To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.4
Service4.4
Cleanliness4.5
Filter by:
Sort by:
All reviews(122)
Positive reviews(19)
Reviews with photos/video(6)
Awesome stay(10)
Awesome rooms(7)
Negative reviews(3)
Guest User
King Studio Suite
Stayed in Sep 2023
Couples
1 review
4.7/5
Amazing
Posted on Sep 26, 2023
Amazing experience the staff couldn’t have been friendlier. We had a great time and no faults! Thank you
Guest User
Super King Studio Suite wth Kitchenette
Stayed in Aug 2023
Family
5 review
4.7/5
Amazing
Posted on Sep 2, 2023
Hotel is located conveniently next to the river. We had received a very warm welcome by the hotel staff. The room is fully equipped with basic cooking amenities. Just wish to give our special gratitude to the guy welcoming at the front desk, he has granted us everything we need and is super caring to guests. We'll definitely choose this hotel if we travel to this part of the country again.
Guest User
King Studio Suite
Stayed in Jul 2023
Couples
1 review
1.7/5
Posted on Jul 24, 2023
There was no water bottle in the room, everytime we had to take our personal water bottles down to fill it from pantry.
Any kind of housekeeping didn’t happened in my stay. I stayed more than 48 hours there.
You had to your things by yourself
Naomi
Studio Suite
Stayed in Feb 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Feb 21, 2024
Great, stayed for work and would stay again
et10
Studio Suite
Stayed in Sep 2022
Family
40 review
4.0/5
Very Good
Posted on Sep 30, 2022
We're good stay. Hotel is super clean. They also provide free laundry room use. But laundry soaps u can purchase at the counter. Bfast was included....pretty good spread, but, same foods daily.
Hotel is spotless, n allows pets.
Guest User
King Studio Suite
Stayed in Mar 2023
Couples
3 review
4.7/5
Amazing
Posted on Mar 29, 2023
One of our favourite hotels. Rooms are looking a little tired now however the service, breakfast and quality of the rooms are excellent. Always have a good night's sleep here!! Looking forward to our next stay
Guest User
Twin Studio Suite with Kitchenette
Stayed in Nov 2022
Travel with friends
8 review
5.0/5
Outstanding
Posted on Nov 16, 2022
It’s a very nice hotel. I love the breakfast and the big room.it’s fit for family to choose
angel armstrong
King Studio Suite
Stayed in Sep 2022
Couples
1 review
4.5/5
Great
Posted on Sep 15, 2022
Very tidy and well equipped room, staffs are friendly, only disappointed that charges for parking were not mentioned until check out.
Guest User
King Studio Suite
Stayed in Jul 2022
Couples
1 review
5.0/5
Outstanding
Posted on Aug 2, 2022
This was a fabulous stay
All Staff are a credit to the hotel, with spacious rooms, cleanliness top notch, everything you could need and require in your room, so many items that you would not even realise you would need was in the room, I liked the fact had a small functioning kitchen with hob and dishwasher, a recliner sofa to watch TV from, even tissue on the coffee table, instructions for the appliciances, cleaning products and safe... When I say they have thought of Everything I meant it! It like home from home.
The Rooms were comfortable, beds were a great size and so comfortable, very clean and fresh linens, big bathroom, good view from the floor we stayed on, breakfast was buffet style but well thought out and food fresh and hot, staff attendance was good ratio and they were attentive and very cheerful and helpful, also parking was a good price as well.
I was also impressed with the fact of small details like a 24hr pantry shop which perfect for family guests, quieter seating/dining area for guests who don't have children, children area, radio on for a cheerful breakfast experience.
Lots of little details and extras is what made our stay a good one, we will definitely use the hotel again, 1 million percent I'd recommend this hotel to others as well, keep doing what you do because your smashing it! And all at a good fair price as well!! A must try!
Jolies
Studio Suite
Stayed in Jul 2022
Couples
21 review
5.0/5
Outstanding
Posted on Jul 27, 2022
This is our second stay, whenever we are in Newcastle, we will stay here, too good.
Siddhesh SS
King Studio Suite
Stayed in Dec 2022
Couples
4 review
5.0/5
Outstanding
Posted on Mar 6, 2023
Superb hotel with brilliant amenities
Wi_Issara
King Studio Suite
Stayed in Jan 2023
Family
12 review
4.7/5
Amazing
Posted on Jan 24, 2023
Nice place good staff
Huajiujiu
One Bedroom King Suite with Living Area
Stayed in Mar 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Apr 9, 2024
The environment is very good. The room is also good and the price/performance ratio is very high