2 Chome-6-25 Minamisenba, Chuo Ward, Osaka City, Osaka Prefecture, 542-0081, JapanView Hotel Details
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Bespoke Hotel Shinsaibashi Guest Reviews
4.4/5
Very Good
383 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.3
Service4.5
Cleanliness4.5
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All reviews(383)
Positive reviews(370)
Reviews with photos/video(106)
Easy to get around(53)
Convenient for shopping(42)
Great value for money(36)
Close to metro(36)
Small room size(27)
Friendly front desk staff(14)
Well designed(8)
Tasty food(5)
Negative reviews(13)
Faris Razak
Twin Room
Stayed in Oct 2024
Couples
1 review
4.5/5
Great
Posted on Nov 27, 2024
10mins walk to the nearest train station. there's konbini opposite the hotel! friendly hotel staff.. room is relatively small (can open 1 large luggage) but nothing that u can't make do with. overall, great hotel!
Response from Property: Thank you very much for staying at our hotel.We are very pleased to hear your compliments about our hotel location and our staff.We look forward to seeing you again at Bespoke.
Chong Wen Xua
Double Room
Stayed in Sep 2024
Couples
9 review
3.2/5
Posted on Sep 30, 2024
Room is a little small for 2 big luggage and 1 small luggage. Hotel was at a prime location, 5mins away from the famous glico man and Shinsaibashi station. Room was not too clean though. But overall not a bad stay.
Response from Property: Thank you for staying with us. Thank you for sharing your review with us.Once again, we would like to express our sincere thanks for choosing our place.
Catarinamsimao
Twin Room
Stayed in Sep 2024
Couples
6 review
5.0/5
Outstanding
Posted on Sep 22, 2024
Well located near Namba station (1 subway station) and Dontobori walking distance. Room is a bit small as usual in Japan. They provide you with everything, including pijamas.
Response from Property: Thank you very much for choosing our hotel. We are very pleased to receive your warm feedback. All of our staff is very encouraged by your words of praise and we are very happy to hear that. We will continue to strive to do our best in the future.We look forward to serving you again! We look forward to serving you again!
Corrine YU
Double Room
Stayed in Jun 2024
Couples
3 review
4.2/5
Very Good
Posted on Jun 13, 2024
Comfortable and convenient, there is a Family Mart and 711 convenience store downstairs, and it is only a 10-minute easy walk from the subway station and 心齋橋.
The cleaning of the room needs to be improved. There are often small things n small stones on the carpet.
Response from Property: Thank you for having us stay at your hotel.We are really happy to hear your compliments about the location of our hotel.However, we are very sorry for the inadequacies in terms of cleaning.We will try to improve.We look forward to seeing you at Bespoke.Thank you so much for taking the time to leave us a nice review.
Daniel Tay
Double Room
Stayed in Oct 2024
Couples
10 review
4.5/5
Great
Posted on Oct 30, 2024
Room on the smaller side and they gave us a double bed room rather than a king size which I booked
Response from Property: Thank you for staying with us. We are looking forward to seeing you again next time.
Guest User
Double Room
Stayed in Sep 2024
Couples
3 review
4.7/5
Amazing
Posted on Oct 4, 2024
The hotel is modern. So clean, friendly staffs, despite the room is quite small if u have many luggages.
Response from Property: Thank you very much for staying at our hotel.We are very happy to hear your compliments about our hotel and our staff.We look forward to seeing you again.
JosiePhan
Twin Room
Stayed in Sep 2024
Family
5 review
5.0/5
Outstanding
Posted on Nov 29, 2024
Room in good condition, staff is friendly, location is a Plus for this hotel, 15mins walk to dontobori
Response from Property: Thank you for staying at our hotel this time.I'm really happy to receive compliments about the hotel's guest rooms and staff.We are looking forward to seeing you again at Bespoke.Thank you!
Guest User
Adjoining Room(Double Room + Twin Room), Non Smoking Not Connecting Room
Stayed in Jun 2024
Couples
3 review
4.0/5
Very Good
Posted on Jul 14, 2024
Good environment
Response from Property: Thank you for staying at our hotel this time.We are looking forward to seeing you again at Bespoke.
JonL
Twin Room
Stayed in Dec 2023
Family
7 review
4.0/5
Very Good
Posted on Dec 22, 2023
The hotel is situated in a convenient location, opposite a Family Mart if you check in late in the evening. The room is tidy for the next day but still needs improvement. The staff are helpful in providing advice for trip planning to Universal Studios Japan.
Crawford Tan
Twin Room
Stayed in Nov 2023
Couples
12 review
4.5/5
Great
Posted on Dec 10, 2023
Very qualified with what I expected. Well I should said this property is abit far from the Main Street. If you mind to walk and enjoy the views yes this is good place to stay while you in Osaka and it’s really peaceful and nice eviroment. Remark Tiny is trends
WingChan
Double Room
Stayed in Jan 2024
Family
9 review
5.0/5
Outstanding
Posted on Feb 3, 2024
Good service good place well experience nice view happy moments
JIE HAO
Double Room
Stayed in Nov 2023
Travel with friends
8 review
4.0/5
Very Good
Posted on Feb 18, 2024
Catering primarily to couples, the hotel offers a pleasant ambiance within its lobby and convenient proximity to the subway station. However, accessing the bustling areas requires a bit of a trek, with a walk of approximately 15 to 20 minutes.
Upon arrival, I was greeted by a charming lobby that exuded a cozy atmosphere, setting a promising tone for my stay. The staff was courteous and efficient, facilitating a smooth check-in process. The room, while not extravagant, was adequately furnished and maintained a clean appearance throughout my stay.
One of the hotel's standout features is its proximity to the subway station, making it convenient for exploring the city's attractions. This accessibility was particularly advantageous for navigating Osaka's vibrant streets and experiencing its cultural offerings.
However, the downside lies in the distance to the livelier districts. While the hotel is situated close to the subway, reaching the bustling areas necessitates a moderate walk of approximately 15 to 20 minutes. While manageable, it may deter guests seeking immediate access to entertainment hubs and dining options.
Overall, Bespoke Hotel Shinsaibashi offers a satisfactory accommodation option for couples seeking a comfortable stay with convenient access to transportation. While improvements could be made in terms of proximity to key attractions, the hotel's pleasant ambiance and attentive service contribute to a generally enjoyable experience.
Response from Property: Thank you for selecting us out of the many possible places here.We will do our best for better service.Glad you enjoyed spending time in Osaka.We eagerly await your kind return in the near future.
Anonymous User
Twin Room
Stayed in Jun 2024
Family
4 review
3.0/5
Posted on Jun 16, 2024
Rooms are not so clean, bedsheets/pillow caes with stains and falling hairs in the bathtub
Response from Property: Thank you very much for staying at Bespoke Hotel Shinsaibashi.We will make every effort to improve our rooms to better satisfy our guests.We look forward to welcoming you again.Thank you very much.
Karen Hazel Caringal
Twin Room
Stayed in Nov 2024
Family
4 review
5.0/5
Outstanding
Posted on Dec 9, 2024
It’s small but complete and we love the pajamas
Response from Property: Thank you for staying with us. We look forward to your next visit!
alla
Twin Room
Stayed in May 2024
Couples
5 review
4.7/5
Amazing
Posted on May 22, 2024
I really like it the rooms were abit small but the location was very convenient and the staff were friendly. One thing though is that food was not good at all and there were not many options for us to choose from.
Response from Property: Thank you for staying at Bespoke Hotel Shinsaibashi.Thank you for your frank opinion. We will take this into consideration in the future regarding our breakfast service.