Guest User
June 30, 2024
This hotel is the epitome of a great guest experience. The property encompasses a meticulously restored 1839 mansion and adjacent buildings that make each room a unique gem. You can choose from balconies overlooking the hustle of being 1/2 block off Bourbon St, or the quiet of looking down on the pool and lush courtyards . If you’re part dolphin, they have rooms that open onto the pool. If you prefer a more isolated stay, or something on ground level, they have a couple of suites with semiprivate courtyards. If you want to hang out inside, there are two parlors, one of which contains complimentary snacks, a coffee bar, and cold bottled water. John, the concierge, did everything he could to make our stay comfortable and memorable, including upgrading us to a street side balcony room when I mentioned we were here for or anniversary. He also recommended dining locations and other things we might enjoy based on what we had told him and what he observed of my husband’s limited physical abilities because of recent back surgery, and he allowed me to walk through one of the ground floor suites to see if would meet our needs for our next trip. Which I booked on the spot by the way. To be clear, there are some quirks with the place. Floorboards creak, there are weird little step ups or downs in odd locations, and the elevator is in what I honestly believe is a converted closet. But the place is almost 200 years old, and if you can’t appreciate the charm of that, then you’d be better off in one of the boring hotel chains with cookie cutter rooms with laminate furniture. I’ve stayed in many different hotels in New Orleans over the last thirty years, and this has by far exceeded anything else we’ve experienced. Oh, and there are three hotel cats that you can pet on. What could be better?