Hampton Inn & Suites New Orleans Canal St. French Quarter Reviews

Good for what it is, close enough but not in the heart of things. Room was small but serviceable. Place was under construction when I stayed.

When arriving, our room had holes in the carpet, ripped bedding, the toilet didn’t work, and it smelled like ****. We made the front desk aware and they were very nice and accommodating. They moved us to a new room and it was great! Walking to the French quarter wasn’t too bad but a little further than I would have liked. Overall it was pretty good hotel. Not sure I would stay here again though.

our stay was amazing , we will be returning just not to the same room . the only thing i didn’t like was the fact that our tv was broke but we weren’t there to watch tv so it didn’t really bother me . the staff was very friendly and helpful

Cute decor but: No concessions. Customer service seemed friendly, but our room issues were never addressed as promised. Cleanliness wasn't horrible, but obviously lacked attention to detail. They seemed to be way understaffed which is most likely the underlying cause for all of the issues listed above. For the price, you will expect way better than you will receive. (Room air didn't work... Remote control was missing... No Telephone in the room... Calls to the front desk via cell=no answer/had to physically go to the front desk to report our toilet wouldn't flush. Carpets are dirty everywhere/doesn't smell very good...)

The hotel is cute, it’s just you get what you pay. The location is near Bourbon Street, so that’s a Bonus. I love the decoration from the room, but the hallways smells kinda weird. and the parking lot next to it is really safe (Tulane Parking). For a cute, cheap, and near location I will recommend it.

Everything was great, be careful in the elevators.

This was a stop over as our train stopped for the night in New Orleans and was to leave out in the morning. We arrived very late as our train had been delayed and staff was very helpful in getting us checked in. The room was quite comfortable. It had a refrigerator but no microwave which we would have greatly appreciated. We had to be up early to catch our train and we were unable to have a hot breakfast due to the lack of the microwave. Other than that, everything was fine. Hope to come back when we can stay longer.

The hotel was in a perfect location for walking everywhere we wanted to go. Fast, friendly service and very clean. Only downside was being charged for coffee. But will definitely stay there again!

The room is spacious, clean and tidy. The view of the city view room is very good, and the beautiful night view can be seen. It is very close to the scenic spot and can be reached on foot. Every waiter has a very good attitude.

Overall, our stay was decent. Employees were very nice and helpful. One of downfall was that the elevator broke, which made my group have to climb 15 flights of stairs. Also, the bathroom is really small & the cable sucks, no smart tv.

Property is under renovations... Elevator runs slow. Could hear the workers at 7am and all day long. Would not recommend! Not handicap accessible.

Beds need major overhaul, thermostat was not reponsive, no internet, water was hot, friendly staff, notncable packages

Other than the wifi not working I would say the property has passed the construction issues that are mentioned in previous reviews

I initially booked it as the Vinache but by time we arrived they had converted over to Hampton Inn & Suites. I called a few times on the day of my arrival to get info about parking and Essence was very informative and sweet. Upon arrival all of the front desk had smiles big and bright and they were very knowledgeable about everything regarding entertainment, eating, parking, parades, recommended apps that would be beneficial for our stay and so forth, Brandi provided us w a list of happenings, bars, restaurants and even family friendly options. The next morning we met CoCo who was also very welcoming and sweet. There was another guy as well that was very helpful, didn’t get his name but just know the Staff was 10/10 w smiles :) They are still doing some renovating on the property but it was quiet and very clean on the property as a whole. We stayed in a double suite on the 15th floor that had a great view of canal street. We are booking our rooms for next year prior to leaving to ensure and secure our stay. It’s a perfect location because it is just a few blocks down from where the parades are so you are able to still have access to come and go in your vehicle. They are still working on the elevator so have some patience. it will soon reflect the totality of the hotel as well. It did not disappoint even in transition.