1 Chome-14-16 Shimanouchi, Chuo Ward, Osaka City, Osaka Prefecture, 542-0082, JapanView Hotel Details
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R Hotel-The Atelier Shinsaibashi East Guest Reviews
4/5
Very Good
14 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities3.9
Service4.0
Cleanliness4.0
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All reviews(14)
Positive reviews(8)
Reviews with photos/video(2)
Negative reviews(1)
Guest User
Standard Double Room
Stayed in Jul 2023
Couples
3 review
4.7/5
Amazing
Posted on Jul 29, 2023
I stayed in the hotel for a night and was satisfied with what it has to offer. The hotel is affordable and Dotonburi is walking distance away. The hotel room was clean, water dispenser and amenities are provided at the reception level. The only downside was the size of the room which leaves little space for walking if you open up you luggage on the floor. Other than that, if you are on a budget, isn’t fussy about space and wants to stay somewhere clean and in a good location, I would recommend this hotel.
Response from Property: Thank you very much for staying at our hotel.We are very happy to receive your compliments regarding various points such as the service provided by our hotel and the location. We will continue to strive to improve our services every day to ensure customer satisfaction. We apologize for any inconvenience caused regarding the smallness of your room. If you are in a superior double room type of room, there may still be space to leave your luggage, so next time you use our hotel, please reserve a superior double room.Last but not least, all of our staff members look forward to seeing you again.R Hotel-The Atelier Shinsaibashi East
Emem002288
Standard Double Room
Stayed in Oct 2023
Solo travelers
3 review
4.0/5
Very Good
Posted on Jan 17, 2024
Staff is very nice, the room is clean and tidy , i like the self service station of all the sanitary produucts. Overall this is a quite affordable hotel for single traveller
Response from Property: Thank you very much for staying at our hotel.We are very happy to hear that you were satisfied with the service of our hotel staff, the cleanliness of your room, the amenity bar, and the room rate.We will continue to strive to improve our services every day to ensure customer satisfaction.Last but not least, all of our staff members look forward to seeing you again.R Hotel-The Atelier Shinsaibashi East
Guest User
Superior Double Room
Stayed in Sep 2023
Couples
1 review
5.0/5
Outstanding
Posted on Sep 28, 2023
Nice hotel
Response from Property: Thank you for your staying at our hotel.We are very happy to receive your compliments regarding our hotel.We will continue to strive to improve our services every day to ensure customer satisfaction.Finally, all of our staff are looking forward to seeing you again.R Hotel-The Atelier Shinsaibashi East
Frankemg
Superior Double Room
Stayed in Aug 2023
Solo travelers
3 review
4.5/5
Great
Posted on Sep 3, 2023
The location is very close to the subway, the room is clean and the check-in and check-out process is very convenient and fast. Although there is no attached laundry service, there is a 24-hour self-service laundromat next to it. However, the bathroom is small and it is inconvenient to take supplies from the lobby. If you are staying for many nights, be careful. The overall experience is not bad.
Original TextTranslated by Google
Response from Property: Thank you for staying at our hotel this time. We are delighted to receive your compliments on our hotel's location, cleanliness and quick check-in and check-out. We apologize for any inconvenience caused by the lack of laundry service. We will work hard to improve our services to remedy this shortcoming. Last but not least, our entire staff looks forward to seeing you again. R Hotel-The Atelier Shinsaibashi East
Guest User
Superior Double Room
Stayed in Aug 2024
Other
1 review
1.0/5
Posted on Oct 7, 2024
No refunds for earthquakes
Original TextTranslated by Google
Guest User
Standard Double Room
Stayed in Jul 2023
Business travelers
7 review
4.0/5
Very Good
Posted on Sep 23, 2023
The room was small, but new and clean. The response from the employees was also good.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at our hotel.
We are very pleased that you were satisfied with the newness and cleanliness of our hotel, as well as the service of our staff.
We apologize for the inconvenience caused by the small size of the room.
We will strive to improve our service aspects, such as customer service and cleaning, so that we can make up for that shortcoming.
Finally, all of our staff look forward to seeing you again.
R Hotel-The Atelier Shinsaibashi East
Anonymous User
Standard Double Room
Stayed in Aug 2023
Travel with friends
2 review
3.0/5
Posted on Sep 5, 2023
It feels very humid, the sheets and the air are wet
Original TextTranslated by Google
Response from Property: Thank you very much for staying at our hotel.
We apologize for any inconvenience caused by the humidity in our hotel. We actually received similar feedback, so if you set the air conditioner to dry mode, it may reduce the humidity a little, so please try it next time. Next time, if you write in the remarks that you need a higher floor, we will arrange a room on a higher floor, where the humidity is relatively less, please consider it.
Last but not least, all our staff look forward to seeing you again.
R Hotel-The Atelier Shinsaibashi East
Guest User
Standard Double Room
Stayed in Jul 2023
Solo travelers
229 review
5.0/5
Outstanding
Posted on Jul 15, 2023
The hotel is small but nice.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at our hotel. We are delighted to receive your compliments about our hotel. We will continue to work hard to improve our services every day and satisfy our customers. Last but not least, our entire staff looks forward to seeing you again. R Hotel-The Atelier Shinsaibashi East