HOTEL MYSTAYS Shin Osaka Conference Center

HOTEL MYSTAYS Shin Osaka Conference Center Reviews

HOTEL MYSTAYS Shin Osaka Conference Center

Nishinakajima, 6 Chome−2−19 1F, Yodogawa Ward, Osaka City, Osaka Prefecture, 532-0011, JapanView Hotel Details
HOTEL MYSTAYS Shin Osaka Conference Center
HOTEL MYSTAYS Shin Osaka Conference CenterHOTEL MYSTAYS Shin Osaka Conference CenterHOTEL MYSTAYS Shin Osaka Conference Center
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HOTEL MYSTAYS Shin Osaka Conference Center Guest Reviews

3.8/5
Good
198 review
Verified reviews
Location3.8
Amenities3.7
Service3.9
Cleanliness3.8
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All reviews(198)
Positive reviews(180)
Reviews with photos/video(24)
Awesome stay(31)
Great value for money(20)
Great service(16)
Easy to get around(12)
Near shopping area(12)
Small room size(10)
Convenient for shopping(6)
Negative reviews(18)
Bank566
Standard Double Room Non smoking
Stayed in Oct 2024
Couples
1 review
5.0/5
Outstanding
Posted on Oct 19, 2024
2 trips here already. Really helpful staffs and also offer help and suggest.
Response from Property: Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon.
Ashis
Semi Double Room Non Smoking
Stayed in Aug 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Oct 8, 2024
Perfect for single and group travellers. Very cleaned and managed.
Response from Property: Thank you for staying at HOTEL MYSTAYS Shinosaka Conference Center. And we appreciate you spending your time writing to us. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Guest User
Standard Double Room Non smoking
Stayed in Nov 2023
Couples
5 review
2.7/5
Posted on Nov 21, 2023
Fine for a quick 1 night stay before getting the Shinkansen at Shin Osaka station, but I wouldn’t recommend for staying more than that. Reception was a total facade for how nice the hotel was. Room was okay, but dusty and there was hair in the bathroom that definitely wasn’t ours. A cheap stopover night, but that is all it should be used for.
Response from Property: Thank you very much for having stayed at our hotel this time. Also, thank you again for having posted a review despite being busy. We will continue to devote ourselves to work from the customer's perspective in the future so that we will not receive such opinions in the future. I really apologize for this time. We are waiting for the your next visit.
Trish70
Semi Double Room Non Smoking
Stayed in Sep 2023
Family
3 review
5.0/5
Outstanding
Posted on Oct 1, 2023
Great location, close to the jr rail lines Clean and friendly staff Would have been nice to get a refund on a night we messed during the booking process, but that didn’t happen, didn’t let it ruin our fun time
Response from Property: Thank you for staying at HOTEL MYSTAYS SHINOSAKA. We appreciate you spending your time to write to us. Every staff member at our hotel will be working hard to improve the level of our service and try to meet the expectation of our guests. When you travel to the Osaka area in the future, we sincerely hope that you will consider our hotel for your stay.
Guest User
Standard Double Room Non smoking
Stayed in Jun 2023
Couples
2 review
1.5/5
Posted on Jun 21, 2023
Worst hotel I ever stayed. The reception and service at front desk is up to standard. The hotel interior is rather dated and the facilities inside was in terrible conditions. When I checked in my room the washing basin was falling apart and we were arranged to move to another room. The second room was full of smoking smell despite we were told it is a non smoking room. Turning on the ventilation made the smell even stronger. From the moment we settled in the second room, we began to feel itchy on our legs. In the next morning my wife neck was covered with insect bites. After staying for two nights, we decided to moved to another hotel despite we have booked this hotel for four nights. I can only suggest other to avoid booking this hotel at all cost. I'm also very disappointed such a hotel is on the hotel list of trip.com and I certainly will have second thought in booking hotel via trip.com in future.
Response from Property: Thank you very much for staying at HOTEL MYSTAYS Shin-Osaka Conference Center. In addition, we would like to thank you again for your feedback during your busy schedule. We sincerely apologize for the inconvenience and inconvenience caused during your stay. We take your comments very seriously and will do our best to improve our services so that our customers can spend their time comfortably. We apologize for the inconvenience this time. Finally, I would like to thank you from the bottom of my heart for taking time out of your busy schedule to post your comments. Hotel Mystays Shin-Osaka Conference Center Manager Waseda
Phuaphongphairoj
Semi Double Room Non Smoking
Stayed in Jul 2023
Travel with friends
2 review
4.5/5
Great
Posted on Aug 13, 2023
This place is really convenient and good located. There is near convenient store.
Response from Property: Thank you for staying at HOTEL MYSTAYS SHINOSAKA. We appreciate you spending your time to write to us. Every staff member at our hotel will be working hard to improve the level of our service and try to meet the expectation of our guests. When you travel to the Osaka area in the future, we sincerely hope that you will consider our hotel for your stay.
Guest User
Superior Twin Room Non Smoking
Stayed in May 2023
Travel with friends
2 review
3.0/5
Posted on Jun 6, 2023
2 beds room is unexpected small. Hotel staffs are nice and helpful to keep luggage after check-out.
Response from Property: Thank you for using our hotel this time. Also, thank you for sending me the impression of that time. We apologize for the small size of your room. Regarding the narrowness, it is difficult to deal with it immediately, so we will try to satisfy you with other services. We are looking forward to seeing you again. HOTEL MYSTAYS Shinosaka Conference Center :FRONT DESK
Paudel
Semi Double Room Non Smoking
Stayed in Jul 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jul 24, 2024
❤️❤️ is a good
Response from Property: Thank you for the great review of our hotel! We are glad that you enjoyed your stay. And we hope to see you again very soon.
Firdaus Bunjamin
Standard Twin Room Smoking
Stayed in Jun 2023
Business travelers
5 review
5.0/5
Outstanding
Posted on Jul 16, 2023
Really close to osaka train station. Nice hotel
Response from Property: Thank you for staying at HOTEL MYSTAYS SHINOSAKA. We appreciate you spending your time to write to us. Every staff member at our hotel will be working hard to improve the level of our service and try to meet the expectation of our guests. When you travel to the Osaka area in the future, we sincerely hope that you will consider our hotel for your stay.
duncan1230hk
Standard Twin Room Non Smoking
Stayed in Feb 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 29, 2024
Good for traveling
Response from Property: Thank you for staying at HOTEL MYSTAYS Shinosaka Conference Center. And we appreciate you spending your time writing to us. Every staff member at our hotel hopes that you will choose to stay with us again in the future.
Setyo handho
Standard Double Room
Stayed in Jun 2022
Business travelers
14 review
3.0/5
Posted on Jun 26, 2022
Lumayan
Response from Property: Thank you for staying at Hotel MyStays Shin-Osaka Conference Center. Are you having a comfortable time? If you have another opportunity, we look forward to using our hotel. Hotel MyStays Shin-Osaka Conference Center Front Desk
hjmmmm
Standard Twin Room Non Smoking
Stayed in Nov 2024
Family
3 review
3.8/5
Good
Posted on Nov 11, 2024
Pros: The hotel lobby is quiet and high-end, the service is friendly, the hotel has vending machines, microwaves and laundry rooms, which are quite convenient. The walk to the station is also quite fast. Cons: Due to the structure of the hotel, the sound insulation is really poor. If you encounter a noisy person, several rooms around him will be disturbed (you can hear his talking and laughing clearly). You have to call the lobby to complain. I hope it can help everyone
Original TextTranslated by Google
Guest User
Semi Double Room Non Smoking
Stayed in Sep 2024
Travel with friends
1 review
3.7/5
Posted on Oct 6, 2024
Although the room is not big, it is clean and easy to sleep in The spare parts are also quite complete, and the price is very affordable. Highly recommended.
Original TextTranslated by Google
Response from Property: Thank you very much for using MYSTAYS Shin-Osaka Convention Center Hotel. I'm very relieved to hear that you were satisfied with your stay. We hope you will stay with us again when you come to Osaka.
Guest User
Standard Twin Room Non Smoking
Stayed in Aug 2024
Family
4 review
2.0/5
Posted on Aug 23, 2024
The walls of the rooms are thin, so I could hear the voices of the next room, the sound of something hitting the wall, and people talking in the hallway, and I couldn't sleep well at night. The sound of the shower running and the sound of the door opening and closing also echoed quite loudly. I didn't feel it was particularly good value for money. The round protrusion next to the air conditioner made a rumbling noise that bothered me.
Original TextTranslated by Google
Response from Property: Thank you for staying at HOTEL MYSTAYS Shin-Osaka Conference Center. We would also like to thank you for taking the time to leave a review despite your busy schedule. We deeply apologize for the inconvenience caused to you during your stay. As for the sound leakage, it is a structural problem and it will be difficult to improve it immediately. We are gradually repairing and renovating facilities based on a medium- to long-term plan, but we need to consider various aspects, and we regret that we cannot respond to your request immediately. We will do our best to improve and enhance our services based on the valuable feedback we received from our customers. We hope that you will visit HOTEL MYSTAYS Shin-Osaka Conference Center again when you visit Osaka. All our staff look forward to welcoming you again.
Guest User
Standard Twin Room Non Smoking
Stayed in Jul 2024
Family
10 review
3.0/5
Posted on Jul 26, 2024
The room was quite small. Good access to Shinsaibashi and Namba! The room was cleaned to a fair extent. The service was good, but the cleaning was sloppy, so I'd like them to clean every corner of the room properly!
Original TextTranslated by Google
Response from Property: Thank you very much for staying at HOTEL MYSTAYS Shin-Osaka Conference Center. We sincerely apologize for the inconvenience caused by the insufficient cleaning of your room, despite your precious stay. In the future, we will further strengthen re-inspections after cleaning is completed and strive to create an even better hotel. We hope you will use HOTEL MYSTAYS Shin-Osaka Conference Center again when you visit Osaka.