Hotels near National Trust - Sandham Memorial Chapel, Newbury

We have been to this hotel before, but this time we saw a sign saying that swimming will incur £5 pp charge. I was gutted that I was not advised, as the receptionist said this new policy took place 2 weeks ago. BUT, when we went to the pool, the clerk told us that if you booked from a different provider (trip.com etc) you have a complimentary pass to the pool. If only we knew the first day. But really happy overall.

As good as any other Travelodge I’ve stayed in. Clean, quiet, no complaints there. Hard to find in the dark as it’s not well signposted though. Trucks had helpfully parked across all the main hotel car bays. Consequently the overflow car park was full and we had to park in the main services car park. Good enough for a stopover though.

I stayed in room No. 5, The Jack of Newbury for 2 nights in December. The night before and night of my wedding. The room is a studio with a gorgeous deep copper bath in the room. The hotel and restaurant/pub itself is stunning. It felt so clean, modern with a country/vintage style decor. It was beautiful. It definitely has been refurbished to a very high standard with a fantastic interior designer. The room felt very luxurious. However, there were a couple of items missing which impacted on my stay and may be why the hotel has not yet reached 5 stars, particularly as I was getting ready for my wedding. I mentioned at the time of booking and before my stay that this was a wedding booking, however there was no full length mirror in the room at all. Luckily the room next door was vacant and the door was open so I was able to pop in and out to check my wedding dress etc. but really, every single room in the hotel should have a full length mirror, that’s just basic really. I did ask reception if they could provide one or help in some way and they said they’d look into it but I never heard back. I was just thankful the room next door was empty otherwise I’d be turning up to my wedding without knowing what I looked like! I was also situated on the highest floor and getting down the very narrow and steep stairs in my dress was a scary challenge!! In the bathroom of my room, there was no towel radiator or toilet roll holder. The thermostat was also tricky to navigate and myself and neighbour on the first night both had to sleep with the windows open as the room was so hot but as I was on a main road the room was extremely loud so my sleep over all was not fantastic but in all fairness to the hotel my nerves and excitement also contributed to the lack of sleep. These are all things which hopefully can be easily rectified to improve stays in the future, The breakfast and dinner at the Hare & Hounds was delicious and all of the waiting staff were so friendly and helpful. Although, worth noting that I did request my breakfast to come without sausages but my plate came out with sausages- although this was not a massive issue to me so I decided not to make a comment on this on the day as not the end of the world but worth making a note of on here. Overall, a gorgeous hotel/pub/restaurant and if these issues were fixed/improved/made good, I would love to return again in the future. The missing details do let the refurbishment down I’m afraid and the mirror did play a big issue in me getting ready so it is only a 3/5 for me on this occasion! :(

Wasn't impressed to receive text whilst abroad to say if we checked in late our room could be let. We were flying back and couldn't guarantee getting there at 3 pm. Had to get family member to call to explain. There are 2 Travelodges, one each side of the motorway. We booked the westbound one. Both have the same postcode. Our satnav only recognised Eastbound side. Result was they couldn't find our reservation. Apparently this happens a lot. Staff redirected us so only a few minutes and a few miles delay. Our arrival delayed by difficulty at Heathrow,ie Terminal change and over an hour and a half hours delay before passengers could access luggage reclaim. Staff shortages. Arrived at nearly midnight. Only Costa open at services. However, staff at hotel helpful. Situation good and quiet despite proximity to M4. We were very pleasantly surprised. Room clean and plenty of space, bed comfortable, coffee-making facility welcome. Bathroom fine and water hot. Slept really well and plenty of choice for breakfast with services placed only a few yards away but not causing any noise problem at the hotel. Enjoyable stay. Pity about postcode confusion Maybe explanation to take westbound services turnoff given on website when booking would avoid confusion and save people being taken to the eastbound site. We were worried when satnav told us to pass westbound services but assumed hotel was approached by another turnoff shortly after. It would have made our arrival far less fraught to have been aware of the fact there were Travelodges BOTH sides of motorway. The hotel itself was good and gave us a comfortable night.