Hotels near Rumah Si Pitung, North Jakarta

When you enter the building, the hotel itself is actually located on the third floor. So you need to find the the elevator and go up. Previously I already requested to do early check in at 01.00 PM via booking.com and fortunately the room was ready and I was able to put all my stuff and hopefully enjoy my two nights stay there. I was given a vitamin C and a mask when I checked in, and when I turned on the TV in the room, it showed how the hotel tried to maintain the cleanliness during Covid 19 by doing disinfection, etc. I chose Whizz Prime Kelapa Gading because it is located across MOI and it has a swimming pool. I want to spend my staycation by swimming in the hotel, at least that's what I thought. When I was swimming, the pool staff approached me and told me that since I was not wearing a proper swimsuit, I was actually not allowed to swim there, for your information, I was wearing a hijab and it was impossible for me to wear a swimsuit, the staff even suggested me to take off my hijab which of course I said no. The next thing I know that the security approached me and telling me quite the same thing, because I was not wearing a proper swimsuit, I was not allowed to swim there. I noticed that the other guests who were also at the pool were staring at me and I felt humiliated. That's it. I got out of the swimming pool and heading to the receptionist and complained. I was assisted by mbak Sarah and she told me there should be no problem if I want to swim and she will talk to the swimming pool staff. When she returned, she told me to sit by the pool and she would talk to the GM. I was already angered by the situation and I chose to go back to the my room and write a complaint in the contact us section of the hotel website. And I decided to go back to the swimming pool and took a picture of the swimming pool. That's when Sarah approached me again, and apologized and make sure that I can swim in the swimming pool with the approval of the GM. I still don't get it, why did the pool staff and the security treated me like that, even need approval from GM, for a lady who wore hijab, to be able to swim at the hotel, while I was the guest and I paid for the room including the facilities? At the end, the manager talked to me and I apologized, ok, I accept the apology but I am already disappointed and cried. I felt horrible. I decided to check out early and ask for a refund. I am now waiting for a refund.

Attention to detail: Small details can make a big difference in a guest's experience. A good hotel pays attention to details such as providing complimentary toiletries, offering a variety of pillow options, ensuring prompt housekeeping services, and maintaining well-groomed surroundings. Remember that individual preferences may vary, and what makes a hotel ”good” for one person may not be the same for another. It's always helpful to read multiple reviews to get a balanced perspective before making a decision.

This hotel is perfect for budget travellers, location is strategically located in the heart of Central Jakarta and a lot of food stalls outside, there's even a laundry shop near to the hotel and very cheap! Probably not the best but my stay here was great! Price is pretty affordable and the staff were lovely and helpful.

Value for money hotel! Loved the cleanliness and helpful staff.

Aircon not cool enough .make me hard to sleep . Water pressure is big and nice . But not easy to access to hotel . u must enter the mall 1st floor and take the lift to lv8 to hotel lobby after that take another lift to the room at lv10 .nice view when u hv your breakfast . Although i stay at high floor but my room dont hv a good view only can see other people room windows .

2 times at here, and there is always great, the hotel was really good. the hotel clean, fast check in and the room was comfortable, and breakfast have many variety in wetern, indonesian and chinese (the dimsum is very delicious) friendly and honest staff, central located, minor things are the bulding is old. Anyway its nice experience in the hotel, good job Mercure Kota !

Good location, next to lots of cafes and fast food. It was mostly clean, sasly linen was stained (what is wrong with Indonesia and stains?). Breakfast was overpriced, it's much cheaper to order includinf breakfast from trip.com, but it was mostly Insonesian and western options very limitted (to toast), also they make eggs but it's either very oily or very runny.

Room is ok, super spacious, breakfast is ok, we stayed during eid fitr, so many indonesian food at that time, there are pool, gym, and other facilities. Will be back for family or friends staycation.

I am from pt. I seeing stay at Hariston hotel. I think I am this hotel I recommend. When I have breakfast at Delima restaurant I was welcomed open Wulan and then I was served good dental open Novi, Febi and Helmi. The other staff are also very friendly and very helpful. Thank you Hariston hotel.

The service was very good, they arranged airport pick-up and drop-off. The flight the next day was early, so they thoughtfully arranged for breakfast to be packed. The environment was good, but it was a pity that we didn't have enough time to go around. I was very satisfied!