Crowne Plaza Orlando - Lake Buena Vista, an IHG Hotel

Crowne Plaza Orlando - Lake Buena Vista, an IHG Hotel Reviews

Crowne Plaza Orlando - Lake Buena Vista, an IHG Hotel

8686 Palm Pkwy, Orlando, United StatesView Hotel Details
Crowne Plaza Orlando - Lake Buena Vista, an IHG Hotel
Crowne Plaza Orlando - Lake Buena Vista, an IHG HotelCrowne Plaza Orlando - Lake Buena Vista, an IHG HotelCrowne Plaza Orlando - Lake Buena Vista, an IHG Hotel
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Crowne Plaza Orlando - Lake Buena Vista, an IHG Hotel Guest Reviews

3.8/5
Good
114 review
Verified reviews
Location3.8
Amenities3.7
Service3.7
Cleanliness3.8
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All Reviews(114)
Positive reviews(87)
Reviews with photos/video(3)
Negative reviews(27)
Jen
Standard Two Queen Beds Room
Stayed in Feb 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Feb 12, 2024
Location is good. Right outside of the disney springs resort area. There are a few good restaurants within walking distance. Sofritos across the street is worth a visit. Beds are comfy, staff is great. Nice and clean.
Ah Yu
Run Of House
Stayed in Apr 2023
Family
5 review
4.2/5
Very Good
Posted on May 22, 2023
We stayed here for 3 nights here to visit the Disneyland and Universal Studio. There were free shuttles service but the timing may not be very good. The room is spacious and just nice for our family of 4. The balcony is a plus for me.
Rebecca Wolf
Executive King Room
Stayed in Oct 2023
Other
1 review
1.0/5
Posted on Oct 4, 2023
Took 30 to 35 mins to check in then had to get tv fixed was charged more than I was told and had only 1 towel to use… it was horrible
Alma
Standard Two Queen Beds Room
Stayed in Feb 2023
Family
2 review
5.0/5
Outstanding
Posted on Apr 4, 2023
Very nice hotel
Guest User
Standard Two Queen Beds Room
Stayed in Jan 2024
Business travelers
46 review
4.5/5
Great
Posted on Feb 29, 2024
The location of the hotel is very good. There is a free bus to the exhibition hall. The surrounding entertainment facilities are complete, there are many restaurants, as well as famous scenic spots and amusement parks. The hotel service is good, but the facilities are a bit old.
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Anonymous User
Executive Two Queen Room
Stayed in Dec 2023
Family
1 review
1.0/5
Posted on Dec 21, 2023
I added a deposit and deducted 314.88. I don’t know what the fee was. The deposit has not been refunded yet.
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Guest User
Standard Two Queen Beds Room
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on May 18, 2024
Had a good stay. Top location, clean room. Nice bed! Excellent breakfast and friendly staff
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Guest User
Standard Two Queen Beds Room
Stayed in Mar 2024
Business travelers
53 review
5.0/5
Outstanding
Posted on Apr 5, 2024
The hotel accommodation is very clean!
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Anonymous User
Standard Two Queen Beds Room
Stayed in May 2023
Family
2 review
1.0/5
Posted on May 19, 2023
Who rated this hotel as 4 stars? ? stand up and get beaten This old broken hotel is 2 star level No toothbrush, slippers, the air conditioner is blowing right next to the head Can't sleep without earplugs Bad review! ! Can this hotel be given four stars? Just kidding
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Guest User
Standard Two Queen Beds Room
Stayed in Dec 2023
Solo travelers
17 review
5.0/5
Outstanding
Posted on Feb 13, 2024
The room was clean and tidy.
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Guest User
Standard Two Queen Beds Room
Stayed in May 2022
Family
1 review
3.7/5
Posted on May 20, 2022
It's just a budget hotel. Strange that there is no water
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Maria G
Stayed in Apr 2024
Other
4.0/5
Very Good
Posted on Apr 3, 2024
The room was good for the price we paid. The staff was very helpful and polite. When we experienced a problem with our room they solved it immediately. Great breakfast bar. Other restaurants located in close proximity to the hotel. Convenient and photogenic location
Richard
Stayed in Apr 2024
Other
3.0/5
Posted on Apr 3, 2024
At the bottom of the toilet there was noticeable hair around. Also the outside balcony was dirty and dusty where one can’t sit outside and enjoy the view or get fresh air. Also the conditions of that sliding balcony door it’s in terrible shape where my mom couldn’t open or close and she’s 70yrs old and it was a challenge for me to get that open. It was very inconvenient that there’s no microwave in each room but maybe it’s because a safety hazard, which I didn’t ask but going to the first floor for microwave luckily for me it wasn’t much of the wait but I am sure others probably had to. Also, the building needs two more elevators or closer stairs to the elevator because at checking out I literally had to wait 30 minutes for checkout with all of my baggage, and I barely squeezed in the elevator where people were nice enough to let us in. I must say the staff were pleasant and greet everyone and kudos to the young girl and glasses who works in the kitchen, providing our needs for breakfast. It’s a 50-50 chance. I will return to this hotel, but those things I point out needs to be addressed. One last thing, I forgot to mention earlier at the end of the staircase as you exit the building close to the pool it was filthy with a lot of trash and hallway was dirty. That’s the exit area. I need to take my dogs out and I wasn’t impressed.
Jorge L.
Stayed in Apr 2024
Family
5.0/5
Outstanding
Posted on Apr 2, 2024
This was amazing services, I did have problems qith my TV, I called and they come fast and fix it. Greate experience I will see my self coming back to it. Thank Crowne Plaza.
Patricia
Stayed in Apr 2024
Family
5.0/5
Outstanding
Posted on Apr 1, 2024
Great breakfast included and good room price, close to Disney World. I would choose this hotel again.