Nishi Shinsaibashi 2-13-12, Chuo Ward, Osaka City, Osaka Prefecture, 542-0086, JapanView Hotel Details
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Hotel Trend Nishi Shinsaibashi Guest Reviews
4.3/5
Very Good
57 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.2
Service4.4
Cleanliness4.4
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All reviews(57)
Positive reviews(14)
Reviews with photos/video(4)
Clean and tidy(7)
Great location(7)
NC_
Smoking Single Room
Stayed in Oct 2024
Solo travelers
3 review
4.7/5
Amazing
Posted on Oct 21, 2024
Nice stay overall and staff were helpful and friendly. just that the lobby has bad smell all the times.
Response from Property: Thank you very much for staying with us.We hope you enjoyed your stay in Osaka.We appreciate your compliments on our staff.We are sorry that you were not satisfied with the air freshener in the lobby.
Anonymous User
Non Smoking Twin Room
Stayed in Sep 2024
Family
2 review
4.7/5
Amazing
Posted on Sep 22, 2024
It's ten minutes away from Namba Subway Station, and very close to Tunbori and Shinsaibashi.
The hotel staff are very enthusiastic and help with smooth check-in procedures. Thumbs up!
The room I checked in was clean and tidy, but the area was a little small and the lighting was a little dark!
Generally OK😄
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Guest User
Standard Twin with Bath-Non Smoking
Stayed in May 2024
Solo travelers
10 review
5.0/5
Outstanding
Posted on May 31, 2024
The reception was done in paper format, but you can tell that they were very attentive. The Japanese elderly were very attentive, and they tried to speak Chinese to me, which was amazing. The hygiene and environment were good. Shinsaibashi and the river were nearby. By the way, don't go to the wrong street too late, just check in, don't go to other places, there are people standing at every important intersection, and I don't know what they are doing. It was very convenient to go to Nara the next day. I got up early and walked a few hundred meters to the Kintetsu Nara Line.
Original TextTranslated by Google
Response from Property: Thank you very much for using our hotel. We are very happy to receive a high rating. We can see from the photos that you enjoyed Osaka's food. All our staff look forward to welcoming you back.
Hilda
Non Smoking Twin Room
Stayed in Sep 2024
Couples
5 review
3.7/5
Posted on Sep 15, 2024
Very small, can open a large suitcase. There is a strong smell of rice + smoke at night, not very recommended... I think if you come to Osaka, it is better to stay near Umeda, but the location is very good
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伊蒂絲
Standard Twin with Bath-Non Smoking
Stayed in Jan 2024
Travel with friends
14 review
4.2/5
Very Good
Posted on Jan 31, 2024
The room has air conditioning and heating, but the room is not big enough to put suitcases. There is a convenience store nearby downstairs. Overall, it is good. It takes 15 minutes to go to Shinsaibashi!
Original TextTranslated by Google
Response from Property: Thank you for staying at the stylish Nishi-Shinsaibashi Hotel. Thank you very much for your comment. Our entire staff looks forward to your next stay.
Guest User
Non Smoking Twin Room
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 8, 2024
After staying for 4 nights and 5 days, I really liked the clean environment and the fact that it was near Dotonbori. I will book here again next time.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing our hotel from the many hotels available. We are glad to hear that you had a comfortable stay. We look forward to seeing you again.
Guest User
Non Smoking Twin Room
Stayed in Jul 2024
Family
1 review
4.5/5
Great
Posted on Jul 22, 2024
The location was good as it was 10 minutes away from Dotonbori.
Breakfast is also served in a neat manner and is satisfactory.
However, I used a twin room, and the room was so small that I couldn't open my suitcase.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at our hotel. We understand that the limited space may have caused inconvenience, but we are honored to have received such a high rating. We hope that you will use our hotel again when you visit Osaka.
Guest User
Non Smoking Twin Room
Stayed in Jun 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Aug 9, 2024
It was clean and nice. I want to visit again next time.
There is a convenience store right in front of the entrance, and it takes about 8-10 minutes to walk to Dotonbori.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at Hotel Trend Nishi Shinsaibashi and for your positive feedback. Did you enjoy your stay in Osaka? We look forward to seeing you again.
Guest User
Non Smoking Single Room
Stayed in Jun 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jun 28, 2024
Very good. What surprised me was that although the hotel is not large, it is very well equipped. There is even a small refrigerator, which surprised me. The service is also very good. The manager can greet in Chinese, which is really a plus.
Original TextTranslated by Google
Response from Property: Thank you for using our hotel. We are very happy that you also left a rating. All the staff look forward to welcoming you again. Thank you!
Guest User
Non Smoking Twin Room
Stayed in Jun 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jun 17, 2024
This hotel is about a 5-minute walk from Dotonbori. There is a convenience store right in front of the hotel, making it very easy to buy things, and basic amenities can be picked up for free on the first floor where the front desk is located. Amenities in the room include shampoo, hair conditioner, body wash, and toothbrush set. Room cleaning can only be done by posting a cleaning request sign at the front door, and even if cleaning is not required, towels and toothbrush sets are provided by hanging on the doorknob.
Original TextTranslated by Google
Response from Property: Thank you for staying with us this time. We are honored to receive your high rating. We will continue to strive to provide a comfortable stay for our customers.
예빈
Standard Twin with Bath-Non Smoking
Stayed in Jun 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 13, 2024
The front desk staff are friendly and the rooms are clean.
The location of the hotel is satisfactory as it is a 5-minute walk from the accommodation to Dotonbori.
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Jingyang
Non Smoking Single Room
Stayed in Apr 2024
Business travelers
8 review
4.0/5
Very Good
Posted on Jul 5, 2024
It was in a good location with good access to tourist spots such as Dotonbori.
The front desk staff were quick to respond and the room was clean.
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Ch
Standard Twin with Bath-Non Smoking
Stayed in Feb 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Mar 1, 2024
The location is very convenient. There is a convenience store just downstairs. It is surrounded by the American Village. It is also very close to Dotonbori. It takes about ten minutes to walk to the Nankai Airport Railway Station.
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Guest User
Standard Twin with Bath-Non Smoking
Stayed in Dec 2023
Travel with friends
1 review
4.5/5
Great
Posted on Dec 23, 2023
It is located 5 to 10 minutes away from the subway station, making it very convenient to move around. Also, it was great because Dotonbori was just a 5-minute walk away. The facilities were very clean and I was able to sleep well. Korean and English brochures are also provided at check-in, so it's okay if you don't know Japanese. The staff were also very nice.