Nikko Kanaya Hotel

I finally arrived at the coveted Kanaya Hotel! It's a classic hotel with a sense of history. The room felt old, but it was clean, including the bathroom. And the breakfast and dinner were really delicious. Nikko Toshogu Shrine and Nikko Station are both within walking distance, so it was a blink of an eye when I walked and shopped. When I checked in around 5pm, they were just doing a hotel tour, so I joined halfway through. I enjoyed hearing about the hotel's history. I'd definitely like to visit again.

酒店的餐飲不錯，交通方便，就在神橋邊上，房子比較老舊

It was nice to be able to stay at a traditional, relaxed hotel. The hotel is located at the top of a very steep stone-paved hill, so it was quite a struggle to go up and down every time we went out in the middle of summer. I think it would be more convenient for elderly guests if there was some kind of assistance service for going up and down the hill.

歷史悠久，位置方便。

It's a historic hotel with a nice atmosphere. However, perhaps due to a lack of staff or efficient management, the service density was low and the aging of the facilities was noticeable. ・Perhaps they couldn't secure employees, so breakfast started late at 7:30. As a result, customers were concentrated in a short period of time, and the following points were not met satisfactorily. ・Even when I ordered coffee at breakfast, it took a long time to bring it, perhaps because it was a different person. I had to ask three times before it finally came. The waiters and waitresses were all busy, and even when I tried to call them, they wouldn't make eye contact with the customers. ・*The service was inconsistent, with some tables having ketchup for cooking and others not. ・If you stay for more than two nights, cleaning and replenishment of amenities are generally not provided. (They will do it if you ask.) ・The window in the room was rusty and wouldn't open. The emergency exit was also rusty and could only be opened with a man's considerable strength. ・Perhaps it was a cheap room, but the view from the window was not good.・The Craft Lounge was closed, but I think it would be fine if it was open during peak seasons. When facilities are closed, the inside of the building looks deserted, like a shopping street with shuttered shops.

I'm glad we were able to stay at the coveted Kanaya Hotel. The hotel's interior and the service from the hotel staff were excellent. The hotel staff provided a tour of the hotel, explaining the hotel's history and features, as well as the famous people who have stayed there. We were able to once again appreciate just how wonderful the hotel is. It will be a lifelong memory for my husband and I. We hope to come and stay here again someday.

Very nice interior. Delicious breakfast. Other than the fact that the comforter was a little heavy, I was very satisfied.

The first hotel in Japan that can accommodate foreigners, the overall layout is particularly historical, and the room door is opened with a physical key. It is recommended to take a taxi or the hotel car to arrive. There is a very steep uphill slope in front of the hotel.

Although there were some complaints about the number of electrical outlets and the location of the toilets, the tradition and formality are wonderful.