Hotel Hillarys Shinsaibashi Reviews

The service crew is very rude, no mineral water provided, bed is uncomfortable. Room also not very clean. Told by the staff that check out by 1030 will not incur additional charges but when we come down at 1030, we get charged.

Good services. They help us to keep our luggages before check in. Love the buns and coffee at the lobby. The hotel onsen was good, free ice cream at the onsen entrance. Location was great, short walk to Dontonbori.

Nice hotel located just right outside Shinbaishi Station with only a short walk distance of 5 minutes. The hot spring is great but one drawback is … CHECK-IN TIME IS 8 PM.

Convenient location, patient and friendly service, breakfast was amazing. My ideal choice next time

The size of the room is good with enough space around the bed. There is a big window that offers a nice view of the sky and the buildings. It's within walking distance to Dotonbori, where you can find numerous restaurants and shops along the way. Additionally, it's just a few minutes' walk to Shinseibashi station, making it convenient to travel around. We even took a day trip to Kyoto and Nara, which was easily accessible by train. The hotel also has laundry machines, which is a plus. They even provide a free lounge where you can enjoy freshly baked bread with tea or coffee. On the 13th floor, there is an onsen facility exclusive to the hotel guests, and they also offer small drinks or popsicles after you finish bathing, which is very refreshing. I highly recommend staying here.

Staff is nice and helpful. Location is good. It’s close to Shinsaibashi Station.

Great location and hotel room are clean Hotel staff are polite and nice But room dont have luggage stand … If have luggage stand will be better

Very good location in Osaka. If you stay in this hotel you are in the heart of the city where all tourists activity are nearby. I just has one comment, the room size was small.

Great Hotel location nearest underground train and Shinsaibashi/Namba stress B=

Very cozy hotel. Just one block away from parco and walking street. Excellent location. Room for as small but have space to store two large luggage.

Hotel Hillary Shinsaibashi - Great location as very close to Dohtonburi, Shinsaibashi Metro train stop (around 8 mins walk), We booked family room with 2 x Double beds for a family of 4 (2A & 2C). (Biggest on the floor based on their floor plan) Rooms looks quite modern but just lack some space for luggage. However still considered as decent for Osaka compared to our last visit 5 years ago in Airbnb. Room is clean, amenities provided, bathrobe and towels also provided. Room cleaning not included and comes at an extra cost, however they will still come and replace the bin, towel and bathrobe fresh everyday as required. Will definitely consider to stay in this hotel again and will recommend this hotel to friends and family.

not bad, very close to station, lot of shopping and restaurants surrounded

The hotel room is really small sized. Breakfast not that great. Walking distance to many malls, Daimaru and eateries. Quite near to train Shin sai ba shi station, Walking distance to hotel. Laundry service available in certain floors. If staying just 1 or 2 days than this hotel is good but if more than 3 days good to look for other hotels nearby.

Will come back next time !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!