Anonymous User
February 19, 2024
The hotel has a good location and unique scenery, but the facilities are old and the decoration materials are cheap. I think it is not worth the price, especially since we are a family of two adults and two children. We originally booked a twin room, but we booked a total in Vietnam. Of the four hotels, only this one does not allow children to share a bed with adults. We arrived at 5 o'clock when it was still bright, and we were not allowed to go to the island until it got dark at nearly 7 o'clock. During this period, we proposed to add an extra bed like other hotels. To the older children, but they still disagreed. They kept negotiating and calling, and the replies were very slow. They had to wait for about twenty minutes for every call they received. The reply they got was ridiculous, asking us to open another villa, but we didn’t want to. Agree and then call and wait for a long time for a reply. The purpose is to sell us a bigger room and not let us stay if we don't agree. In the end, we had to double the price to upgrade two rooms. This forced consumption method is very disgusting. This is the worst hotel in Vietnam travel and makes me have a very bad impression of Vietnamese hotels. The service staff on the island are very warm and attentive.
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