1 Chome-6-5, Naniwa Ward, Osaka City, Osaka Prefecture, 556-0011, JapanView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Sotetsu Fresa Inn Osaka Namba Guest Reviews
4.5/5
Great
727 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.3
Service4.5
Cleanliness4.5
Filter by:
Sort by:
All reviews(727)
Positive reviews(712)
Reviews with photos/video(195)
Easy to get around(155)
Convenient for shopping(71)
Awesome amenities(61)
Small room size(46)
Close to airport(37)
Would stay again(29)
Luggage delivery service(17)
Tasty food(17)
Negative reviews(15)
Christine T
Single Room
Stayed in Nov 2024
Solo travelers
11 review
5.0/5
Outstanding
Posted on Nov 15, 2024
Very convenient Location and reasonable rates.
Airport Train -Nankai Line Direct -Exit 5 opposite, just Cross the road, Exit 7 have to carry Luggage💪🧳 up stairs😥
Room rather small but very clean with all disposable amenities self collect Lobby👍. Room has a Spray to remove bbq odour smell fr Jacket/clothes.
Food/Restaurant/family Marts - walking distance to famous restaurant- Gyukatsu Motomura,
Plenty plus Takashimaya food hall promo after 7pm+
Walking distance to Namba Yasaka Shrine. If taking Klook Day Tour to KYOTO. Choose Meeting Point: VIP VILLA NAMBA- just 3 mins walk near hotel.
Response from Property: Thank you for choosing Sotetsu Fresa Inn Osaka Namba Ekimae from among the many hotels available.As you said, Sotetsu Fresa Inn Osaka Namba Ekimae is located in Namba, and there are many things in the surrounding area.Thank you very much for your feedback regarding the size of the room.The room you used was a single room.Our hotel offers standard double rooms, deluxe double rooms with spacious rooms and beds, standard twin rooms with two beds, and deluxe twin rooms, so we hope you will use this information as a reference for your next stay.We will continue to strive to improve our services and strengthen our cleaning so that our customers can have a comfortable stay next time. We would be very honored if you would continue to patronize Sotetsu Fresa Inn Osaka Namba Ekimae and look forward to welcoming you again.Sotetsu Fresa Inn Osaka Namba Ekimae
BernadetteReyes
Twin Room
Stayed in Oct 2024
Family
7 review
5.0/5
Outstanding
Posted on Oct 26, 2024
i highly recommend this place for a number of reasons:
1. location: this is one the best budget hotels if you are coming from kansai. take the train feom airport and as soon as you get off at namba, take exit namba and you right at the doorsteps of the hotel.
its walking distance to shinaibashi/dotonbori/glico sign, river cruise.
2. amenities: they have ice machine, vending machine, microwave, coin-operated laundry and workspace. my daughter has language classes and she was able to study here even after we have checked out. check in/check out using the machine which is very fast. there is family mart downstairs. they have free toiletries for guests so no need to buy toothbrush etc.
3.staff: very pleasant and helpful.
as for the room yes its small but the double room with two beds is comfortable. on our third night we had to transfer to a smaller room which was small but its common in budget hotels in japan. sotetsu is a hotel that we have also stayed in in korea and we are always happy with our stay in their hotels.
Response from Property: Thank you very much for choosing Sotetsu Fresa Inn Osaka Namba Ekimae. We are very pleased to receive your high evaluation of our hotel. Thank you very much for taking time out of your busy schedule to give us your feedback.We hope you will visit our hotel again when you come to Osaka.We are looking forward to serving you again. Sotetsu Fresa Inn Osaka Namba Ekimae: Front Desk
Sze Kei
Double Room
Stayed in Sep 2024
Couples
1 review
4.7/5
Amazing
Posted on Sep 29, 2024
The location is very good and the service is nice. I would like to recommend to others.
Response from Property: Thank you for choosing Sotetsu Fresa Inn Osaka Namba Ekimae from among the many hotels available.We will strive to improve our services and strengthen our cleaning so that you can have a comfortable stay next time. We would be honored if you would continue to patronize Sotetsu Fresa Inn Osaka Namba Ekimae and look forward to welcoming you again.Sotetsu Fresa Inn Osaka Namba Ekimae
prifeng
Deluxe Twin Room
Stayed in Sep 2024
Travel with friends
15 review
4.7/5
Amazing
Posted on Oct 10, 2024
Very good location, super convenient!
Will definitely intro it to everyone!
Response from Property: Thank you for choosing Sotetsu Fresa Inn Osaka Namba Ekimae from among the many hotels available.We will strive to improve our services and strengthen our cleaning so that you can have a comfortable stay next time. We would be honored if you would continue to patronize Sotetsu Fresa Inn Osaka Namba Ekimae and look forward to welcoming you again.Sotetsu Fresa Inn Osaka Namba Ekimae
Moe Thitsa
Double Room
Stayed in Aug 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Oct 12, 2024
The hotel can be easily accessible with local transportation. Namba neighborhood is very tourist friendly and lively. Any food that you can find around there is tasty. But the best part about this hotel is its amenities. It offers a lot of skincare products (moisturizer, sunscreen and face wash), bath salt and mist machine. I enjoyed staying there and will definitely go back again.
Response from Property: Thank you for choosing Sotetsu Fresa Inn Osaka Namba Ekimae from among the many hotels available.As you said, Sotetsu Fresa Inn Osaka Namba Ekimae is located in Namba, and there are many things nearby.We also thank you for your compliments about the amenities.We will continue to strive to improve our services and strengthen our cleaning so that our customers can have a comfortable stay next time. We would be honored if you would continue to patronize Sotetsu Fresa Inn Osaka Namba Ekimae and look forward to welcoming you again soon.Sotetsu Fresa Inn Osaka Namba Ekimae
Guest User
Double Room
Stayed in Aug 2024
Family
8 review
4.2/5
Very Good
Posted on Sep 5, 2024
Room too small others are good, will come and book again if visit again in future
Response from Property: Thank you for choosing Sotetsu Fresa Inn Osaka Namba Ekimae from among the many hotels available.Thank you very much for your feedback regarding the size of the room.The room you stayed in was a standard double room.Our hotel offers standard double rooms, deluxe double rooms with spacious rooms and beds, standard twin rooms with two beds, and deluxe twin rooms, so we hope this information will be helpful for your next stay.We will continue to strive to improve our services and strengthen our cleaning so that our guests can have a comfortable stay. We would be honored if you would continue to patronize Sotetsu Fresa Inn Osaka Namba Ekimae and look forward to welcoming you again.Sotetsu Fresa Inn Osaka Namba Ekimae
Anissa_sasa
Double Room
Stayed in Jun 2024
Solo travelers
9 review
4.7/5
Amazing
Posted on Jun 11, 2024
very convenient.
so close to stations.
Family Mart just downstairs.
Friendly staff.
For this price cannot complain anything.
Will stay again next time in Osaka.
Response from Property: Thank you for selecting us out of the many possible places here. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. Please come again, I would like to express our sincere thanks for choosing our place. Best Regards, Sotetsu fresa inn osaka-namba ekimae front desk
Guest User
Double Room
Stayed in Jun 2024
Family
10 review
5.0/5
Outstanding
Posted on Jun 6, 2024
Fantastic location, just minutes away from Namba Nankai Station. Family mart on ground floor. Staff were lovely and friendly. Room was compact but had all the essentials. Would definitely stay here again!
Response from Property: Thank you for choosing Sotetsu Fresa Inn Osaka Namba Ekimae from among the many hotels available.As you said, Sotetsu Fresa Inn Osaka Namba Ekimae is located close to the station, making it easy to go to various places.We also appreciate your valuable feedback regarding the size of the room.The room you stayed in this time was a standard double room.Our hotel offers standard double rooms, deluxe double rooms with spacious rooms and beds, standard twin rooms with two beds, and deluxe twin rooms, so we hope this information will be helpful for your next stay.Finally, thank you for your compliments on our staff.We will continue to strive to improve our services and strengthen our cleaning so that our customers can have a comfortable stay next time. We hope you will continue to patronize Sotetsu Fresa Inn Osaka Namba Ekimae in the future. We look forward to welcoming you again.Sotetsu Fresa Inn Osaka Namba Ekimae
Guest User
Double Room
Stayed in Nov 2024
Couples
1 review
4.7/5
Amazing
Posted on Nov 14, 2024
Fresa always my first choice when visit Asia. the location of this hotel is amazing! small room but seems all hotels in osaka within this price are similar.
Response from Property: Thank you very much for visiting Sotetsu Fresa Inn Osaka Namba Ekimae.We are very pleased to receive your high evaluation.Our hotel is very conveniently located.We hope you will use our hotel again when you come to Osaka.We look forward to serving you.Sotetsu Fresa Inn Osaka Namba Ekimae
Guest User
Deluxe Twin Room
Stayed in Nov 2024
Family
11 review
4.2/5
Very Good
Posted on Nov 14, 2024
It is very close to Namba station.
7 exit nearby
Like Sotetsu Freda Inn hotel.
They also provide a variety of goods to use.
Response from Property: Thank you very much for staying at Sotetsu Fresa Inn Osaka Namba Ekimae.We are very pleased to receive your high evaluation.Thank you for taking beautiful pictures of us. It will be a good promotion.Our hotel is conveniently located right next to exit 7 of the Namba subway station. We are very glad that you are satisfied with our services.Please use our hotel again when you come to Osaka.We look forward to serving you.Sotetsu Fresa Inn Osaka Shinsaibashi
Guest User
Twin Room
Stayed in Oct 2024
Family
4 review
4.5/5
Great
Posted on Nov 4, 2024
Good location so near to Nankai Namba ! Just cross the street and you reach the hotel.
Free skincare/shower amenities in sachet including bath salt at lobby.
Response from Property: Thank you very much for staying at Sotetsu Fresa Inn Osaka Namba Ekimae.We are very pleased to receive your high evaluation.We change the type of bath salts according to the season.We hope you will enjoy them again the next time you stay with us.We look forward to seeing you again.Sotetsu Fresa Inn Osaka Namba Ekimae
Guan Choong Stephen
Double Room
Stayed in Oct 2024
Couples
6 review
5.0/5
Outstanding
Posted on Nov 10, 2024
The Sotetsu Fresa Inn Hotel is very convenient and it's location is great. Just a short walk to the Namba Station and nearby the popular shopping streets.
There is a convenient shop Lawson Mart below the hotel where you can get your daily drinks or snacks when coming back from a day out.
The room is small but very clean and bed is comfortable and bath is good.
Other than the small space, it is a great hotel to stay and price is good.
Will come back again.
Response from Property: Thank you for selecting us out of the many possible places here. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction.Please come again, I would like to express our sincere thanks for choosing our place.Best Regards,Sotetsu fresa inn osaka-namba ekimae front desk
Thamma
Double Room
Stayed in Apr 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 22, 2024
Staffs are so niceeee!!! <3<3 the rooms are also so clean and we can also keep the luggages there before the checkin after the checkout too
Response from Property: Thank you very much for choosing Sotetsu Fresa Inn Osaka-Namba Ekimae out of many hotels.We are very happy to hear that you had a comfortable stay in your room. All the staff are very happy.We are very happy to hear your compliments regarding the cleanliness.At our hotel, our staff checks each guest's room one by one before check-in, so that our guests can spend their time as comfortably as possible. Thank you for your kind words about our staff.Next time as well, we will strive to improve and improve our services and strengthen our cleaning so that our customers can have a comfortable stay. We hope that you will continue to patronize Sotetsu Fresa Inn Osaka-Namba Station in the future. We look forward to your next visit.Sotetsu Fresa Inn Osaka Namba Station
Ploymalada
Deluxe Twin Room
Stayed in Oct 2024
Family
2 review
4.0/5
Very Good
Posted on Oct 30, 2024
Location was very good. FYI *** as Kids above 6-11 yrs olds had been charged extra as adult per night eventhough stay in the same bed with mom and dad. ***
Guest User
Double Room
Stayed in Nov 2024
Couples
18 review
5.0/5
Outstanding
Posted on Nov 17, 2024
Love this hotel which is strategically located! Will definitely stay here again 😍
Response from Property: Thank you for choosing Sotetsu Fresa Inn Osaka Namba Ekimae.We would also like to thank you again for taking time out of your busy schedule to write a review.We will continue to improve our services and enhance our improvements and cleaning to ensure that our guests have a pleasant stay next time. We hope you will continue to patronage Sotetsu Fresa Inn Osaka Namba Ekimae. We look forward to welcoming you again.Best regards.