2 Chome-2-15 Minamihonmachi, Chuo Ward, Osaka City, Osaka Prefecture, 541-0054, JapanView Hotel Details
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Kuretake Inn Osaka Sakaisuji Honmachi Guest Reviews
4.5/5
Great
122 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.3
Service4.4
Cleanliness4.5
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All reviews(122)
Positive reviews(118)
Reviews with photos/video(29)
Convenient location(34)
Delicious breakfast(32)
Easy to get around(29)
Close to metro(24)
Great service(22)
Awesome rooms(21)
Great value for money(17)
Awesome amenities(9)
Negative reviews(4)
Guest User
Single Room-Smoking
Stayed in May 2024
Solo travelers
73 review
3.0/5
Posted on Jun 7, 2024
Some restaurants and bars nearby. However, it is quite far away from the city centre.
Response from Property: Thank you for choosing Kuretake Inn Osaka Sakaisuji Honmachi.Our hotel is conveniently located, just 1-2 minutes walk from Exit 8 of Sakaisuji Honmachi Station on the Osaka Metro.Although many people use it as a base for sightseeing, it is not located in an urban area such as Dotonbori. It's located in a business district, so you can have a relaxing night's sleep.Our sister store Kuretake Inn Osaka Midosuji Honmachi isIt's right next to Shinsaibashi-suji, so please use it if you have the chance.Thank you for your review.Kuretake Inn Osaka Sakaisuji HonmachiFront Staff Machida
Daniela888
Single Room-Non-Smoking
Stayed in Oct 2024
Couples
15 review
5.0/5
Outstanding
Posted on Nov 6, 2024
Very nice hotel. Clean and spacious and located close to the subway. Breakfast and also good and varied. Great value for the price.
Response from Property: Thank you for choosing Kuretake Inn Osaka Sakaisuji Honmachi out of many hotels.We are pleased to hear that you found our stay at a reasonable price.Breakfast is lovingly served by our staff every morning. We are working hard to make sure that you can enjoy your stay, including Osaka side dishes. We are glad that you were satisfied.If you have a chance to come to Osaka next time, please contact us.Kuretake Inn Osaka Sakaisuji HonmachiFront staff Machida
Tammy-TM
Single Room-Non-Smoking
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 28, 2024
The location is very perfect. It's near subway station and shopping centers. You can walk to Shinsaibashi, Namba. The breakfast has many choices that you can choose. I recommended this hotel to stay in Osaka.
Response from Property: We are very happy that your stay this time has become a good memory for you in Osaka. Although it is a business hotel, recently there are many overseas visitors for sightseeing purposes. It's great that everyone is happy that it's a 1-2 minute walk from Exit 8 of Sakaisuji Honmachi Station on the Osaka Metro, making it an easy base for sightseeing.In addition, the breakfast buffet, which combines the taste of a traditional restaurant supervised by the head office with Osaka side dishes, has a wide selection of Japanese, Western, and Chinese dishes, and is designed to appeal to everyone. I'm glad that you enjoyed it.Please be sure to use our hotel the next time you come to Osaka. All the staff are looking forward to seeing you. Thank you for your review.Kuretake Inn Osaka Sakaisuji HonmachiFront staff Machida
Anonymous User
Semi Double Room-Non-Smoking
Stayed in Apr 2024
Couples
3 review
4.5/5
Great
Posted on Apr 16, 2024
Pros
- good location 0-1 min walk to subway
- wide room
- good breakfast & free one shot welcome drink
- helpful staff
Cons
- a bit old interior
- there is some smell from the bathroom
Response from Property: Thank you for staying at Kuretake Inn Osaka Sakaisuji Honmachi the other day.Thank you for your compliments regarding our location, breakfast, welcome drink, and staff service.However, we would like to apologize for the unpleasant smell that came from the bathroom during your stay.We perform regular maintenance, but now that the weather is getting warmer, we will be checking more carefully.Thank you for teaching.We will continue to strive to provide services that are more customer-friendly.Thank you for taking the time to write a review.Kuretake Inn Osaka Sakaisuji HonmachiFront staff Machida
Michael
Single Room-Non-Smoking
Stayed in Nov 2024
Couples
3 review
4.0/5
Very Good
Posted on Nov 14, 2024
The room not so clean enough, still found a little dust and the bed not really clean.
Response from Property: Although you chose our hotel, we apologize for the inconvenience caused by the lack of cleaning.Thanks to the frank information you have given us, we would like to go back to basics and reevaluate our service provision.We hope that you will continue to watch over our future growth.If you have any feedback during your stay, please contact the front desk and we will do our best to accommodate you.First of all, I would like to apologize for the inconvenience this time.Kuretake Inn Osaka Sakaisuji HonmachiFront staff Machida
HELEN JOY DE LUNA
Single Room-Non-Smoking
Stayed in Jun 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jun 23, 2024
Thanks for your hospitality.
Response from Property: Thank you very much for using our hotel. We hope you had a relaxing time. We will take your positive feedback as encouragement and strive to provide even better service to our customers. Thank you very much. All our staff look forward to seeing you again.
Kuretake Inn Osaka Sakaisuji Honmachi Front Desk Staff Machida
ReneRene
Single Room-Smoking
Stayed in Feb 2024
Couples
21 review
4.5/5
Great
Posted on Feb 18, 2024
Surprisingly Nice little hotel . It seems chaotic at first when you walk into the lobby but then you get a free drink at their bar and all is well . It has a bit of a hostel feeling to it but in a good way . Rooms are clean but small . Bed is clean and the bed sheets are clean. And crispy duvet . Location is perfect with lots of restaurants nearby and the subway station is next door . Recommend highly
Response from Property: Thank you for choosing our hotel from among the many hotels available.We are glad that you liked the welcome drink service, breakfast, and location.Regarding the room, please try the 20 square meter deluxe twin room the next time you visit. We hope you will have a relaxing time.We are a Japanese standard business hotel, so our structure is compact compared to hotels overseas.However, we are confident in the cost performance and location (2 minutes walk from Exit 8 of Sakaisuji Honmachi Station).We hope that you will use our hotel the next time you come to Osaka.Thank you for your review.Kuretake Inn Osaka Sakaisuji HonmachiFront staff Machida
Naqib Solihin
Single Room-Smoking
Stayed in Aug 2024
Couples
4 review
5.0/5
Outstanding
Posted on Oct 16, 2024
Service was great! There’s vending machines in the hotel lobby and breakfast was delicious! Great Value for the price
Response from Property: Thank you for choosing our hotel out of many hotels.We are very happy to hear that you were able to experience the reasonable price during your stay. Unfortunately, the vending machine is only installed in front of the front desk. There are also 3 convenience stores within a 3-minute walk, so please take advantage of them.We are glad that you are satisfied with the services we provide. We hope you will use our service the next time you come to Osaka. All the staff are waiting for you.Thank you for your review.Kuretake Inn Osaka Sakaisuji HonmachiFront staff Machida
Kin Lung
Standard Twin Room-Non-Smoking
Stayed in Jul 2024
Family
4 review
4.2/5
Very Good
Posted on Jul 27, 2024
Room is bigger than i expect maybe it is due to my booking with 3 persons. It is located right next to one of subway exit so it is quite convenience. But its Room is little dated and my Room does not have any USB chrager outlets something that catch me out. Also i booked for 3 persons but they only provide 2 towels. I asked for extra towel but they did not give me.
Response from Property: Thank you very much for choosing our hotel out of many hotels the other day.Regarding outlets and chargers: You can rent them at the front desk.About the towel:The first additional piece is free. From the second towel onwards, there will be a charge of 100 yen for bath towels and 50 yen for face towels.This time, we apologize for the inconvenience as the front staff did not speak English well, so we were unable to understand your request.For overseas customers:The front staff are native Japanese speakers. If you wish to speak a foreign language, please use a translator.We have staff who can speak English, Korean, and Nepali, but they are not permanently stationed. We apologize for any inconvenience this may cause and appreciate your cooperation.Thank you for your review.Kuretake Inn Osaka Sakaisuji HonmachiFront staff Machida
肥牛Kcow
Semi Double Room-Non-Smoking
Stayed in Jan 2024
Couples
15 review
4.5/5
Great
Posted on Jan 10, 2024
location is great where only 1 minute walk from the metro station. Room is a bit small but good enough to sleep; breakfast is good with variety of choices.
Response from Property: Thank you for your staying our hotel.As you know, the hotel's location is very near and just a few minutes' walk from Osakasakaisujihonmachi Station. As a Sightseeing base by using Osaka Metro, many peaple stay in our hotel. We have three types of the rooms, one is the single room (200*140cm bed, two) ,the second is the eco twin room(200*110cm bed), the other is delax twin room(the widest room,20 square meter.) If you have second chance , please check it up. We are glad to know you enjoyed our breakfast. Thank you for your comment and look forward to seeing you again.KuretakeInn OsakasakaisujihonmachiFront Staff Machida
7YiHan25
Semi Double Room-Non-Smoking
Stayed in Dec 2023
Couples
16 review
4.5/5
Great
Posted on Dec 25, 2023
First, thanks the hotel for free upgrade to a bigger room. 1-minute walking to Sakaisuji Honmachi station. Receptionists are helpful. Luggage storage is provided before check in at 3pm. Happy hour with alcohol, coffee and tea. Complimentary Japanese breakfast in buffet style, not variety option but the curry rice was good. Toiletries like toothbrush, facial wash, skin care, shaver are all provided near to the reception. Sleepwear is placed on the bed. Some issues with the air conditioning heater in the room, the sound was too loud. Everything was fine other than that.
Response from Property: Thank you very much for using our hotel.We apologize for any inconvenience caused. We had to change rooms due to some equipment defects in the first room.Also, thank you for providing detailed information about the facility.Unfortunately, in the second room, the air conditioner seemed to be noisy.The room was at the end of the floor, so it might have been cold. If the difference between the outside temperature and the set temperature is too large, the motor will be overloaded and will make a loud noise. Even if you increase the air volume, it will still make a loud noise, so please adjust while monitoring the situation. If you have any problems, please feel free to let us know as we will do our best to help.If you have a chance to come to Osaka next time, please use our service.Thank you for your review.Kuretake Inn Osaka Sakaisuji HonmachiFront Machida
Guest User
Semi Double Room-Non-Smoking
Stayed in Apr 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on May 6, 2024
The location was convenient. 24h super market just 5 min walk. 4 stores open 24h each corners around the hotel. Very professional, helpful and polite staff. I had a wonderful time
Response from Property: Thank you for your staying at our hotel. The hotel is only a few minutes walk from Osakasakaisujihonmachi station exit 8. As you know there are four convinience stores like Seveneleven, and also a Supermaraket Life or Kohyo where you can buy vegetables ,liquors, and so on. We are happy that you made yourself at home here. It is natural for us to help you what you want. Next time you come to Osaka, we hope you stay here again and we look foward to seeing you again.Thank you for your kindful comment.Kuretake Inn Osakasakaisujihonmachi Front Staff Machida
singhrajinder
Semi Double Room-Non-Smoking
Stayed in Apr 2024
Family
2 review
4.0/5
Very Good
Posted on Jun 7, 2024
The property was nice, clean & has all basic amenities. The breakfast spread was good, but the kitchen chef was very strict on closing timing. Didnot allow to take even a coffee a minute later than closing time. The front desk was helpful & kind. I have been a customer of Kuretake properties in Japan at various places since 2018 & the experience was always good. This time the experience was little moderate.
Response from Property: We apologize for the inconvenience you felt regarding the closing time of the breakfast venue when you arrived.We operate with a small number of people, so we have strict time management. We will take into account the fact that our customers can spend a relaxing time, and we will consider how we can operate our facilities in a timely manner.We are currently operating by closing at 9:30.We hope that you will continue to patronize Kuretake Chain in the future.Thank you for your review.Kuretake Inn Osaka Sakaisuji HonmachiFront Staff Machida
ZhangRaymond
Semi Double Room-Non-Smoking
Stayed in Mar 2024
Couples
1 review
4.5/5
Great
Posted on Apr 1, 2024
Every thing is good except the abilities in communication in English or Chinese .
Have to try to explain what’s needed and what’s not needed couple times .
The information in Chinese showed up to us when we checked in with quite a few typos.
Response from Property: Thank you very much for using our hotel.We have three staff members who can speak English, but we apologize for the inconvenience that we were unable to assist you during check-in.When checking in, please let us know if you would like to speak English. If there is a staff member who can speak English on duty, we will assist you.Thank you for your honest opinion. We will continue to work hard to further improve our customer service. looking forward to seeing you coming again.Kuretake Inn Osaka SakaisujihonmachiFront staff Machida
christina kartika s
Standard Twin Room-Non-Smoking
Stayed in Jan 2024
Family
31 review
4.5/5
Great
Posted on Mar 25, 2024
Near shopping area, train station, restaurant, mini market. Cheap room, clean and big for japan standart. Love the free beer every night
Response from Property: Thank you for staying our hotel.Happy Hour is our hotel' s original system which you can have one drink for free per one from 18:00 ~20:00 every evening during your stay. Eco twin room is a little bit smaller than Delax twin room. If you stay more comfortable, we recomend Delax twin room. Thank you for your comment. We loolk foward to seeing you again.KuretakeINN osakasakaisujihonmachiFront Staff Machida