VIA INN UMEDA JR West Group Reviews

Well suited for solo traveler and very well located near Umeda station.

Reasonable distance from umeda station. Shopping arcade, round 1 stadium and namco basically next to the hotel to provide plenty of entertainment. The table in the room takes up a bit too much floor space to allow for 2 suitcases to be opened.

Very good location

one week stay - awesome cleanliness was good and timely location is right smack food and izakaya district so you will never go hungry or sober service was top notch the staff were friendly and helpful and just warm feels being here amenities was perfect- i love the laundry channel where we can check if there are washing machines used and our time left on the washing machine! all in the comfort of your room i hope u place a money changer in the hotel, that would be a bonus

卫生：OK 环境：OK 服务：OK 设施：OK

Nice location for shopping. It's a bit of distance for foreign tourists with luggage to walk from JR / Subway Umeda station. There are underground walkways but no lifts nearby the hotel. You need to walk on the ground level (there're traffic lights and you get wet if it's raining). Hotel itself is perfectly beautiful!

Comfortable area, nice people

Good Courtesy and a nice hotel in Umeda

Bad service

I stayed here as a woman traveling alone on a business trip. It was about a 5-minute walk from my client's company, so it was convenient. However, this hotel is located in a downtown area, and there were big signs saying "Mature Women..." in the neighborhood, so I felt a little embarrassed when my clients dropped me off. The room was larger and cleaner than I expected. Amenities seemed to be available, but hairbrushes and razors were charged. There were no shower caps. I had to wait a while because I wasn't told at check-in that the elevator would only work if I held up my card key. Finally, a male staff member noticed me and came over to explain. If you're in the service industry, keep in mind that not all customers are used to using hotels.

It is located in the most central area of ​​Umeda, so it is convenient to go anywhere. There is also a small door next to it that leads directly to a convenience store. Next time you go to Japan, you can pay attention to the Via Inn brand. They are basically located in the most central areas of the core business district. If the price is the same, you can choose this one first.

The location is very convenient. It takes 8-10 minutes to walk to the airport bus station. All major transportation stations are nearby. There are many places to eat and shopping malls around. The room facilities are good and the area is enough for the two of us. The front desk is open 24 hours.

Service: Japanese-style smiling service Environment: The surrounding is very prosperous Hygiene: Figure 2

I just left the hotel and wrote this review while waiting for HARUKA to go to the airport. Since I have stayed at Hakata VIA INN before, I feel that the same brand and room configuration are basically the same. Although this hotel is in the Umeda business district, the location is indeed not very convenient. It is closest to the Midosuji South Exit of Osaka Station. After exiting, you will pass the Ferris Wheel Mall and enter the Hankyu East Street Shopping Street Exit E. You will see 711 and the hotel behind. The whole walk takes 11 minutes, which is a bit roundabout. It is still not as convenient as the UNIZO I stayed at before. It may be because of the commercial street next to it. It is noisy when I come back at night. I don’t know how to read Japanese, but I saw the sign of "Mature Woman" on the escalator next to the hotel, which inevitably makes me suspect that it is a custom shop. The uncle at the front desk is very friendly. Although he doesn’t understand English, he still answers my questions to the best of his ability. Unlike the Hakata store, two room cards can be provided to prevent charging laptops when leaving the room. I stayed for 5 nights, but I am still not used to it because the pillow is too high. The last night was too tiring, and as a southern kid, I couldn't adapt to the cold weather and needed to hibernate. I closed my eyes and slept for almost 10 hours! The following are the reviews: 1. There is only one pillow and it is too high, which is a common problem of all VIA INN. 2. Unlike the Hakata store: the wash basin is too low, and you need to bend down to wash your face, which will dirty your clothes from time to time; whether it is air-conditioning or heating, the air outlet will blow on your face, but I can't see the air outlet on the ceiling except the one on the hanger, and I can't find other air outlets. In the end, I turned it off to avoid runny nose. 3. The hotel lobby is connected to 711, and guests need to tap their cards to enter the hotel, which is convenient for buying breakfast and snacks. 4. I still have to repeat the hotel's shower is really comfortable, and the water is soft and continuous, which brings a comfortable rest experience for travelers who have been running all day. 5. The hotel WiFi is very smooth and there is no jamming. 6. The lobby provides self-service hotel supplies, including toothbrushes, compressed towels, coffee, black and green tea, cotton swabs, etc. If you need a comb and a razor, you have to buy them at the front desk. 7. I like the cleanliness of the hotel room. Every morning when I go out, I will put a "need to clean" sign outside the door. When I come back at night, I find that the garbage has been cleaned up and even the bed has been neatly folded. The Japanese love of cleanliness is indeed worth learning. 8. The hotel arranged a room facing the street. Except for the cheers of young people outside for a short time at night, it was basically very quiet, but when the curtains were opened, there was a wall. 9. Breakfast is set on the 12th floor, from 6:30 to 10 am, with Western and Japanese styles. On the last day, I chose to have a Japanese breakfast at the hotel, which cost 1,200 yuan, which is better than the Hakata store and has a large dining area. Overall, except for the location, the interior of the hotel is still good.