Hotels near Shop mỹ phẩm DP Cosmetics, Nha Trang

We had reservations for a suite 1 bedroom ocean view room, and the pictures on the Capital One travel website showed this room with a round bed and ocean view. However upon arrival, the manager (“Hoc”? On 08Nov22 afternoon) tried to put us in an inferior room facing a building with 2 beds and a partial ocean view. When went back down and refused this room He said his system showed this is what I reserved and paid for. I showed him my prepaid reservation clearly showing otherwise. It also didn’t make sense, as his room was only $28 for 2 nights and we paid $68 per my reservation receipt for the suite 1bd ocean view. While there clearly was some miscommunication in the reservation systems, Instead of acknowledging and honoring my reservation documents, and dealing with the problem between vendors in the background, he said mine were a “lie”! Yes actual quotes! Even though my payment clearly indicated there was no way I reserved the inferior room he put me in. Over the course of the next half hour, we went back and forth, him upping the room type and me showing him pictures of the room I reserved and requesting that room. He even said that I could NOT have that room because they “sold out 10 minutes ago” and maybe I could “try again tomorrow to switch rooms if available”. I then showed him on my phone that Booking.com shows 3 of these rooms still available - and he said it was “lie”, again! So I showed him on Agoda.com the same fact; he just shook his head. I then called Capital One Travel and they talked to him via my phone as they couldn’t reach his office internationally. FINALLY after all this I got the room I paid for. But I was not happy about this check-in experience. It tainted our whole stay here. Perhaps it was just a one off with this manager, but his behavior demonstrated a serious lack of customer service, common courtesy, logic given the rate we paid, and integrity. We question how the hotel could tolerate such behavior and concluded he must have the support of his management to have been so aggressive and bold in his actions. We will NEVER stay here again as a result.

A very nice hotel and amenities. During first night, some hiccups over shower screen door but the counter leader, Thanh was fast enough to arrange necessary check and change of room. Even though I tried ro be a little bit difficult, Thanh was always on a smile to address concern. Thumbs up to the organisation for having Thanh as their employee. Thanh deserved to be praised and rewarded by the hotel organisation for good service attitude. Room were clean and big. Amenities are good too. Staff are always ready to help as our dad has difficulty walking, the security guard and bell boy there will always rush forward to help and hold our dad when walking up the hotel front entrance stairs. All of the hotel bell boy and security guards deserve to be praised and rewarded by the organisation too. Thank you! We will be back again.

This is my favorite accommodation. It is perfect for long-term travelers like me, as it has a built-in closet for the washing machine. If you leave your clothes at the Nha Trang laundry, most of the time your white clothes will come back yellowed, but you can wash them yourself, so I recommend it. The view is needless to say, and the staff is also very friendly. However, if you are renting a motorbike, it is better for your mental health to park somewhere else. It costs 30,000 dong a day and you can go back and forth as much as you want, but since they don't understand, they charge you 5,000 dong and then charge you 25,000 dong again, so when you ask them if you paid 30,000 dong, they ask you to pay again, and it's not much, so it's a bit stressful. Please keep that in mind.

A very cost-effective hotel, close to the beach. I booked a sea view balcony room with a nice view. The room is spacious and the breakfast is worth the money. The service is very good, and the luggage and door opening are very good. The disadvantage is that the noise from the disco outside is quite loud, but it doesn't affect the rest. There is no rack for drying clothes and no disposable slippers. A deposit of 500,000 dong will be collected when checking in, and it must be in cash.

Приезжали в этот отель в апреле 2023г. Приехали в отель в 10 утра ,сказали заселение в 2 часа,погуляли,пришли в 2 часа,дали номер на 6 этаже . В номере есть чайник,2 бутылки воды, 2 пакетика зеленого чая и 2 пакетика кофе с молоком,пополнялись ежедневно.Есть фен,гель для душа,шампунь,жидкое мыло,бритвенный станок с кремом,ватные палочки,шапочка для душа.Тут в отзывах писали ,что берут 10000 донгов за смену полотенец,это не так,меняют бесплатно,но в конце заезда стали говорить ,что полотенца менять не будут,так как их типа нет и чтоб пользовались теми что есть.Убирались каждый день.Работает русский канал 1ый.Питание в ресторане не такое разнообразное,как мы смотрели на видео других пользователей,но мы голодными не были.Был суп фо,яичница,рис,иногда спагетти с мясом,иногда спрингроллы,которые быстро заканчивались,картофель батат вареный,капуста с овощами,чай,кофе,из фруктов было не более 2 видов. арбуз,бананы,драконий глаз,гуава. Расположение недалеко от моря,2 линия. Недалеко ночной рынок.Ездили сами в I-Resort на источники,такси вызвали на рецепшн,приехало голубое такси по счетчику заплатили 175 донгов в ону сторону. обратно на такси уехали за 130.вывод не заказывайте такси в отеле,лучше выйдите на первую линию и торгуйтесь с таксистами. Возле отеля если выйдите и пройдете немного направо есть остановка автобуса 05-2 ,на нем можно съездить на рынок Чодам.

Stiamo alloggiando proprio adesso in questo hotel,prenotato ieri dopo essere scappati dall altro pessimo hotel in cui eravamo(ed era in 5 stelle) Devo dire onestamente uno degli hotel migliori in cui ho soggiornato nel mio viaggio in Vietnam. L albergo deve essere nuovo,camera moderna,pulita,spaziosa e con un bel balconcino che affaccia sulla città(ci sono anche camere vista mare). Piscina al 21esimo piano,due ascensori e non è da sottovalutare quando un hotel è pieno. Personale molto gentile,sempre sorridente e giovane come in tutto il Vietnam. Servizio di cambio euro e dollari in dollari vietnamiti (il miglior tasso trovato in 15 giorni) Avevo sbagliato e fatto due prenotazioni e loro si sono preoccupati di sistemare le cose con agoda e Booking senza il minimo problema. La città è molto bella e grazie a loro il nostro soggiorno non è stato rovinato,anzi,come sarebbe successo se fossimo rimasti nell altro albergo. Posizione magnifica,in pieno centro ma in via silenziosa anche con finestra aperta,servizio di noleggio motorino proprio davanti. Unica nota negativa la Colazione non proprio negli standard europei(mancano i dolci). Tornerei comunque senza pensarci un attimo. Come sempre il personale sa far la differenza è questi ragazzi ci hanno fatto stare benissimo consigliandoci e prenotando per noi quello che chiedevamo. Hotel ben al di sopra degli standard visti senza contare L ottimo prezzo. Grazie di cuore a tutto lo staff,avete confermato La magnifica ospitalità vietnamita. Una menzione particolare alla receptionist giovane ma preparata e con un ottimo livello di inglese

We visited this property earlier this year and were so impressed we returned with our elderly parents. It is a newly built & modern property with exceptional service. I made a mistake with my booking and the staff & management were exceptionally accommodating. The property is located close to the beach and surrounded by great restaurants & close to large shopping complex

We are an Australian couple that stayed here for 5 days. Lovely resort and facilities. The buffet breakfast was amazing. Rooms were great, spacious and clean. There is amazing views of Nha Trang city from this resort! They offer a free shuttle bus to the centre of Nha Trang at certain times which was great as there is no other shops/restaurants within a walkable distance. Taxis generally cost roughly 150,000 VND for a one way trip to the centre of town if required. The restaurant at the resort has delicious food though! They have app to download to your phone which provides information and you can order room services through. Small tip would be if they had QR code on pool side tables you could order drinks with. Currently you have to get up and go to restaurant to order, then they will bring to you. We would have spend a lot more money on drinks poolside if we didn’t have to get up each time! The staff we all friendly and all are happy to help. Overall we were very happy and satisfied with our stay here! Great place to stay for a relaxing, slow moving holiday! :)

The resort was beautiful. We enjoyed the large pool and the beach, as well as the breakfast buffet. However, it did feel a little too isolated, as it took a while to get to the mainland, and there was no where to buy food and drinks that were not charged at inflated prices . It would have been nice to be able to bring snacks for the kids. The beach was very clean, and the kids loved the water park. It was the best water park we’ve been to in Asia so far, with many different water slides. The food at the park was good, but the ATM wasn’t working, so I couldn’t draw money to buy much. Make sure you draw money before you go on the island.

This hotel is highly recommended, even for discerning international guests. We felt very comfortable throughout and would have liked to have stayed longer. Very friendly and well-trained staff, exceptionally good cuisine and a very nice, clean and well-kept area. The sea view villas are top quality and very well equipped. We had a problem extending our booking and the very friendly General Manager took care of it personally and solved the problem quickly, easily and to our complete satisfaction. Thanks a lot for this! There really isn't anything to complain about here at the Hotel Amiana, which is why we give it 5 stars, which we rarely award otherwise! A great highlight of our Vietnam trip! A big thank you to the entire staff, you guys are great! ;)