Very pleasant stay, reception staff very professional and ensuring that our stay went well.
The most disappointing thing about this experience was due to the errors that were made by Trip.com on our reservation, in particular on the number of nights reserved by platform 1 instead of 4 (as mentioned on the reservation sheet). However, we had the pleasure of being able to communicate with the hotel staff who were understanding and found a solution for us while Trip.com customer service was not able to provide us with a solution.
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