West Downs - the Heritage Resort
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Ooty

West Downs - the Heritage Resort

100, Westbury Road, Coimbatore-Ooty-Gundlupet Hwy, Ooty, Tamil Nadu 643001, India
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A stay at Vinnca West Downs Heritage Resort, Ooty places you in the heart of Ootacamund, steps from Nilgiri Hills and 12 minutes by foot from Government Museum. This hotel is 0.9 mi (1.5 km) from Upper Bhavani Lake and 1.1 mi (1.7 km) from St. Stephen's Church.Show More
We Price Match
hotel overview picture
3.1/5Cleanliness: 3.1
All 68 Reviews
Amenities
Golf courseHorse ridingPrivate ParkingFreeAirport shuttle pick-up24-hour front deskRestaurantAirport shuttle drop-offTaxi booking serviceCar rentalsCurrency exchange
All Amenities
Surroundings
Train: Udagamandalam
(4.0 km)
Train: Fernhill Railway Station
(4.3 km)
Landmarks: Siva Stores
(250m)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Superior Room
3

Superior Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
TV
Cable channels
Room Details
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Standard Room
4

Standard Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Minibar
Private toilet
Room Details
Check Availability
Victorian King Suite
5

Victorian King Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Minibar
Private toilet
Room Details
Check Availability

Guest Reviews

3.1/5
68 reviews
Verified Reviews
  • Cleanliness3.1
  • Amenities3.1
  • Location3.1
  • Service3.1
Average for similar properties in Ooty
Most Mentioned
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 5, 2024
Location: in the centre of the city. Food : quite good. Amenities: nothing special or fancy, bathroom needs better maintenance. Service: good
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 28, 2024
Our stay at west-downs heritage resort was bad. It is not worth the money paid and for everything they charge extra. The resort is old fashioned and rooms have some bad odour. Bathroom/toilet is small and flush won't function properly. Doors won't close properly and are hard to lock/unlock the main door. Rooms are not warm at all and they don't have heaters in the room. For the heaters they charged 950rs per night and provided an old heater which took min. 3 hours to warm the room. Food at an in-house restaurant is expensive. Drinks prices are more than 2 times the mrp and veg biryani costs 600 rs. Complementary breakfast is continental and it was ok. Overall it was bad experience and not worthy.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 13, 2024
Loction is okay. Ambience is okay. But there are some cons. The room in which we stayed had few problems. Bathroom drains were clogged and water was covering the entire bathroom. The walls and curtains of the bathroom is full of fungus. Some of the lights were not working. 24*7 water heater is not available
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 9, 2024
Property is very good and excellent, food quality is not good. Location is very good house keeping and service is good
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 27, 2024
The rooms were as beautiful as shown in pictures and service and staff was very good. Property is beautiful. Food taste and breakfast options could be better.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 13, 2024
Food are very bad, staff are not profesional, room are somehow clean but over all not worth for money.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 29, 2024
Got room no 201, not an ideal one to stay if you are not an early morning guy, water pump is right next to the room no need for alarm it will wake you up
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 14, 2024
The look of the hotel is great but the washroom bathroom needs renovation. It was not at all maintained properly. The toilet seat and the bath area was not up to the mark. These things need to be taken care of.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 14, 2024
Pathetic room service. Didn’t do it even after multiple reminders. Didn’t respond even when i personally went to reception to ask for extra towels. Apart from this these people are either short staffed or highly inefficient because they take 20-30 min to take your order and then more than 1 hour to make it. And prices are way exorbitant. I paid 10 thousand per day here and it was only 3-4 thousand worth. I feel like cheated. But sadly apps like mm t don’t undertake any due diligence before listing a hotel on their app

Property Policies

Check-in and Check-out Times
Check-in: After 12:00
Check-out: Before 10:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
TypeWestern
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 2016
  • Number of Rooms: 27
A stay at Vinnca West Downs Heritage Resort, Ooty places you in the heart of Ootacamund, steps from Nilgiri Hills and 12 minutes by foot from Government Museum. This hotel is 0.9 mi (1.5 km) from Upper Bhavani Lake and 1.1 mi (1.7 km) from St. Stephen's Church.

Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services. Additional amenities at this Victorian hotel include barbecue grills and a banquet hall.

For lunch or dinner, stop by West Down Diner, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:30 AM to 10 AM.

Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Treat yourself to a stay in one of the 27 guestrooms, featuring fireplaces and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and desks, and housekeeping is provided daily.

Services & Amenities

Restaurant
Conference room
Restaurant
Restaurant
No additional info available
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About This Property

Nearest Train StationUdagamandalam
Distance to Train Station4.02KM
Average Price FromINR13388
Hotel Star Rating4