Guest User
January 3, 2023
Location is good and budget friendly but other than that there is nothing nice about this hotel. No bottled water, no toiletries and no towels provided. We requested 2 towels and they provided us with a fee. Upon checkout they mentioned that there should be 4 towels, 2 that should have been in the room as complimentary and the 2 that we requested. Housekeeper confirmed he definitely placed 2 towels in the room but there weren't any. Towels looks like rags by the way. They let me go and didnt charge for the "missing" rags aka towels but asked me to pay P100 for the supposedly additional towels. Which I later realised I shouldn't have paid since there should have been 2 complimentary towels in the first place which they missed to put in the room. The smell on the elevator is bad even in the room. Floor feels sticky and we saw a cockroach crawling around. Corridors are dark and some tiles were dislodged and uneven, we tripped a few times. Toilet bowl does not have a seat cover. Too bad I didn't take pictures. Better stay somewhere else. I should have read reviews from Tripadvisor and booked somewhere else. I relied on Agoda reviews which showed only the positive reviews hence ended up booking in this hotel.