Hotel New Hankyu Osaka Annex Reviews

Name: Hotel New Hankyu Osaka Annex
Address: 1 Chome-8-1 Shibata, Kita Ward, Osaka City, Osaka Prefecture, 530-0012, Japan, 1 Chome-8-1 Shibata, Overseas, Japan
Rating: 4.2

Hotel New Hankyu Osaka Annex

1 Chome-8-1 Shibata, Kita Ward, Osaka City, Osaka Prefecture, 530-0012, JapanView Hotel Details

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Rooms and Guests

Hotel New Hankyu Osaka Annex Guest Reviews

4.2/5

Very Good

318 review

Verified reviews

Location4.3

Amenities3.9

Service4.2

Cleanliness4.3

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All reviews(318)

Positive reviews(294)

Reviews with photos/video(64)

Easy to get around(51)

Many dining options(27)

Convenient for shopping(26)

Average sound insulation(19)

Close to airport(15)

Perfect for business trips(7)

Luggage delivery service(6)

Friendly front desk staff(6)

Negative reviews(24)

Anonymous User

Double Room

Stayed in 2024年3月

Friends

6 review

4.2/5

Very Good

Posted on 2024年3月23日

Relatively small room and bed was smaller than the usual queen size but comfortable enough for a night — for a quick transit. Checkin was automated, assisted with staff, and done within a few minutes. Amenities were provided at the front desk, with a take-what-you-need concept. Clean and comfortable for a night, and our level was only accessible for females which gave us assurance. Outside the hotel were a street of Izakaya and just across was a family mart — convenient to get what you need!

Response from Property: Thank you very much for staying at Hotel New Hankyu Annex. Once again, thank you for choosing our hotel.We are glad to know that you were satisfied during the stay.We look forward to seeing you back again on your next trip to Osaka.HOTEL new HANKYU ANNEX Front Desk

Guest User

Double Room

Stayed in 2024年8月

Friends

1 review

4.0/5

Very Good

Posted on 2024年8月9日

Good hygiene, facility and service. The location is nearby the station only takes 7-9 minutes.

Response from Property: Thank you very much for staying at the New Hankyu Hotel Annex Osaka.We are very honoured that you found various good points about our hotel.We hope you had a relaxing stay with us.We look forward to welcoming you back for another stay.New Hankyu Hotel Annex Front

Guest User

Triple Room

Stayed in 2024年1月

Family

4 review

3.5/5

Posted on 2024年1月8日

Good friendly service at lobby ! Better than next door Osaka New Hankyu! Ventilation is little bit poor ! Need open window ! Bit noisey ,since next to train tracks. Overall , very good for room size !

Response from Property: Thank you very much for staying at our hotel the other day.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.HOTEL new HANKYU Annex

James Chen Jiangfeng

Double Room

Stayed in 2024年6月

Couples

24 review

5.0/5

Outstanding

Posted on 2024年7月17日

Great stay although room a bit small - still had views of the skyline and ferris wheel. Very close to Kita's malls and shops - very convenient for start of trip into Osaka/Japan.

Response from Property: Thank you very much for staying at Osaka Shin Hankyu Hotel Annex.We apologize for the inconvenience regarding the size of your room.However, we are glad that you were able to relax during your stay.All of our staff will continue to strive to provide you with better service and hospitality, and we look forward to welcoming you again.New Hankyu Hotel Osaka Annex Front Desk

Zainab

Studio Twin Room

Stayed in 2024年6月

Friends

6 review

4.7/5

Amazing

Posted on 2024年6月23日

Close to Kansai Airport Limousine Bus Umeda Station. Very convenient for holiday travellers after buying many souvenirs and clothes in Japan. Highly recommended for everyone! There are many restaurants nearby.

Response from Property: Thank you for staying with us at Hotel new Hankyu Annex. We are very happy to hear that you enjoyed your stay at our hotel. If you have a chance to visit Osaka again, we are looking forward to seeing you again! Hotel new Hankyu Annex

Wai yan

Triple Room

Stayed in 2023年11月

Friends

1 review

1.7/5

Posted on 2023年11月28日

Very bad experience. I understand that there’s the eco-friendly policy that no cleaning service provided, however, no garbage collection for 3-day stay. Stinky smelly from toilet, don’t know where it came from.

Response from Property: Thank you very much for staying at our hotel.Also, thank you for choosing our hotel from many hotels.We apologize that there were a lot of points that could not meet your expectations. During the Eco Plan, we will not enter your room, so if you wish to collect garbage, etc., we will be happy to do so.We apologize for the lack of information.HOTEL new HANKYU Annex

Ryan

Double Room

Stayed in 2024年5月

Family

27 review

4.7/5

Amazing

Posted on 2024年5月21日

First time staying here but it will not be the last. Service is good and location is ok.

Response from Property: Thank you very much for staying with us.Thank you for choosing our hotel from among many hotels.All of our employees will continue to make every effort to provide you with facilities and services that will make your stay more convenient and comfortable.We look forward to serving you again.New Hankyu Hotel Annex Front Desk

อํานวย เลิศพันธวงศ์

Double Room

Stayed in 2023年12月

Couples

9 review

5.0/5

Outstanding

Posted on 2023年12月9日

Good hotel and close to many stores

Response from Property: Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.We saw how comfortable you stayed and we feel very happy.We will continue to promote better service in the future.We sincerely look forward to your next visit.HOTEL new HANKYU Annex

Sanya

Double Room

Stayed in 2024年2月

Couples

4 review

5.0/5

Outstanding

Posted on 2024年5月9日

We had a great stay here, the room is moderately sized but the bed is high for under bed luggage storage! The tub is very small almost child sized, but the location is great we were so close to everything major

Response from Property: Thank you for staying at the Shin Hankyu Hotel Annex.We would also like to thank you again for taking the time out of your busy schedule to write this review.We are very happy to hear that you were satisfied with your stay.We will continue to make every effort to renew our hotel facilities and improve our services, and we look forward to welcoming you back again.New Hankyu Hotel Annex Front Desk

Matt

Studio Twin Room

Stayed in 2024年4月

Friends

1 review

4.5/5

Great

Posted on 2024年5月18日

Very convenient location and comfy stay, room was a bit small but expected

Response from Property: Thank you for staying with us at Hotel new Hankyu AnnexWe are very glad to hear that you enjoyed your stay at our hotel.We are looking forward to seeing you if you have a chance to visit Osaka again. Hotel new Hankyu Annex

Cel

Double Room

Stayed in 2023年12月

Couples

4 review

4.5/5

Great

Posted on 2023年12月30日

Clean, tidy, and cozy room, quite close to Umeda station. Despite the room is super small (which is expected for hotels in Japan), everything is good. The self-service checkin/checkout is very convenient.

Response from Property: Thank you for your stay and for taking the time to write this review.We are honored to receive your words of praise. Our entire staff will continue to improve our services and strive to make your stay even more convenient and comfortable.We look forward to welcoming you back for another visit.Shin Hankyu Hotel Annex Front Desk

Anonymous User

Studio Twin Room

Stayed in 2023年5月

Couples

9 review

4.5/5

Great

Posted on 2023年6月7日

Location is good, but the room is very small even I have booked a studio twin bed room.

Response from Property: Thank you very much for staying our hotel.Our hotel is located in near the station, but we are extremely sorry for the dissatisfaction caused by the room size. Based on the opinion received this time, we will make further efforts in providing better service.We are eagerly waiting for your next arrival.

Guest User

Single Room

Stayed in 2023年10月

Friends

5 review

4.7/5

Amazing

Posted on 2023年10月8日

I have stayed in this hotel for many times, it is closed to main transportation facilities in downtown. You can eat everywhere nearby and a lot of shopping mall is around the areas. Hotel with 7小件 collect by yourself at anytime you needed

Response from Property: Thank you very much for staying at our hotel.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.HOTEL new HANKYU Annex

Guest User

Double Room

Stayed in 2024年5月

Family

2 review

3.5/5

Posted on 2024年5月26日

It is a good location. Staff is helpful.

asuwani s

Studio Twin Room

Stayed in 2024年4月

Friends

3 review

5.0/5

Outstanding

Posted on 2024年4月8日

Amazing hotel, close to many amenities around.

Response from Property: Thank you for your stay and for taking the time to write this review.We are honored to receive your words of praise. Our entire staff will continue to work on improving our services and enhancing the facilities in the hotel to make your stay even more convenient and comfortable.We look forward to welcoming you back for another visit.Hotel　New　Hankyu　AnnexFront　Desk