Best Hotels in New Malden, United Kingdom

It was not the best the room was clean the space out side the lifts was not breakfast was not included. No egg or orange juice poster was knackered. But it was ok wents stay again 

The location and sanitation are very good, that is, the furniture is a bit less, and there is no place to put things. In addition, the hotel displayed an address on the webpage. At the front desk, it was said that it was not their order. It was an order for another address. It was about 100 meters across a street, pushing four suitcases.... Imagine how painful it is. Later, I stayed for two nights, and the same path was booked. This time it was right. I needed to push the big bag to the first hotel. After the negotiation, I didn’t change the hotel. I want to say, please Ctrip and the agent confirm the address, do not let the user get the false information, thank you

Good choice for young travellers. Low price but well equipped. Down side is just 25 mins free wifi each day.

It is a good hotel without any particular fault. However, they only provide 30 minutes of Wi-Fi and tell you to pay GBP3 to buy it if you need it. No matter how little it is, I still feel bad. I'd rather spend that money on hotel fees in advance. If you use such a strategy of including and providing unlimited Wi-Fi, the company will also benefit from I think it would be good for all the guests as well. I think this hotel is not very pleasant because of the Wi-Fi. However, the female employee named ANA who works at the restaurant there is very good at cooking. I would like to praise you for being kind.

Stayed many times in this Hotel around 4 years ago due to high standards of staff and service. Unfortunately although the staff are still very professional and also friendly, the room standards have certainly dropped. You now have an empty space where the fridge used to be, sticks are provided instead of tea spoons for tea/coffee. Tissues run out after three uses, cupboard doors not aligned correctly so had to force shut. Under bed found sweet, dust and paper. Had to clean mirror, as it obviously had been wiped over with a dirty cloth and left to dry. Prices substantially increased since pandemic I believe. Not what it was, hopefully just a blip and situation will improve as all other facilities including restaurant and location are excellent.

A great night’s sleep in the heart of Surrey and on London’s doorstep.Our inviting rooms are found in Epsom, the leafy Surrey Suburb famed for the Downs Racecourse and exhilarating race days. It’s not all jockeys and furlongs though, the hotel’s excellent location means you are moments away from the grand Hampton Court Palace and a mere 20 minutes from world class tennis action at Wimbledon.If a day at the races or the chance to explore Henry VIII’s opulent abode doesn’t twist your arm, there are plenty of chances to entertain the family elsewhere. Chessington World of Adventures is a 20-minute drive from the hotel and our free on-site parking makes a day on the rollercoasters even more stress-free. There’s even a chance to take in some wildlife at the nearby Hobbledown Adventure Farm.For guests who prefer to leave the car behind, the hotel is situated near Ewell West railway station. Trains take a swift 35 minutes to reach London Waterloo, where visitors can enjoy the restaurants and bars of the South Bank and the buzz of the capital.After a long day exploring the nearby sights and sounds our Hypnos beds are the perfect place to kick back and relax. We cater for a wide range of guests’ needs and offer deluxe and accessible rooms, we even have cots and pull-out beds on hand to keep the whole family well rested.

I booked the hotel through secret escapes as a surprise for my wife’s birthday,on arrival she commented how lovely the hotel was,we was early so we went into town,when we got back, we were given the keys to one of the cottage rooms ,we were very disappointed to have paid so much for our stay and to have been put in an accessible room (disabled) when there were clearly other rooms available. We were tired after our drive and walk out so we got showered and went for a drink in the bar,my wife asked for a cocktail and the bartender said he hadn’t had the training yet but made one for her anyway,he then left the bar and another young bartender came over and was talking to us about the hotel etc and a senior gentleman came over and said to him,come with me I want you to do something else,this was as I was about to order my drink and half way through conversation with him,so we got up and went in for dinner,we ordered a bottle of Sauvignon for around £32, the waiter put it in the ice bucket with lid on and walked away,surely I should of been asked to taste the wine,we then had to pour our own drinks for the rest of dinner,the wine itself was very poor and not worth the money paid,I’m not normally one to moan but I think £262 for a night in an accessible room for my wife’s birthday wasn’t good enough,the staff at the reception were excellent but waiters at dinner need to brush up on there service skills ,even at breakfast,we were asked if we wanted tea or coffee and had to remind the young lady 3 times as she kept forgetting

After living in London for 5 days, I decided to go to Kingston for a day before returning to the country. I got off at Surbiton Station and across the road was the hotel. Special praise for dining, breakfast choices are better than many four-star hotels in London. There is also a discount of happy hour from 5 to 8 in the evening. The sommelier service is very attentive and polite, and the standard of food is quite good. In short, very high cost performance.

With a stay at The Queen's Head in Kingston Upon Thames (Tudor), you'll be within a 5-minute drive of Thames River and Richmond Park. This inn is 8.3 mi (13.3 km) from Kensington High Street and 8.7 mi (13.9 km) from Westfield London Shopping Centre.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.At The Queen's Head, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 7:30 AM to 11:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.Featured amenities include complimentary newspapers in the lobby and luggage storage.Make yourself at home in one of the 10 air-conditioned rooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

Sarah Dacey 1/5 a week ago on Google This place should be shut down. Upon your arrival you are instantly locked out as this is not a manned place. I can’t even call it a Hotel. You literally have to wait for somebody to let you in, Within an hour if you’re lucky. The room!!! My god. I’ve had better camping trips. On opening the room door (after a 50 minute wait outside and a 5 hour drive ) we were met with a dirty quilt left rolled up on a disgustingly dirty bed ( hair and filth all over it ). There were wet used towels and dirty bedding left on the side table. No one was available to do anything about it. They do not cook breakfast ( not that I would eat there ) so that’s a complete lie and you’re paying for it. The blinds on the windows have been fitted by Stevie Wonder and don’t open or close. The place is run down and generally filthy. The water is constantly freezing cold and your unable to shower. Even the electric was off. So at times we had cold water with no electricity. The owner is the most disgusting and rude person I’ve ever met and will not converse or do anything about your situation. PLEASE DON’T BOOK HERE. You’d be better off sleeping in your car. !!! It’s vile and unsafe. I paid £800 for an executive room for 7 days to be close to my partner who had an operation in a local hospital. NEVER EVER EVER AGAIN. You will be ignored by anyone that occasionally works there. A DISGRACEFUL EXPERIENCE!!! The 1 stars I have given it are actually minus 10 and more. 1 star is way too good for the place. BE WARNED !!! Or get vaccinated before you dare go. Sarah - Wrexham.