Verified traveler
April 7, 2024
Friendly staff, great location, comfortable stay! Very close to parks, w/ shuttle service, but if times aren’t ideal, 8:15am and 5:30pm, Uber/Lyft round trip is still cheaper than parking at Universal. Average cleanliness for a hotel, to say obvious accumulation of dust and floors not thoroughly clean but bath/sink was clean with no mold/mildew and no sticky surfaces. Housekeeping missed our room one day. Beds are ok, theres is an assortment of pillows but none were both firm and fluffy.