Best Western Hotel Fino Osaka Shinsaibashi

Best Western Hotel Fino Osaka Shinsaibashi Reviews

Best Western Hotel Fino Osaka Shinsaibashi

1 Chome-2-19 Higashishinsaibashi, Chuo Ward, Osaka City, Osaka Prefecture, 542-0083, JapanView Hotel Details
Best Western Hotel Fino Osaka Shinsaibashi
Best Western Hotel Fino Osaka ShinsaibashiBest Western Hotel Fino Osaka ShinsaibashiBest Western Hotel Fino Osaka Shinsaibashi
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Best Western Hotel Fino Osaka Shinsaibashi Guest Reviews

4.2/5
Very Good
473 review
Verified reviews
Location4.4
Amenities4.0
Service4.2
Cleanliness4.3
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All reviews(473)
Positive reviews(438)
Reviews with photos/video(108)
Clean and tidy(81)
Easy to get around(75)
Close to metro(51)
Convenient for shopping(42)
Small room size(41)
Great value for money(29)
Many dining options(11)
Friendly front desk staff(10)
Negative reviews(35)
PeterK
Moderate Double Room Non smoking
Stayed in Apr 2024
Travel with friends
11 review
5.0/5
Outstanding
Posted on May 6, 2024
The hotel is right around the corner from a subway station exit so it’s very convenient to travel around the city. The room size is small but the bed is comfortable and the breakfast is very nice. The staff were friendly and speak English. A 7-11 is right across the street if you need anything and there are some shops and restaurants very close. If the location is what you need I would recommend it and stay here again next time.
Response from Property: Thank you very much for using our hotel.Thank you for evaluating us a lot.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.
Travel16
Comfort Double Room Non smoking
Stayed in Mar 2024
Travel with friends
15 review
3.2/5
Posted on Apr 6, 2024
Average hotel. Room sizes were small, including restrooms. Close to main shopping area. Budget friendly.
Response from Property: Thank you very much for having stayed at our hotel this time.Thank you again for having posted a review.We will continue to promote better service in the future.We sincerely look forward to your next visit.
Nor Shahirah
Comfort Double Room Non smoking
Stayed in Feb 2024
Family
23 review
5.0/5
Outstanding
Posted on Feb 19, 2024
Room is small but king size is good to accommodate kids. The rest is ok. Place is central near train n dotonbori by 10 mins walk
Response from Property: Thank you very much for using our hotel hotel.I hope that you will return to Japan.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.
Guest User
Comfort Twin Room Non smoking
Stayed in Aug 2024
Family
3 review
4.0/5
Very Good
Posted on Aug 8, 2024
Very helpful staff, clean & tidy room, good location near station and lots of food choices around
Response from Property: Thank you very much for your stay at our hotel.We are grateful for receiving a valuable evaluation.We will continue to work so that we can offer you a place to relax and satisfaction for everyone in the future.
Jeffery.truong
Comfort Twin Room Non smoking
Stayed in Jul 2024
Family
6 review
4.7/5
Amazing
Posted on Jul 22, 2024
I spent 6 nights in Best Western Osaka. I was traveling with my daughter who is 12 years old. This is our first time in Osaka and we wanted a hotel near Shinsaibashi-Suji Shopping Street and Dotonbori. Best Wester is around 4 short blocks from Shinsaibashi-Suji street and around 9 blocks from Dotonbori. It's a pretty good walk and because Shinsaibashi-Suji street is under a cover, you have shade for the summer sun and cover for the rain. Another reason I picked Best Western is that it has a laundry room but there's only two washers and two dryers. The staff there speaks English and they make an effort to clean your room everyday. I was working while travelling and both myself and my daughter woke up very late. They would call our room to ask when we would like our room to be cleaned but be aware, their last cleaning is 2PM. Oh yeah, they are steps away from the metro.
Response from Property: Thank you for using our hotel this time.Also, thank you for sending me the impression of that time.Based on the opinion received this time, we will reform and continue to aim for better service improvement.If you use the hotel again, we are glad.
Guest User
Deluxe Triple Room Non smoking
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 21, 2024
It is only a few minutes walk to Shinsaibashi and it is easy to go shopping. The breakfast is tasty. I highly recommend it!
Response from Property: Thank you very much for staying at our hotel.I am very pleased that you have liked us.I am happy if you can use the hotel again.
Veerapat
Comfort Twin Room Non smoking
Stayed in Jul 2024
Solo travelers
1 review
3.7/5
Posted on Jul 21, 2024
Room is so hot. Air condition cant make room cooler. Staff change the room for me but still same. Staff said Air conditioner is same all room.
Response from Property: Thank you very much for staying at our hotel.Also, thank you for choosing our hotel from many hotels.We will strengthen our checking system and we will strive to make improvements as soon as possible.Thank you very much for posting valuable opinion this time.
siu ting
Deluxe Triple Room Non smoking
Stayed in Jan 2024
Family
8 review
2.7/5
Posted on Jan 12, 2024
For a cheap place to stay at then yes for sure this is a good place. However, the air conditioner is continuously blowing hot air and cannot be amended. Its central control and it was a unpleasant night. The room also isnt as clean as expected. Some trash from the traveller before was left near the bed
Response from Property: Thank you very much for staying at our hotel the other day.We will strengthen our checking system and we will strive to make improvements as soon as possible.Thank you very much for posting valuable opinion this time.
Guest User
Superior Twin Room Non smoking
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 11, 2024
This was our 2nd time stay at Best Western Hotel Fino Osaka Shinsaibashi. Great location and nice room. Proximate walk distance to Dontori and Shisaibashi. Crystal underground street connecting to these places and cover during rains. We definitely will choose then as our first choice when visit again Osaka.
Response from Property: Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.We saw how comfortable you stayed and we feel very happy.We aim to become a service that gives you excitement and satisfaction even when you come next time, we will best service forward daily.We will be waiting for your continued use.
Sariporn
Moderate Double Room Non smoking
Stayed in Jun 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Jun 5, 2024
Very Good Area near Metro station , near Dotonbori by walk , nice staff , room very clean and convenient.
Response from Property: Thank you very much for using our hotel hotel.I hope that you will return to Japan.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.
Wonyong.
Comfort Twin Room Non smoking
Stayed in Nov 2023
Couples
7 review
4.0/5
Very Good
Posted on Nov 23, 2023
Good location but twin room too small. Cannot control air conditioner. It was very hot.
Response from Property: Thank you very much for staying at our hotel.Also, thank you for choosing our hotel from many hotels.However, I apologize for any inconvenience caused by having you pointed out.We will continue to devote our efforts to improving based on your opinions so that we can offer you a better stay.We look forward to the your next visit to Japan, and thank you for receiving valuable opinions.Thank you.
Andy.CKT
Moderate Double Room Non smoking
Stayed in Oct 2023
Couples
6 review
3.0/5
Posted on Oct 20, 2023
Great for tourist and who just need to sleep, least favourite hotel for my trip so far in Osaka. But good value for money
Cathy78
Deluxe Triple Room Non smoking
Stayed in Oct 2023
Travel with friends
19 review
4.5/5
Great
Posted on Nov 6, 2023
Nice hotel, but the room is very small for 3 paxs. Location is good, family mart n mos burger is just downstairs.
Joerolyn Franquelli
Deluxe Triple Room Non smoking
Stayed in Sep 2023
Family
2 review
5.0/5
Outstanding
Posted on Sep 12, 2023
Room was nice and cozy. It was more than enough for me and my family or for the three of us. We got everything we need. It was 3mins walk from the train station, in front of 7-11 w/ atm machine. Hot and cold shower is available and a comfy bed to rest after a tiring day. Glico and Don quijote is accessible approx 15minutes walk but you can also use a subway as an alternative. Concierge can speak English so you can ask for directions or whatever you need. We would definitely come back to this place!
Hufait
Comfort Twin Room Non smoking
Stayed in Jan 2024
Business travelers
103 review
2.7/5
Posted on Jan 30, 2024
All you need to know about this hotel 1. Their internet basically does not work at all 2. The design of the room is quite narrow the walk-in space is about the distance to that width of the door. 3. The front desk service is good to confront with the internet problem. 4. Upon check out the one of the Japanese front desk lady with glasses was retarded enough to ask me to return the second room key after I already checkout with handful of luggage on my hand. This rookie mentality is stupid enough that tells how inexperience this Japanese retarded lady is. 5. The African front desk guy is nice and being supportive throughout the service. Something to give credit for. 6. Exchange machine is convenient. 7. Their AC only works for heater not for cooling down the room unless you open the window. 8. The breakfast basically is not buffet but a set of meal.
Response from Property: Thank you very much for having stayed at our hotel this time.Also, thank you again for having posted a review despite being busy.We apologize that there were a lot of points that could not meet your expectations.