions and information. Ms. Rajnandini's dedication to her role and her commitment to providing outstanding customer service truly stood out. It's staff members like her who can make a significant difference in a guest's experience. In light of Ms. Rajnandini's exceptional service, I would not hesitate to return to this hotel in the future. Her professionalism and kindness turned what could have been a disappointing stay into a memorable one. I hope the hotel recognizes and appreciates the asset they have in her. I highly recommend this hotel, especially if you have the opportunity to be assisted by Ms. Rajnandini. Her exceptional service made our stay truly special. Thank you, Ms. Rajnandini, for making our visit memorable and enjoyable

Best breakfast! And the location is great for travelers to shop.

Flawless location , flawed hotel! Lets discuss pros and cons: Pros—— 1) location: 10/10 - it cant get any better than this. 2) food service and food quality: 9/10 — both were upto standards and good. 3) Early check in — we were given early check in which is much appreciated Cons—— 1) Condition of rooms— 1/10..very poor for the price. In one room bathtub drainage was blocked with hairs—Disgusting!! In another room tap of main sink was faultly installed and shower was so poorly designed water was flowing everywhere. 2) front desk service and responsiveness— simple request took atlest 3-4 calls and an hour to get sorted. Not 5 stars right. 3) size of bathroom— too small for what it should be. 4) Amenities- very basic. Nothing special at all. Overall average 3-4 star hotel experience with 5 star location.

Hotel was conveniently located with two shopping malls nearby and food options was plenty. Location wise, it is a good hotel to stay in if you are looking for both good shopping and dining options. Hotel was quite rundown with a weird smell at the level I was staying. The pillow covers and towels were dirty in my room especially the towels having some blood stain which I do not know how it got there and there was also some sort of smell lingering. The management should ensure that all sheets, covers, towels etc are washed well as it was very disgusting to be using such towels and sleeping on pillow covers and sheets that are not properly cleaned. Part of the ceiling in the bathroom was not covered up properly and left open, it was kind of creepy as you can see what is in there and there were lots of dust as well coming from there. Buffet breakfast was very simple, not many variety of options to choose from, mainly offering the local Indian fare. It would be better to include Continental buffet breakfast as part of the option as well, more choices would be better for foreign guests. In room dining menu options are also not many which was also quite a letdown in my opinion. The pool was under renovation on something during my visit and apart from that, there is only a gym facility, probably more things can be done on the type of recreation facilities offered in the hotel as there was nothing much to do.

The location is good as linked to 2 shopping malls with a lot of food varieties. Overall hotel is clean and value for money. When I travel it was under some upgrade.