Guest User
July 29, 2024
The facilities are average. The pictures and rooms are completely different. We booked them on two separate days. The room we were given on the first day had no balcony. The front desk replied that there are two types of suites, one with a balcony and one without. The room we were given on the second day had a balcony, which is not a suite. It can only be considered a larger room. Welcome fruit was provided (not on the first day). We don't know why there are differences in reception standards for the same room type. The front desk lady was not familiar with the business at all and could not explain many issues clearly (for example, on the first day, we agreed to change the room and the luggage, but on the second day, we were asked to store it first and pick it up when we checked in. Although we communicated and resolved it later, it was obvious that she was not familiar with the business) Ps: The same room type booking can accommodate three adults and can provide three single beds
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