Bespoke Hotel Shinsaibashi

Bespoke Hotel Shinsaibashi Reviews

Bespoke Hotel Shinsaibashi

2 Chome-6-25 Minamisenba, Osaka, JapanView Hotel Details
Bespoke Hotel Shinsaibashi
Bespoke Hotel ShinsaibashiBespoke Hotel ShinsaibashiBespoke Hotel Shinsaibashi
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Bespoke Hotel Shinsaibashi Guest Reviews

4.3/5
Very Good
264 review
Verified reviews
Location4.3
Amenities4.2
Service4.4
Cleanliness4.4
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All Reviews(264)
Positive reviews(255)
Reviews with photos/video(75)
Easy to get around(40)
Convenient for shopping(31)
Close to metro(28)
Great value for money(27)
Small room size(25)
Delicious breakfast(10)
Well designed(8)
Tasty coffee(3)
Negative reviews(9)
Corrine YU
Double Room
Stayed in Jun 2024
Couples
3 review
4.2/5
Very Good
Posted on Jun 13, 2024
Comfortable and convenient, there is a Family Mart and 711 convenience store downstairs, and it is only a 10-minute easy walk from the subway station and 心齋橋. The cleaning of the room needs to be improved. There are often small things n small stones on the carpet.
Response from Property: Thank you for having us stay at your hotel.We are really happy to hear your compliments about the location of our hotel.However, we are very sorry for the inadequacies in terms of cleaning.We will try to improve.We look forward to seeing you at Bespoke.Thank you so much for taking the time to leave us a nice review.
JonL
Twin Room
Stayed in Dec 2023
Family
5 review
4.0/5
Very Good
Posted on Dec 22, 2023
The hotel is situated in a convenient location, opposite a Family Mart if you check in late in the evening. The room is tidy for the next day but still needs improvement. The staff are helpful in providing advice for trip planning to Universal Studios Japan.
Crawford Tan
Twin Room
Stayed in Nov 2023
Couples
11 review
4.5/5
Great
Posted on Dec 10, 2023
Very qualified with what I expected. Well I should said this property is abit far from the Main Street. If you mind to walk and enjoy the views yes this is good place to stay while you in Osaka and it’s really peaceful and nice eviroment. Remark Tiny is trends
WingChan
Double Room
Stayed in Jan 2024
Family
10 review
5.0/5
Outstanding
Posted on Feb 3, 2024
Good service good place well experience nice view happy moments
JIE HAO
Double Room
Stayed in Nov 2023
Friends
5 review
4.0/5
Very Good
Posted on Feb 18, 2024
Catering primarily to couples, the hotel offers a pleasant ambiance within its lobby and convenient proximity to the subway station. However, accessing the bustling areas requires a bit of a trek, with a walk of approximately 15 to 20 minutes. Upon arrival, I was greeted by a charming lobby that exuded a cozy atmosphere, setting a promising tone for my stay. The staff was courteous and efficient, facilitating a smooth check-in process. The room, while not extravagant, was adequately furnished and maintained a clean appearance throughout my stay. One of the hotel's standout features is its proximity to the subway station, making it convenient for exploring the city's attractions. This accessibility was particularly advantageous for navigating Osaka's vibrant streets and experiencing its cultural offerings. However, the downside lies in the distance to the livelier districts. While the hotel is situated close to the subway, reaching the bustling areas necessitates a moderate walk of approximately 15 to 20 minutes. While manageable, it may deter guests seeking immediate access to entertainment hubs and dining options. Overall, Bespoke Hotel Shinsaibashi offers a satisfactory accommodation option for couples seeking a comfortable stay with convenient access to transportation. While improvements could be made in terms of proximity to key attractions, the hotel's pleasant ambiance and attentive service contribute to a generally enjoyable experience.
Anonymous User
Twin Room
Stayed in Jun 2024
Family
4 review
3.0/5
Posted on Jun 16, 2024
Rooms are not so clean, bedsheets/pillow caes with stains and falling hairs in the bathtub
Response from Property: Thank you very much for staying at Bespoke Hotel Shinsaibashi.We will make every effort to improve our rooms to better satisfy our guests.We look forward to welcoming you again.Thank you very much.
alla
Twin Room
Stayed in May 2024
Couples
5 review
4.7/5
Amazing
Posted on May 22, 2024
I really like it the rooms were abit small but the location was very convenient and the staff were friendly. One thing though is that food was not good at all and there were not many options for us to choose from.
Response from Property: Thank you for staying at Bespoke Hotel Shinsaibashi.Thank you for your frank opinion. We will take this into consideration in the future regarding our breakfast service.
CHING PING
Double Room
Stayed in Apr 2024
Couples
4 review
3.7/5
Posted on Apr 27, 2024
Location is okay. It’s near the Shinsaibashi station. But the room is too too small. I could hardly move when my luggage bags were opened.
Response from Property: Thank you very much for your feedback! We apologize for your inconvenience. We will seriously consider your comments and strive to improve the size of the room so that you can have a better experience during your next stay. Thank you again for choosing our hotel and we look forward to seeing you again!
Guest User
Twin Room
Stayed in Apr 2024
Friends
5 review
4.2/5
Very Good
Posted on Apr 26, 2024
Staff is friendly, knows Chinese and English as well. The room is quite small for two. Toothbrush and toothpaste are provided, but only enough for one day.
Response from Property: Thank you for choosing our hotel and compliment our English skills. We are so sorry about the sizes of rooms. I hope we will see you again.
Andy.CKT
Twin Room
Stayed in Oct 2023
Couples
6 review
4.7/5
Amazing
Posted on Oct 19, 2023
Above expectation. Good value and clean room. Highly recommended, too bad they stop the free breakfast other wise will be perfect
Ejo Travel
Triple Room
Stayed in Mar 2024
Couples
12 review
4.5/5
Great
Posted on Apr 7, 2024
Friendly and helpful staff. However, only one or two staff are able to communicate better in English.
Response from Property: Thank you for your comments. We will improve the educational aspect of customer service in English.
Guest User
Twin Room
Stayed in May 2024
Couples
1 review
4.5/5
Great
Posted on May 21, 2024
Nor enough lighting or hangers . Overall outstanding for facilities and staffs.
Response from Property: Thank you for staying at Bespoke Hotel Shinsaibashi.We appreciate your nice review as well.
gladys
Twin Room
Stayed in Sep 2023
Other
1 review
5.0/5
Outstanding
Posted on Sep 8, 2023
The hotel is really nice and comfortable. Staffs are courteous too. Location wise is also a plus. Near the nagahorishibashi stn and 15 mins walk to dotonburi. will definitely stay in this hotel again when we go back to osaka
Guest User
Adjoining Room(Twin Room + 2R), Non Smoking Not Connecting Room
Stayed in Mar 2024
Family
2 review
5.0/5
Outstanding
Posted on Mar 23, 2024
all good , only i book adjoining room,but this hotel don't have adjoining room ...
Guest User
Twin Room
Stayed in Jul 2023
Friends
5 review
5.0/5
Outstanding
Posted on Aug 9, 2023
Small chic hotel. Walking distance to Shinsaibashi shopping area. This hotel provided free breakfast although only tea/coffee, mini muffins and bread were available. Amenities such as disposable towels, cotton pads and disposable shavers were free to collect in the lobby. Would be better to install more hooks and shelves in the bathroom because there was not enough space to hang clothes for changing. Room was small as expected. You could hardly open a luggage in the room.